8/10 Good
Susan
Traveled with partner
Apr 19, 2024
When we checked in we did not receive the room we thought we had paid for. They said because we had booked through Expedia, the description of the room was not correct. We thought we were getting a Jr. suite that was supposed to be over 600 sq’ with a kitchenette, bedroom and living space with a couch. Instead we got a small room with just a bed and small kitchenette(which was just a microwave, fridge and two burners on a very small countertop). The kitchenette had no kitchen supplies unless you asked for them. There was no laundry machines in the hotel to do a quick load of laundry. Instead we were told to use the laundry service that was crazy expensive. The workers in the pool area were very rude.
Susan
Stayed 7 nights in Apr 2024