Dear Anthony, thank you so much for being our guest and for taking the time to post your review. We are happy to know that the overall stay was satisfactory and that you appreciated the convenience of our location and the restaurant services. We are sorry if the room temperature was not comfortable. All your comments have been noted and shared with the relevant management team in order to take the necessary corrective actions.Laura BolzoniExecutive Office

Dear Bertha, thank you for taking the time to share your comments on your stay with us. We are really happy to know that the overall experience has been satisfactory and look forward to welcoming you back again in the future.With kind regards.Laura BolzoniExecutive Office

Dear Teodorico, thank you for being our guest and for taking the time to post your review. We are glad to know that the overall experience has been satisfactory.We have taken note of your comments and look forward to welcoming you back again in the future.With kind regards.Laura BolzoniExecutive Office

Dear Bosco, thank you so much for being our guest and for posting your review. We do apologize for the issues reported and for the inconvenience these might have caused. All your comments have been shared with the relevant management team to make sure that corrective actions are taken where necessary.Looking forward to welcoming you back again in the future.With kind regards.Laura BolzoniExecutive Office

Dear Shant, thank you for being our guest. We are sorry to learn about the issue reported and for the inconvenience this might have caused. We do have alternative options to feather and it is always preferable to notify the hotel before arriving to have the room ready for you. However, if requested when in house, the housekeeping team would have done their best to meet your request and deliver a more comfortable stay for you. Looking forward to welcoming you back again soon.With kind regards.Laura BolzoniExecutive Office

Dear Guest, thank you for being our guest and for taking the time to post your review. We have carefully reviewed your comments and are glad that you appreciated the convenience of our location. Wi-Fi connection is available for free for all guests in the hotel public areas. Additionally, free in-room Wi-Fi is available for Hilton Honors members, subject to booking conditions.We really hope we will have the pleasure to welcoming you back again in the future.With kind regards.Laura BolzoniExecutive Office

Dear Wayman, thank you for being our guest and for posting your review. We are sorry to learn that the overall experience has not been totally up to expectations. We really hope we will have another opportunity to serve you better on the occasion of a future visit.With kind regards.Laura BolzoniExecutive Office

Dear Joseph, thank you so much for being our guest and for posting your review. All your comments have been taken into the greatest consideration and will certainly help us to improve our future guest experience.Looking forward to welcoming you back again in the future.With kind regards.Laura BolzoniExecutive Office

Dear Sangeeta, thank you for being our guest and for posting your review. We are really sorry to learn about the overall unsatisfactory experience.We do apologize for the delay at check in time and for the inconvenience this might have caused. We perfectly understand your disappointment and would like to reassure you that this is certainly not the level of service we usually deliver to our guests.Unfortunately, on the day of your arrival, we received an unexpected group of delayed flight passengers. Under the circumstances, despite of our efforts to minimize the inconvenience for all guests, some service shortfalls might unfortunately occur. We regret that this episode has spoiled the overall perception of your stay with us and really hope we will have another opportunity to regain your trust in our services.With kind regards.Laura BolzoniExecutive Office

Dear Alexander, thank you for sharing your views on your stay with us. We are sorry to learn that you did not appreciate the comfort or our beds. Your comments will be taken into the greatest consideration and will certainly help us to improve our future guest experience.Looking forward to welcoming you back again in the future.With kind regards.Laura BolzoniExecutive Office

Dear Barbara, thank you for being our guest and for taking the time to post your review. We apologize for the wait at check in time and for the inconvenience this might have caused. This is certainly not the kind of service we usually deliver to our guests. Unfortunately, being located at the airport, sometimes there is an unexpected arrival of delayed passengers which may impact negatively about check in operations.We hope we will have the pleasure of welcoming you back again in the future.With kind regards.Laura BolzoniExecutive Office

Dear Kandace, thank you very much for taking the time to share your views on your stay with us. We have taken note of your comments and you can rest assured that it will be taken into the greatest consideration for future improvements.Looking forward to welcoming you back again in the future.With kind regards.Laura BolzoniExecutive Office

Dear Fiona, thank you very much for being our guest and for posting your review.Guests' genuine feedback is always very much appreciated.We look forward to welcoming you back again in the future.With kind regards.Laura BolzoniExecutive Office

Dear Dan, thank you for being our guest and for taking the time to post your review. We do apologize for the issue reported and for the inconvenience this might have caused. I am sorry you did not find the complimentary water in the room as this is standard for our Hilton Honors members. Your comments have been shared with the Executive Housekeeper for her further investigation and actions.We hope we will have the pleasure of welcoming you back again in the future.With kind regards.Laura BolzoniExecutive Office

Dear Mark, thank you for being our guest and for taking the time to post your review. We are happy to know that you enjoyed your stay and appreciated the convenience of our location.Looking forward to welcoming you back again in the future.With kind regards.Laura BolzoniExecutive Office