Exterior

Reviews of Holiday Inn Express & Suites Nampa - Idaho Center, an IHG Hotel

2.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 465 out of 700 reviews" "
Rating 8 - Good. 153 out of 700 reviews" "
Rating 6 - Okay. 37 out of 700 reviews" "
Rating 4 - Poor. 19 out of 700 reviews" "
Rating 2 - Terrible. 26 out of 700 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 1 night in Apr 2024

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was super quick and easy
Stayed 1 night in Apr 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable and the room was a nice size.
Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on Mar 26, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Duane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked easy, quick and pleasant check-in and out. Convenient parking. Clean rooms Great selection of breakfast items as well as a very clean environment.
Stayed 1 night in Mar 2024
Response from GM on Mar 26, 2024
Thanks for staying with us and your great comments. We appreciate your feedback!

10/10 Excellent

Andy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good customer service and everyone was friendly
Stayed 3 nights in Feb 2024
Response from GM on Mar 26, 2024
I always love hearing that about our staff. Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Skye

Stayed 2 nights in Feb 2024
Response from GM on Mar 26, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Nolan

Traveled with partner
Great staff - the room did have a smoky smell
Stayed 1 night in Feb 2024
Response from GM on Feb 28, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Cleta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Location was good. Close to Idaho Center. Looks like there is alot of stores close by.
Stayed 1 night in Feb 2024
Response from GM on Feb 28, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Brian

Business traveler
Liked: Property conditions & facilities
Really nice place to stay at
Stayed 1 night in Feb 2024
Response from GM on Feb 28, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

James

Stayed 4 nights in Dec 2023
Response from GM on Feb 28, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Julie

Stayed 1 night in Jan 2024
Response from GM on Feb 28, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mike

Stayed 1 night in Jan 2024
Response from GM on Feb 28, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jorge

Stayed 1 night in Jan 2024
Response from GM on Feb 28, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Cameron

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here because they have single room options that fit all five of us instead of having to rent two rooms. It was perfectly laid out with the couch / pull-out bed on the other side of the bathroom with a separate TV.
Stayed 1 night in Dec 2023
Response from GM on Feb 28, 2024
Thanks for staying with us. I am so glad we were able to accommodate your family. We appreciate your feedback!

10/10 Excellent

Dane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great.
Stayed 3 nights in Dec 2023
Response from GM on Feb 28, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mildred

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from GM on Feb 28, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Elsey

Stayed 1 night in Dec 2023
Response from GM on Feb 28, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Clean and nice. Didn't care for the noise of the interstate. Great breakfast and nice pool.
Stayed 2 nights in Dec 2023

10/10 Excellent

Deanna

Liked: Staff & service, amenities, property conditions & facilities
Always stay here in Nampa.
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest Holiday Inn Express We’ve Ever Stayed In.
Very courteous and welcoming staff, beautiful facility, very clean, breakfast was very good. If we come again we will stay with you again.
Stayed 1 night in Dec 2023

2/10 Terrible

Ronald

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Don't Book This Hotel
Nothing. This hotel is located 40 feet from the I84 Interstate freeway. Noise level is atrocious. Semi trucks and loud vehicle traffic is never ending through the night. To make matters worse we booked a king + pull-out sofa bed. After requesting sheets & bed coverings for the sofa (it was not in our room) we were disgusted to find that the bead cover, sheets and the blanket provided all, and I repeat each and all, had wear and tear wholes in them. Separately this hotel placed a $100 "hold" for incidentals on our credit card (not a customary $25 or $50) AND as of 3 days later (following our stay) the hotel has still not reversed the "hold" on our credit card even though we incurred NO incidentals. We will never stay in this Holiday Inn Express again. There are many better options in the area.
Stayed 1 night in Dec 2023

10/10 Excellent

Rick

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and pet friendly!!
Stayed 1 night in Dec 2023

10/10 Excellent

Anders

Stayed 4 nights in Dec 2023
Response from GM on Feb 28, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed here again and again for over 10 plus years. Always know what to expect. Great service, friendly staff.
Stayed 4 nights in Nov 2023
Response from JS on Dec 5, 2023
Thank you so much, we cant wait to see you again!

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nampa Trip
We have a grandson that lives in Nampa, and decided to bring our other 2 grandsons with us for the trip. We thoroughly enjoyed this Holiday Inn! The pool was great, breakfast was delicious, beds were comfy, but best of all - all of the staff were friendly and hospitable! Even though we were right by the freeway, we could not hear a thing. We would definitely stay here again.
Stayed 2 nights in Nov 2023
Response from GM on Nov 28, 2023
Thanks for staying with us. I am so glad you were able to enjoy quality time here with you 2 grandsons. We appreciate your feedback!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
Nice newer hotel!
Stayed 1 night in Nov 2023
Response from GM on Nov 28, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

John Luka, Hampstead

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located right on Interstate 84 within the NE corner of Nampa and next door to a major local hospital. There are restaurants available nearby but you will need to drive to them. The breakfast served at the hotel was delicious and catered to most tastes with a variety of offerings. The pool/hot tub were clean but show a little wear and tear on the surfaces. The only suggestion I would add regarding the pool area is to add more chairs and definitely some small tables. Our room was comfortable and clean but the tub surface was showing wear and the unit is in need of being replaced. Overall, a nice, comfortable place to stay with a friendly staff.
Stayed 5 nights in Nov 2023
Response from GM on Nov 28, 2023
Thanks for staying with us. We will be completely redoing our pool area in 2024. We are definitely excited for this as well. We will also be adding more pool furniture. We appreciate your feedback!

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stop
The hotel was very nice. The people were helpful as well. The room was clean & the bed was super comfortable. We left about 4:30 am & the staff was super nice & awake.
Stayed 1 night in Nov 2023
Response from GM on Nov 28, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Tony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a little confusing to get to and wacky weed smell near my room. But the room good and clean. TV smaller than use too .
Stayed 1 night in Nov 2023
Response from GM on Nov 11, 2023
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Ashley

Stayed 1 night in Nov 2023
Response from GM on Nov 28, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Deena

Stayed 7 nights in Oct 2023
Response from GM on Nov 28, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Very comfortable!
Stayed 2 nights in Oct 2023
Response from GM on Nov 11, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mike

Business traveler
Facility was clean, quiet, and staff always professional
Stayed 9 nights in Oct 2023
Response from GM on Nov 11, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice
Stayed 1 night in Oct 2023
Response from JS on Oct 25, 2023
Thank you!

10/10 Excellent

Rene

Traveled with family and small children
The employee at check in was great. She was very personable and knowledgeable.
Stayed 1 night in Oct 2023
Response from JS on Oct 25, 2023
Thank you so much!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely comfortable and clean
Nice hotel and very clean. Thank you !
Stayed 1 night in Oct 2023
Response from GM on Oct 4, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jessie

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from GM on Oct 4, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very pet friendly !!
Stayed 1 night in Sep 2023
Response from GM on Oct 4, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kathy

Stayed 4 nights in Sep 2023
Response from GM on Oct 4, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from GM on Sep 13, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and friendly staff. Easy freeway access as well.
Stayed 2 nights in Sep 2023
Response from GM on Nov 11, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank You!
It was great! Everything offered was there and available to us. The pool and spa, treats... we were close to anywhere we wanted to go and it's right off the freeway. The bed was so cozy and clean! I hope this hotel becomes "our spot" for all our getaways.
Stayed 1 night in Sep 2023
Response from GM on Sep 13, 2023
Thanks for staying with us. I am glad to hear you had a wonderful experience and that we might be your go to spot. We appreciate your feedback!

8/10 Good

Yvonne

Stayed 1 night in Aug 2023
Response from GM on Sep 7, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Susan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The king sized bed was wonderful!
Stayed 1 night in Aug 2023
Response from GM on Sep 7, 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Christine

Stayed 1 night in Aug 2023
Response from GM on Oct 4, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tonja

Traveled with family
Liked: Amenities
My family and I enjoyed this hotel so much that we hated to leave. The staff was very friendly. Everything was clean, the room was large and comfortable, the breakfast was great. We will be staying there the next time we come into town.
Stayed 2 nights in Aug 2023
Response from GM on Aug 28, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from GM on Aug 28, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Shawnel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room
Stayed 4 nights in Aug 2023
Response from GM on Aug 14, 2023
Thanks for staying with us. We appreciate your feedback!