Betty (breakfast) was extremely courteous, helpful, and conscientious. The food was very good & plentiful. Upon check-in, they had a king room for us. The reservation was for 4, 2 queens on ground floor. The did find 2 queens on 4th floor for us. We had to get our own towels 5 days. They only brought towels for 2 on the 2 days they delivered. Water pressure LOW. Staff was nice, friendly, & helpful.