Suite, 1 Bedroom | Pillowtop beds, in-room safe, desk, blackout drapes
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Reviews of Holiday Inn & Suites Orlando SW - Celebration Area, an IHG Hotel

3 out of 5
Holiday Inn & Suites Orlando SW - Celebration Area, an IHG Hotel
5711 W Irlo Bronson Memorial Hwy, Kissimmee, FL

Reviews

7.8

Good

Rating 10 - Excellent. 555 out of 1406 reviews" "
Rating 8 - Good. 407 out of 1406 reviews" "
Rating 6 - Okay. 226 out of 1406 reviews" "
Rating 4 - Poor. 105 out of 1406 reviews" "
Rating 2 - Terrible. 113 out of 1406 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kayla

Liked: Cleanliness, amenities, property conditions & facilities
I loved the atmosphere everyone was so friendly and kind I am very pleased with my stay shoutout to the bartender she was amazing. I will definitely recommend I will be back.
Stayed 4 nights in Apr 2024
Response from Holiday Inn SW Celebration Area on Apr 24, 2024
Thank you so much for your feedback! We hope to see you again very soon.

10/10 Excellent

Christopher

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Front desk was great!
Stayed 1 night in Apr 2024
Response from Holiday Inn SW Celebration Area on Apr 24, 2024
Thank you so much for your feedback! We hope to see you again very soon.

8/10 Good

Scott Alan

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Luz on Apr 22, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon! Sincerely, The Front Office Team

2/10 Terrible

Yolanda

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities
I understand that ppl come and go but this place has roaches okay I live in Orlando and under stand this I don’t have no roaches so when I come to stay where I’m spending money the last thing I want to see is a roach it’s nasty and I will never stay there again
Stayed 3 nights in Apr 2024
Response from Luz on Apr 22, 2024
Please know that your feedback is extremely valuable to us. We have reviewed your feedback with staff and management to address appropriate measures for improvement. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Ralph

Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay great staff
Stayed 1 night in Feb 2024
Response from Luz on Apr 22, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon! Sincerely, The Front Office Team

2/10 Terrible

Brent

Disliked: Cleanliness, property conditions & facilities
I do not know how this hotel was rated excellent on Expedia. I rarely leave reviews, room stunk, bathroom grout was filthy, room very outdated, does not look like the room in the pictures. Very ran down.
Stayed 1 night in Apr 2024
Response from Luz on Apr 22, 2024
Thank you for your recent stay with us and for taking the time to review our property. We apologize for any issues you may have encountered.Sincerely,The Front Office Team

8/10 Good

ERIK

Liked: Property conditions & facilities
The rooms were clean. I like the balcony. It was relaxing compared to the crazy outside.
Stayed 1 night in Apr 2024
Response from Luz on Apr 18, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!

10/10 Excellent

James, Welland

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a three day stay. Upon our arrival the entrance to the property was very clean and welcoming. The front desk staff was courteous. the building and rooms were nice, clean and refreshing. The Property is well lit with lots of parking. I felt safe walking around the property at all times, night and day. I never used the pool, but the pool area is beautiful. Our stay was very pleasant. If I'm ever back in the area I would definitely stay at this hotel. I highly recommend this property.
Stayed 3 nights in Apr 2024
Response from Luz on Apr 18, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!

10/10 Excellent

Alain

Liked: Cleanliness, property conditions & facilities
Sabrina at the reception is the BEST!
Stayed 1 night in Apr 2024
Response from Luz on Apr 18, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
This property was close to all major Orlando attractions, has a really nice and large pool, good parking for guests, and close to restaurants and shops.
Stayed 1 night in Apr 2024
Response from Luz on Apr 18, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!

8/10 Good

Armando

Bathrooms were not cleaned / hair left in showers and sinks
Stayed 1 night in Apr 2024
Response from Luz on Apr 18, 2024
Thank you for your recent stay with us and for taking the time to review our property. We apologize for any issues you may have encountered.Sincerely,Caitlin ThomasFront Office ManagerHoliday Inn Orlando SW Celebration Area

2/10 Terrible

Cynthia

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Make sure you get there early so you can get parking & look at your room too since there are cockroaches.
Stayed 2 nights in Apr 2024
Response from Luz on Apr 18, 2024
Thank you for your recent stay with us and for taking the time to review our property. We apologize for any issues you may have encountered.Sincerely,Ruth M.Front Office ManagerHoliday Inn Orlando SW Celebration Area

10/10 Excellent

Maria

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were absolutely amazing. Didn’t get their name but the 3 ladies at the front desk of the night of April 13th. They went above and beyond to get us what we needed regardless the time and how many other people may have been there. Magnificent customer service.
Stayed 1 night in Apr 2024
Response from Luz on Apr 18, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!

6/10 Okay

Heather

Traveled with partner
Liked: Cleanliness, amenities
It was quiet, friendly, good location for dining & sights. In terms of cleanliness 2 long blacks hairs found in bathroom. Doesn't give me confidence area was well cleaned.
Stayed 2 nights in Apr 2024
Response from Luz on Apr 18, 2024
Thank you for being our valued and loyal IHG Rewards Club member and for leaving us your valuable feedback. Please accept my deepest apology for the unexpected experience you had with your room and any shortfalls you have noticed. It is regrettable that we did not live up to expectations. Your feedback is very important to us as this continually helps us improve the facilities and guest services we offer to our guests.Thank you and we hope you give us another chance to show you how great our hotel is.

10/10 Excellent

Wassim

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Better than expected
Stayed 2 nights in Apr 2024
Response from Luz on Apr 18, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!

2/10 Terrible

Stefani

Stayed 1 night in Apr 2024
Response from Luz on Apr 18, 2024
Thank you for being our valued and loyal IHG Rewards Club member and for leaving us your valuable feedback. Please accept my deepest apology for the unexpected experience you had with your room and any shortfalls you have noticed. It is regrettable that we did not live up to expectations. Your feedback is very important to us as this continually helps us improve the facilities and guest services we offer to our guests.Thank you and we hope you give us another chance to show you how great our hotel is.

10/10 Excellent

Irinesly

Liked: Cleanliness, amenities, property conditions & facilities
La housekiping (Adriana Cardona 2 building 8vo piso) es super atenta siempre pendiente a q todo este limpio y atenta con los huespedes, yo fuy esta vez con una pierna enyesada y ella todo el tiempo pendiente a si necesitaba algo y si estaba bien. En front desk hay un muchacho (pelo largo) q se porta super bien atento en todo momento siempre pendiente a q todo estuviera bien y q me sintiera agusto. Deveras el hotel se merece las 5 estrellas tienen un personal super bueno.
Stayed 2 nights in Mar 2024
Response from Luz on Apr 18, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!

10/10 Excellent

Julia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
All the staff was amazing. Veronica was able to accommodate us and checked us in early after we had a long drive to Kissimmee. Room was clean, pool was great. Breakfast was good. I have no complaints. Will definitely stay again when I come back down.
Stayed 4 nights in Apr 2024
Response from Luz on Apr 18, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!

8/10 Good

Bonnie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice place to stay.
Stayed 2 nights in Apr 2024
Response from Luz on Apr 18, 2024
Thank you for your recent stay with us and for taking the time to review our property. We apologize for any issues you may have encountered.

8/10 Good

Carmelo

Liked: Cleanliness, amenities, property conditions & facilities
Close proximity
Stayed 2 nights in Mar 2024
Response from Luz on Apr 18, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Little noisy, other than that it was great for the price.
Stayed 1 night in Apr 2024
Response from Luz on Apr 18, 2024
Thank you for your recent stay with us and for taking the time to review our property. We apologize for any issues you may have encountered.

10/10 Excellent

Kathy

Stayed 1 night in Apr 2024
Response from Holiday Inn SW Celebration Area on Apr 24, 2024
Thank you so much for your feedback! We hope to see you again very soon.

8/10 Good

Sue

Traveled with family
Liked: Cleanliness
The stay was comfortable and check in was very easy. Front desk service is top notch. My room had a bad odor. Door to the exercise room was broken, you can enter but not exit. Breakfast was good, price was reasonable.
Stayed 2 nights in Mar 2024
Response from Luz on Apr 18, 2024
Thank you for your recent stay with us and for taking the time to review our property. We apologize for any issues you may have encountered.

8/10 Good

Marie

Traveled with family
Liked: Amenities
Very friendly but limited dining options
Stayed 1 night in Apr 2024
Response from Luz on Apr 2, 2024
Thank you for taking the time to provide us with your valuable feedback. We strive to provide our guests with excellent customer service and we take your comments to heart. As always, we appreciate your confidence and trust in us.Sincerely,The Holiday Inn S.W team

2/10 Terrible

Letan

Stayed 1 night in Mar 2024
Response from Luz on Apr 22, 2024
Thank you for your recent stay with us and for taking the time to review our property. We apologize for any issues you may have encountered.Sincerely,The Front Office Team

8/10 Good

RONALD

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
LONG WAIT TIME TO CHECK IN
Stayed 2 nights in Mar 2024
Response from Luz on Apr 2, 2024
We sincerely do apologize for the poor experience you had at our hotel! We rely on you, our valuable guest, to let us know how we are doing and how we can better meet your needs. Please let us know what we can do to ensure that your next stay goes above your expectations!

8/10 Good

Leonard

Stayed 1 night in Mar 2024
Response from Luz on Apr 18, 2024
Thank you for your recent stay with us and for taking the time to review our property. We apologize for any issues you may have encountered.Sincerely,Caitlin ThomasFront Office ManagerHoliday Inn Orlando SW Celebration Area

10/10 Excellent

vaughn

Stayed 1 night in Mar 2024
Response from Luz on Apr 18, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!

8/10 Good

Newton Marcial Vivenes

Liked: Property conditions & facilities
It was good
Stayed 3 nights in Mar 2024
Response from Luz on Mar 25, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Luz on Mar 19, 2024
Thank you for taking the time to provide us with your valuable feedback. We strive to provide our guests with excellent customer service and we take your comments to heart. As always, we appreciate your confidence and trust in us.Sincerely,The Holiday Inn S.W team

10/10 Excellent

Linda

Stayed 1 night in Mar 2024
Response from Luz on Apr 18, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!

10/10 Excellent

kenneth

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Luz on Mar 18, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!

10/10 Excellent

Pete

Liked: Cleanliness, property conditions & facilities
Love staying here! Location is excellent for Old Town (across the street). Everyone os helpful and very professional. Shout out to Ivan who checked us in...he was great!
Stayed 1 night in Mar 2024
Response from Luz on Mar 11, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!

10/10 Excellent

Noreen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and helpful. Realized I entered wrong check in date. I called and they were able to change my dates without a problem. Only stayed 1 night, but my husband and I are already planning another stay for longer
Stayed 1 night in Mar 2024
Response from Luz on Mar 11, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!

10/10 Excellent

Matt

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great affordable place to stay, has a great lounge and pool, staff was great as well
Stayed 4 nights in Mar 2024
Response from Luz on Mar 11, 2024
Thank you for taking the time to provide us with your valuable feedback. We strive to provide our guests with excellent customer service and we take your comments to heart. As always, we appreciate your confidence and trust in us.Sincerely,The Holiday Inn S.W team

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, property conditions & facilities
Close to everything. Staff very friendly.
Stayed 3 nights in Feb 2024
Response from Luz on Mar 11, 2024
Thank you for taking the time to provide us with your valuable feedback. We strive to provide our guests with excellent customer service and we take your comments to heart. As always, we appreciate your confidence and trust in us.Sincerely,The Holiday Inn S.W team

4/10 Poor

Edgar

Disliked: Cleanliness, property conditions & facilities
Didnt like the room, it was not fully clean. There was socks under the bed and could tell it needed a vaccuum. Also the remote was dirty and dusty.
Stayed 1 night in Mar 2024
Response from Luz on Mar 11, 2024
We sincerely do apologize for the poor experience you had at our hotel! We rely on you, our valuable guest, to let us know how we are doing and how we can better meet your needs. Please let us know what we can do to ensure that your next stay goes above your expectations!We sincerely appreciate your feedback! Please do let us know what we can improve to ensure your next stay goes above your expectations!

2/10 Terrible

breanna

Disliked: Cleanliness, property conditions & facilities
I totally understand value for dollar, however our room was not clean. Films of dust everywhere and bed bugs. The refrigerator door didn’t shut so we had to dispose of everything dairy, they gave us breakfast vouchers for that but not quality equivalent to what we had purchased. We had a kitchenette and no where to sit to eat, only a desk with 1 swivel chair and the couch. Generally not the safest feeling with children as there is a lot of homeless in the area, especially with half of the parking lot closed, we couldn’t even pull the car up to the front to load /unload because they were repaving. we found that out the hard way, after coming back from the parks late. The front desk girls were very nice, I know this goes beyond them. Again, I know the value of the dollar and went off of the great and very recent reviews, but it was far from our experience and will not be back.
Stayed 3 nights in Mar 2024
Response from Luz on Mar 11, 2024
We sincerely do apologize for the poor experience you had at our hotel! We rely on you, our valuable guest, to let us know how we are doing and how we can better meet your needs. Please let us know what we can do to ensure that your next stay goes above your expectations!We sincerely appreciate your feedback! Please do let us know what we can improve to ensure your next stay goes above your expectations!

10/10 Excellent

Abigail

Stayed 2 nights in Dec 2023
Response from Luz on Mar 11, 2024
Thank you for taking the time to provide us with your valuable feedback. We strive to provide our guests with excellent customer service and we take your comments to heart. As always, we appreciate your confidence and trust in us.Sincerely,The Holiday Inn S.W team

10/10 Excellent

Debbie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for 10 days and was very impressed with the room and property. Very clean, beds were comfortable, bathroom was up to date. Totally would stay here again.
Stayed 10 nights in Feb 2024
Response from Luz on Mar 7, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!

4/10 Poor

SCOTT

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Room outdated rough shape musty smell hair in shower uncomfortable beds if we didn’t check in at 1:00am I would have switched rooms or left all together.
Stayed 1 night in Mar 2024
Response from lUZ on Mar 5, 2024
We sincerely do apologize for the poor experience you had at our hotel! We rely on you, our valuable guest, to let us know how we are doing and how we can better meet your needs. Please let us know what we can do to ensure that your next stay goes above your expectations!We sincerely appreciate your feedback! Please do let us know what we can improve to ensure your next stay goes above your expectations!

6/10 Okay

JASON

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
This is an ok hotel. price is decent enough , but its not sound proof at all. the noise through the patio doors is terrible. no matter what you do , you hear the road noise and we were on the 8th floor of the back building. did not get much sleep because of the noise.
Stayed 1 night in Feb 2024
Response from Luz on Feb 28, 2024
Thank you for taking the time to tell us about your experience at Holiday Inn ORLANDO SW - CELEBRATION AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will allow us to serve you again in the future.

6/10 Okay

Dandre

Traveled with family
Disliked: Cleanliness, property conditions & facilities
This is a very old Holiday Inn and is in need of a serious make over. From the bathrooms needing remodeling form past water damage and bubbled walls that have been painted over to shower heads that are filthy and the condition of the tub is not good. This is an old property and should close one building and upgrade it and the do the same with the other.
Stayed 1 night in Feb 2024
Response from Luz on Feb 28, 2024
We sincerely do apologize for the poor experience you had at our hotel! We rely on you, our valuable guest, to let us know how we are doing and how we can better meet your needs. Please let us know what we can do to ensure that your next stay goes above your expectations!We sincerely appreciate your feedback! Please do let us know what we can improve to ensure your next stay goes above your expectations!

8/10 Good

nou

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We just there to sleep, Big parking, large bathroom and clean we will definitely come back to this hotel
Stayed 2 nights in Feb 2024
Response from Luz on Feb 28, 2024
Thank you for taking the time to provide us with your valuable feedback. We strive to provide our guests with excellent customer service and we take your comments to heart. As always, we appreciate your confidence and trust in us.Sincerely,The Holiday Inn S.W team

6/10 Okay

Christian

Business traveler
Liked: Property conditions & facilities
Stay went well. There were a few items that needed to be cleaned such as the fridge. Bed was comfy, staffing was quick to respond.
Stayed 2 nights in Feb 2024
Response from Luz on Feb 28, 2024
We sincerely do apologize for the poor experience you had at our hotel! We rely on you, our valuable guest, to let us know how we are doing and how we can better meet your needs. Please let us know what we can do to ensure that your next stay goes above your expectations!We sincerely appreciate your feedback! Please do let us know what we can improve to ensure your next stay goes above your expectations!

10/10 Excellent

Martha

Stayed 2 nights in Feb 2024
Response from Luz on Mar 25, 2024
Thank you for taking the time to provide us with your valuable feedback. We strive to provide our guests with excellent customer service and we take your comments to heart. As always, we appreciate your confidence and trust in us.Sincerely,The Holiday Inn S.W team

10/10 Excellent

Mary Ann

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Feb 2024
Response from Luz on Feb 19, 2024
Thank you for taking the time to provide us with your valuable feedback. We strive to provide our guests with excellent customer service and we take your comments to heart. As always, we appreciate your confidence and trust in us.Sincerely,The Holiday Inn S.W team

10/10 Excellent

Meital

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Luz on Feb 22, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon! Sincerely, The Front Office Team

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Sabina was great
Stayed 6 nights in Feb 2024
Response from Luz on Feb 14, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon! Sincerely, The Front Office Team

10/10 Excellent

Jean

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Guest services treated us amazingly, and they were very accommodating. I would definitely stay here again!
Stayed 2 nights in Feb 2024
Response from Luz on Feb 12, 2024
Thank you for taking the time to provide us with your valuable feedback. We strive to provide our guests with excellent customer service and we take your comments to heart. As always, we appreciate your confidence and trust in us.Sincerely,The Holiday Inn S.W team