Front of property

Reviews of Complejo Belroy

4.5 out of 5
Complejo Belroy
Avda. Mediterráneo, 13, Benidorm, Alicante

Reviews

8.8

Excellent

Rating 10 - Excellent. 188 out of 340 reviews" "
Rating 8 - Good. 107 out of 340 reviews" "
Rating 6 - Okay. 29 out of 340 reviews" "
Rating 4 - Poor. 13 out of 340 reviews" "
Rating 2 - Terrible. 3 out of 340 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel with lovle view on to skyscrapers room 2125. Room clean and sound proofed kattlel and mini bar thats a plus. Bathroom big enough. Spotless clean. Definitely will be back. P.s food is ok but staff need to get more attention for temperature if food
Stayed 2 nights in Dec 2023

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem in the heart of Benidorm...
An amazing hotel very clean and high standards. Foos delicious and room was fantastic with great sea views and lots of winter sunshine.
Stayed 2 nights in Nov 2023

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday Meet Up
Amazing staff, good attention to dear ail. Very helpful and caring. Superb breakfast buffet, really good choices. Easy walking
Stayed 2 nights in Nov 2023

10/10 Excellent

Martin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip and stay
Close to local amenities and staff were very nice and helpful with Taxis needing booked, extra towels and requests.
Stayed 6 nights in Nov 2023

10/10 Excellent

James

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location from the main strip
Stayed 3 nights in Oct 2023

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are really friendly and helpful.
Stayed 3 nights in Oct 2023

10/10 Excellent

Mark

Stayed 5 nights in Oct 2023

10/10 Excellent

David

Stayed 4 nights in Oct 2023

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

8/10 Good

Carl

Liked: Amenities, property conditions & facilities
Nice hotel. Good Rooms. Reasonably quiet considering its location. Very close to Levante beach. Could be improved by replenishing the tea, coffee and milk daily. Overall very good and would stay again.
Stayed 3 nights in Oct 2023

10/10 Excellent

Glen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very clean. Everything we needed.
Stayed 3 nights in Sep 2023

6/10 Okay

Sylvia

Traveled with partner
Liked: Cleanliness
Great location by main bus stop to airport. Breakfast was cold. Water in room not replaced daily.
Stayed 4 nights in Sep 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini break.
Had a wonderful four nights in the Belroy and it was perfect for our trip. Loved it.
Stayed 4 nights in Sep 2023

4/10 Poor

Ipek, Virginia Beach

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The room with the panoramic view was good, but I can't say the same for the rest of the hotel. AC was not sufficient, the lobby was very small and uncomfortable. Housekeeping was inconsistent and unsatisfactory. They left our door open for hours one night, I've never had such an experience at a hotel before! The restaurant was the worst of all, with an awful management and unhappy/unfriendly staff. They were rude and made meals a very unpleasant experience. The food was mediocre, the salad bar was quite lacking. I would NOT go back.
Stayed 7 nights in Jul 2023

10/10 Excellent

Maria, New Bedford

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was AMAZING!!! Great rooms clean beautiful views. Close to everything restaurants night entertainment or just stay in hotel by the pool all day so much to do.. we had all inclusive so had breakfast lunch and dinner.. it’s was AMAZING!! Food was so good so many different options all week. The staff at the restaurant were hard working attentive to your every need. My son with autism was treated especially nice by the staff and they were kind and understanding to his needs. Do not hesitate this hotel is perfect for a relaxing vacation will definitely be going back
Stayed 6 nights in Jul 2023

10/10 Excellent

Tim

Stayed 1 night in Jul 2023

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Overpriced but OK
OK but didn't live up to its very high rating. Not an 8.6, I'd say a 7.6. Indoor pool was shut indefinitely, this should have been informed before arrival, not finding out when you get there. Toilets near bar out of service so only one for the whole hotel (unisex) downstairs. No entertainment on Monday or Tuesday or Wednesday. Unable to use loungers as very few of them and what there were were permanently covered with towels. Small sitting area had loud music so unable to read a book. Basically it was okay but the truth is it is an expensive hotel so the tariff didn't represent great value for money. Pennypinching – had to pay for a key even to use the safe (not a combination lock). And for beach towel. Two small bottles of water in the fridge only supplied on the first date then nothing after that so the people running the business keep their costs very low indeed.
Stayed 6 nights in Jul 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Lovely hotel, perfectly situated. Rooms were modern, clean and tidy and although right next to a busy road were really quiet at night. The hotel car park was full but check in staff directed us to a nearby underground carpark which was no problem. Food was very good as far as buffets go, staff work very hard to keep it all clean and replenished. The only slight negative was the pool is quite small and the children's pool full of sand and cloudy. Would stay again.
Stayed 1 night in Jul 2023

10/10 Excellent

Ian, Blandford Forum

Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable stay in this very central location. Hotel was very clean and the staff were very helpful.
Stayed 10 nights in Jul 2023

10/10 Excellent

Richard

Stayed 10 nights in Jul 2023

10/10 Excellent

Calum

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything
Stayed 7 nights in Jul 2023

6/10 Okay

J

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Ok
The air conditioning in the bedrooms is very poor, we couldn’t get temperature below 25 degrees
Stayed 4 nights in Jun 2023

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Ian

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023

10/10 Excellent

Scot

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2023

10/10 Excellent

Danielle

Stayed 5 nights in May 2023

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable hotel nice central location 2 minutes from the beach hotel breakfast very good cafe Paris in hotel very good large rooms and balcony very friendly and helpful staff
Stayed 7 nights in May 2023

10/10 Excellent

Ricky

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belroy Bellisimo
Absolutely lovely hotel! Perfect location; right on the beach (almost) and nestled equidistant to the old town and the main strip. Would absolutely stay here again, the breakfast buffet was one of the better that I’ve had anywhere. The only gripe is the pool is small, but when you’re two minutes from the beach, that’s a compromise I’m happy to make.
Corner Balcony
View
Huge bed! Smaller bed had memory foam mattress.
Stayed 3 nights in May 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

10/10 Excellent

Cameron

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff were always friendly and helpful and there was good privacy while being close enough to the main strip and beach.
Stayed 7 nights in May 2023

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Father son trip
Great location two minutes walk to beach lots of onsite facilities and very very clean
Stayed 3 nights in May 2023

8/10 Good

Gordon Andrew

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was very close to the beach and very central to liveliest area of Benidorm.The hotel was very clean and the staff were ok.The pool area was very quiet with not much going on but some people like it that way.The food was good but you had to pay for water if you wanted it with your meal.Not much going on in the bar area but had a singer on one night can’t say about the rest of the week.Overall the hotel was very peaceful and we had a pleasant time.
Stayed 7 nights in Apr 2023

10/10 Excellent

Ryan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel , close to everything
Stayed 3 nights in Apr 2023

10/10 Excellent

Carol

Stayed 4 nights in Apr 2023

10/10 Excellent

Kay

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean, food was very good with plenty of choice. The staff couldn’t do enough for us, the reception where so helpful, and nothing was a trouble. We had a superior bedroom with plenty of space. I would love to stay at this hotel again. Everything was great. Beach few minutes walk. Central for old and new town.
Stayed 7 nights in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very good staff were very helpful
Stayed 3 nights in Apr 2023

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly service, clean, couldn't fault anything about this visit.
Stayed 4 nights in Apr 2023

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb stay
Had an amazing stay for a long weekend with my bestfriend. Location superb would def recommend and return 👏
Stayed 3 nights in Apr 2023

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Toni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Benidorm stay
Great stay had everything we needed and also great location would recommend
Outside front hotel
Pool
View panoramic room
Stayed 3 nights in Apr 2023

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with pleasant staff, plenty of options for breakfast and dinner and a fantastic location near to beach and nightlife.
Stayed 3 nights in Mar 2023

10/10 Excellent

Gary

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
First time in benidorm and couldn't have stayed in a nicer place with helpful and friendly staff
Stayed 2 nights in Mar 2023

10/10 Excellent

Margaret Josephine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Couldn't fault the property and my husband fell ill unfortunately and they were amazing at getting us help and whilst he was in hospital they made sure I was well looked after :)
Stayed 4 nights in Mar 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

4/10 Poor

Paul

Stayed 1 night in Feb 2023

10/10 Excellent

Rachael

Stayed 2 nights in Feb 2023

10/10 Excellent

GARETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, large deluxe room with balcony, friendly and helpful staff, all round excellent hotel offering good value for money.
Stayed 3 nights in Feb 2023

8/10 Good

william

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location in the centre of Benidorm. Staff very friendly and welcoming. Paid tor parking which at should be free considering the price paid for the rooms.
Stayed 2 nights in Jan 2023

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok, but had to pay €12 per night for car parking,
Overall good stay, disappointing you have to pay €12 per night to park. Good central location, staff quite attentive. Wanted to use the sauna but staff did not know how to switch on. Pool table not working, and the indoor swimming pool short of a good clean! Note for Hotel….attention to detail, green mould is not acceptable in pool area.
Stayed 1 night in Dec 2022