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Amazing hospitality from staff, great amenities and view of Universal Studios Japan!
Vlad
Stayed 3 nights in Mar 2024
Response from HOTEL KINTETSU UNIVERSAL CITY on Mar 26, 2024
Thank you very much for choosing Hotel Kintetsu Universal City.We would also like to thank you again for taking time out of your busy schedule to provide us with your feedback.We are pleased to hear that you were satisfied with the hotel's location near Universal Studios Japan and its original amenities.We are also very honored to hear your positive comments about our staff's service.We hope you will choose Hotel Kintetsu Universal City again the next time you visit Universal Studios Japan.We look forward to welcoming you again.
Great service, very friendly staff, very clean and cute room, very convenient , would definitely stay again.
Xiomiberth
Stayed 2 nights in Mar 2024
Response from HOTEL KINTETSU UNIVERSAL CITY on Mar 21, 2024
We would like to take this opportunity to thank you for choosing Hotel Kintetsu Universal City from among the many hotels available.Thank you also for taking the time to share your impressions of our hotel.We are honored to receive your compliments on our hotel's location, room design, and staff service.The hotel was renovated last July.We will continue to improve our services for the comfort of our guests.We hope you will choose Hotel Kintetsu Universal City again the next time you visit Universal Studios Japan.We look forward to welcoming you again.
Response from HOTEL KINTETSU UNIVERSAL CITY on Dec 10, 2023
Thank you very much for choosing Hotel Kintetsu Universal City for your stay in Osaka and for your good evaluation of our hotel.We sincerely look forward to welcoming you again.
Excellent location!! The hotel is in the middle of City Walk, just a minute away from the USJ gate. Room was very clean with nice city view. Hotel staff was very friendly. Breakfast buffet was great with options for Washoku (Japanese style), Yoshoku (Western style) and kids meal. Will definitely stay again!
This hotel is the nearest one to USJ, just a few mins walk. There are plenty of restaurants and convenience stores around, and is also accessible to anywhere in Osaka. Highly recommended, as this is the only hotel with smoking rooms as well.
The staff were very friendly although English wasn’t spoke. Very well. The room was spacious and clean but a little bit dated. The hotel is in a fantastic location both near the station and a stones throw from Universal Studios. The only criticism that I have would be regarding the lady who was operating the Universal Ticket Desk in the hotel - she was quite rude in her manner which is so unlike Japanese staff.
5 mins from the park with tons of stores within seconds!
Alex
Stayed 1 night in Sep 2017
8/10 Good
Gloria, Taichung, Taiwan.
Nov 2, 2016
Liked: Cleanliness, staff & service
Awesome location
The location is great. The hotel is just waking distance from USJ. There are a lot of shops and restaurants. The best thing is that there is a direct shuttle bus from and to the airport.
Great location, proximity to Universal Studio, Osa
We flew into Kansai Airport. A bus sent us directly to the Hotel. Kintetsu is also right next to Universal Studio. What more can I ask for when I travel with young kids. Only 3 min walk.
my family, husband and daughter had a pleasant stay...hotel staff are courteous and helpful, hotel is a very convenient walking distance (barely 5 minutes) to the entrance of Universal Studios...room is clean and comfy and very much worth the price (compare to where we stayed in Tokyo)