Exterior

Reviews of The Clyde Hotel

3.5 out of 5
The Clyde Hotel
330 Tijeras Ave NW, Albuquerque, NM

Reviews

8.6

Excellent

Rating 10 - Excellent. 570 out of 1001 reviews" "
Rating 8 - Good. 243 out of 1001 reviews" "
Rating 6 - Okay. 96 out of 1001 reviews" "
Rating 4 - Poor. 41 out of 1001 reviews" "
Rating 2 - Terrible. 51 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sheree

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Kelsey H- Social Media Coordinator on Apr 8, 2024
Thank you so much for your positive rating! We value your support.

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The classy decor and safeness
Stayed 1 night in Apr 2024
Response from Kelsey H- Social Media Coordinator on Apr 8, 2024
We are elated that you enjoyed your visit with us! Thank you so much for your review and support.

10/10 Excellent

lakeesha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it. Clean. Customer service was amazing
Stayed 1 night in Mar 2024
Response from Kelsey H- Social Media Coordinator on Apr 3, 2024
We are thrilled that you enjoyed our service and cleanliness! Thank you so much for your kind words and support.

8/10 Good

Janie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The lack of options for food was not in their favor,
Stayed 3 nights in Mar 2024
Response from Kelsey H- Social Media Coordinator on Mar 29, 2024
Thank you for your review and feedback, Janie. We would love another chance to care for you again in the future.

10/10 Excellent

Ching Wa Rita

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick housekeeping service
Stayed 3 nights in Mar 2024
Response from Kelsey H- Social Media Coordinator on Mar 25, 2024
Thank you for your kind review! Your support is greatly appreciated.

10/10 Excellent

Martha, Kalamazoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to Amtrak station, a couple museums and restaurants, and to Silver Street market with a deli.
Stayed 1 night in Mar 2024
Response from Kelsey H- Social Media Coordinator on Mar 26, 2024
We appreciate your positive review, Martha! We hope you can return soon.

10/10 Excellent

Jami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch hotel! Clean. Everyone was free!!
Stayed 1 night in Feb 2024
Response from Kelsey H- Social Media Coordinator on Mar 22, 2024
Thank you for your review, Jami! We appreciate your support.

10/10 Excellent

Carolyn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was very convenient to the conference center and the actual room was clean, non - odorous and well kept. Room service was prompt. Overall, I would return to this hotel should I ever come to Albuquerque again.
Stayed 2 nights in Mar 2024
Response from Kelsey H- Social Media Coordinator on Mar 22, 2024
We are so happy to hear that you enjoyed your stay with us! Thank you so much for your kind words and support. We would love to care for you again.

10/10 Excellent

Kelly

Stayed 1 night in Mar 2024
Response from Kelsey H- Social Media Coordinator on Apr 10, 2024
We are thrilled that you enjoyed your stay! We hope you can return soon.

6/10 Okay

Anthony

Traveled with group, Business traveler
size of room
Stayed 1 night in Mar 2024
Response from Kelsey H- Social Media Coordinator on Mar 19, 2024
We are sorry to hear that the room was not what you had hoped for. We appreciate your honesty and we would love another shot to impress you in the future.

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kelsey H- Social Media Coordinator on Mar 20, 2024
We are thrilled that your experience was five-star! Thank you so much for your rating and support.

8/10 Good

Stephen

Stayed 1 night in Mar 2024
Response from Kelsey H- Social Media Coordinator on Apr 7, 2024
We appreciate your kind rating! Thank you for your support.

10/10 Excellent

Adan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at The Clyde. The property is classy and always clean and well-maintained. I was worried when it was no longer a Hyatt hotel but it hasn’t missed a beat. It's the nicest hotel in Albuquerque.
Stayed 2 nights in Mar 2024
Response from Kelsey H- Social Media Coordinator on Mar 18, 2024
We are elated to hear that you love staying with us! Your support means the world to us and we hope to care for you again soon.

8/10 Good

Marisa

Stayed 1 night in Mar 2024
Response from Kelsey H- Social Media Coordinator on Mar 19, 2024
Thank you for your rating! We appreciate your support.

10/10 Excellent

Jamie

Great hotel, nice restaurant and clean rooms.
Stayed 1 night in Mar 2024
Response from Kelsey H- Social Media Coordinator on Mar 18, 2024
Thank you for your kind words, Jamie! Your support is greatly appreciated and we would love to care for you again in the future.

10/10 Excellent

Lambert, Farmington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, parking was ok.
Stayed 2 nights in Mar 2024
Response from Kelsey H- Social Media Coordinator on Mar 18, 2024
We are thrilled that you enjoyed your stay! Thank you for your review and support.

8/10 Good

Teresa Enca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kelsey H- Social Media Coordinator on Mar 18, 2024
We appreciate your review and support! We hope to see you again soon.

2/10 Terrible

Mario

Stayed 1 night in Mar 2024
Response from Kelsey H- Social Media Coordinator on Apr 7, 2024
We are sad to hear that your experience with us was not positive, Mario. We would love another opportunity to impress you in the future.

2/10 Terrible

Neal

Disliked: Staff & service
Can't even park here. Canceling my reservation.
Stayed 1 night in Mar 2024
Response from Kelsey H- Social Media Coordinator on Mar 17, 2024
We are sorry to hear that your experience with us was not positive, Neal. We offer parking and valet, but we are sorry to hear that is not what you had hoped for.

10/10 Excellent

Christopher

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2024
Response from Kelsey H- Social Media Coordinator on Mar 15, 2024
Thank you so much for your positive review, Christopher! We hope you can return for another enjoyable stay with us soon.

10/10 Excellent

Sabrina

Stayed 1 night in Mar 2024
Response from Kelsey H- Social Media Coordinator on Mar 17, 2024
We appreciate your rating, Sabrina! We would love to care for you again in the future.

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is old but the lobby was beautifully redone the rooms were very clean, comfortable and quiet. The mattress was alittle to soft.
Stayed 2 nights in Mar 2024
Response from Kelsey H- Social Media Coordinator on Mar 15, 2024
Thank you for your review and feedback, Paul! We appreciate your support.

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Especially if you can get it on a night where there is no event around it’s the best money spent on a hotel in Albuquerque.
Stayed 1 night in Mar 2024
Response from Kelsey H- Social Media Coordinator on Mar 15, 2024
We appreciate your review and support, Cole! We hope to care for you again in the future.

10/10 Excellent

Ivette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kelsey H- Social Media Coordinator on Mar 15, 2024
We are elated that you enjoyed your visit with us! We value your support and we would love to care for you again.

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our breakfast server Christi in the Carrie restaurant. She was very cheerful and pleasant.
Stayed 1 night in Mar 2024
Response from Kelsey H- Social Media Coordinator on Mar 13, 2024
Thank you so much for your kind words about our restaurant staff! We appreciate your support.

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Kelsey H- Social Media Coordinator on Mar 12, 2024
We are thrilled that you enjoyed your experience with us, Oscar! Thank you for your review and support.

6/10 Okay

jesus

Traveled with family
Liked: Staff & service, property conditions & facilities
Buffet breakfast at Carrie’s was limited in selections. The carpet in our room had several stains. Our room was also very noisy. Not sure if repairs were being made in the room next to ours but the drilling and in general noise was bothersome!!
Stayed 2 nights in Mar 2024
Response from Kelsey H- Social Media Coordinator on Mar 4, 2024
Thank you for taking the time to share about your experience with us. We sincerely apologize for the issues you encountered during your stay and the inconvenience they caused for you. We appreciate your honest feedback and we will share your concerns with our team as we are always working to improve.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this hotel for its proximity to the Rail Runner Station.It was quiet and comfortable. The staff was very nice allowed me to check in a bit earlier than 4 pm, which enabled me to drop my bags and do some sightseeing before dark. Thank you!
Stayed 2 nights in Feb 2024
Response from Kelsey H- Social Media Coordinator on Feb 28, 2024
Thank you so much for this positive review, Lisa! We are ecstatic that you enjoyed your experience with us and we value your support!

10/10 Excellent

Sandra

Traveled with partner
Liked: Amenities, property conditions & facilities
Our stay was perfect.
Stayed 3 nights in Feb 2024
Response from Kelsey H- Social Media Coordinator on Feb 27, 2024
We are so happy that your stay with us was perfect, Sandra! Your support means the world to us and we hope to care for you again soon.

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to Railrunner and comfortable hotel.
Stayed 1 night in Feb 2024
Response from Kelsey H- Social Media Coordinator on Feb 27, 2024
We are thrilled that you enjoyed our location and comfort, Lisa! Thank you for your review and support.

10/10 Excellent

Tyler

Stayed 2 nights in Feb 2024
Response from Kelsey H- Social Media Coordinator on Feb 27, 2024
Thank you for your rating, Tyler! We value your support.

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Feb 2024
Response from Kelsey H- Social Media Coordinator on Feb 23, 2024
We appreciate your review and support! We would love to care for you again.

10/10 Excellent

jason

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only bad thing was elevators. Ten minute wait or longer. And when an elevator finally arrives, good luck getting in because it is probably packed
Stayed 1 night in Feb 2024
Response from Kelsey H- Social Media Coordinator on Feb 21, 2024
Thank you for your feedback, Jason. We apologize for the issues with the elevators, but we value your honesty and we will share your concern with our team. We hope you will give us another chance to care for you again in the future.

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Kelsey H- Social Media Coordinator on Feb 21, 2024
We are elated that your experience with us was five-star, Eric! Thank you for your rating and support.

6/10 Okay

Daniel

Stayed 2 nights in Feb 2024
Response from Kelsey H- Social Media Coordinator on Feb 21, 2024
We appreciate your honest rating, Daniel. We would love another shot to earn those last two stars from you.

10/10 Excellent

Tracy, El Paso

Stayed 1 night in Feb 2024
Response from Kelsey H- Social Media Coordinator on Mar 20, 2024
We appreciate your review and support, Tracy! We hope to care for you again soon.

10/10 Excellent

Tylan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Nice and clean, friendly staff. Good parking.
Stayed 1 night in Feb 2024
Response from Kelsey H- Social Media Coordinator on Feb 19, 2024
Thank you so much for your kind words! Your support is greatly appreciated!

6/10 Okay

Lynn

Liked: Cleanliness, property conditions & facilities
Convenient to Kiva. Restaurant employees unfriendly and not helpful.
Stayed 1 night in Feb 2024
Response from Kelsey H- Social Media Coordinator on Feb 19, 2024
Thank you for taking the time to leave us this review, Lynn. We are glad that you enjoyed our location, but we are sad to hear that your experience at our restaurant was not positive. We value your honest feedback and we will work with our team to improve. We hope you will give us another shot to impress you in the future.

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean. Walking distance to the show we were attending at the Kiva Theatre.
Stayed 1 night in Feb 2024
Response from Kelsey H- Social Media Coordinator on Feb 19, 2024
We are thrilled to hear that you enjoyed our location and clean property, Douglas! We cherish your kindness and support and we would love to care for you again.

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, excellent staff
Stayed 2 nights in Feb 2024
Response from Kelsey H- Social Media Coordinator on Feb 7, 2024
Thank you for your kind words, Tina! We value your support.

10/10 Excellent

Cindy

Stayed 2 nights in Feb 2024
Response from Kelsey H- Social Media Coordinator on Mar 20, 2024
Thank you for your positive rating, Cindy! We value your support.

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Kelsey H- Social Media Coordinator on Feb 3, 2024
We appreciate your positive rating, Sonia! We would love to care for you again in the future.

8/10 Good

Sharon

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Self parking garage is two blocks away. Wanted decaf herbal tea at 9pm and a room attendant brought it up, very nice! Cooked to order breakfast in the downstairs restaurant was convenient. Room had a musty smell that never went away.
Stayed 1 night in Jan 2024
Response from Kelsey H- Social Media Coordinator on Jan 29, 2024
We appreciate you taking the time to share about your experience with us, Sharon. We are delighted that you enjoyed your stay and we value your honest feedback on how we can improve. We hope you can return soon!

10/10 Excellent

Emanuel

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly front desk and valet parking staff.
Stayed 1 night in Jan 2024
Response from Kelsey H- Social Media Coordinator on Jan 29, 2024
Thank you for your kind words about our staff! We hope you can return for another enjoyable stay with us soon.

10/10 Excellent

Julie

Traveled with family
Liked: Amenities, property conditions & facilities
Excelkent
Stayed 1 night in Jan 2024
Response from Kelsey H- Social Media Coordinator on Jan 29, 2024
We are elated that you enjoyed your visit with us, Julie! Thank you for your support.

2/10 Terrible

Sarah

Stayed 1 night in Jan 2024
Response from Kelsey H- Social Media Coordinator on Jan 26, 2024
We are very sorry to hear that your experience with us was not the best, Sarah. We would love another opportunity to impress you in the future with our five-star care and accommodations.

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Kelsey H- Social Media Coordinator on Jan 24, 2024
Thank you so much for your review, Corey! Your support is greatly appreciated.

8/10 Good

Joe

Stayed 2 nights in Jan 2024
Response from Kelsey H- Social Media Coordinator on Feb 11, 2024
Thank you for your review, Joe! We hope you can return soon.

8/10 Good

Jose

Business traveler
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Jan 2024
Response from Kelsey H- Social Media Coordinator on Jan 18, 2024
We are delighted that you enjoyed your visit with us, Jose! Thank you so much for your support.

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clyde Hotel is lit
Great hotel, clean and comfortable and a short walk to the convention center. Breakfast was good but expensive
Stayed 2 nights in Jan 2024
Response from Kelsey H- Social Media Coordinator on Jan 18, 2024
Thank you for your kind words, Chris! We value your support.