Dear Frederick, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.I'd like to personally thank you for the WOW review and recommendation at the highest level of your recent stay with us! Your valuable feedback let us know how we're doing and truly does make a difference. I’m thrilled that you had such a wonderful experience.As you have mentioned, one of the reasons we stand out is our prime location: right in the heart of District 1, within walking distance to many tourist attractions and corporate offices. The complex where we are located also has many restaurants with different cuisine, cafes, bars and a supermarket.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Rajnesh, Thank you for taking the time to write about your recent experience. I was indeed disappointed knowing our repair work at the pool effected your stay. The repair work is indeed ongoing, with the pool being drained, and repair work being undertaken in back of house areas (guests are unable to see the work taking place). We have a strict timeline for the pool closure, to minimize the disruption but unfortunately this couldn’t be helped and I sincerely apologise for you not being aware prior to arrival. We endeavor to inform guests in advance, however due to these repairs being last minute we informed all guests on arrival and with letters in every guest room. I do appreciate you recognizing our wonderful team in the Executive Club Lounge, I will be sure to pass your kind words on to them – I know they’ll be thrilled.I do hope to welcome you back in the near future, and if so, please do let me know as I’d be delighted to meet you in person to apologise.Sincerely, Justin Malcolm General Manager

Dear Khanh, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our hotel.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Chee Kin, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our hotel.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Christopher, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.I'd like to personally thank you for the WOW review and recommendation at the highest level of your recent stay with us! I really appreciate your positive comment about our breakfast buffet. Our dedicated and skillful chef always put their best effort and passion into every dish they cook, in order to make every dining experience an unforgettable one. I’m thrilled that you had such a wonderful experience.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Dorothy, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our hotel.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Phuong, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our hotel.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Peggy, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.I'd like to personally thank you for the WOW review and recommendation at the highest level of your recent stay with us! Your valuable feedback let us know how we're doing and truly does make a difference. I’m thrilled that you had such a wonderful experience.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear KUNAL, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our hotel.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Susan,Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.I'd like to personally thank you for the WOW review and recommendation at the highest level of your recent stay with us! Your valuable feedback let us know how we're doing and truly does make a difference. I’m thrilled that you had such a wonderful experience.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Janine, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our hotel.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Hoang Trang, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our hotel.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Tuan, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our hotel.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear yuning, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our hotel.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin MalcolmGeneral Manager

Dear SONG TOH MARK, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.I'd like to personally thank you for the WOW review and recommendation at the highest level of your recent stay with us! Your valuable feedback let us know how we're doing and truly does make a difference. I’m thrilled that you had such a wonderful experience.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Ryan, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.I'd like to personally thank you for the WOW review and recommendation at the highest level of your recent stay with us! Your valuable feedback let us know how we're doing and truly does make a difference. I’m thrilled that you had such a wonderful experience.Thank you for joining us on the last Christmas Eve at Market 39. I really appreciate your positive comment about your wonderful experience. Our dedicated and skillful chef always put their best effort and passion into every dish they cook, in order to make every dining experience an unforgettable one.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Michael, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our hotel.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Walter, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.I'd like to personally thank you for the WOW review and recommendation at the highest level of your recent stay with us! Your valuable feedback let us know how we're doing and truly does make a difference. I’m thrilled that you had such a wonderful experience.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Jonathan, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.On behalf of the team, I am so sorry that you were not having good experience due to the miscommunication upon check-in. Our team appreciates your candid feedback that we will be sure to address. Comments such as yours allow us to take an honest look at our operations and make necessary improvements.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear SANDRA, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our hotel.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Diana, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.I'd like to personally thank you for the WOW review and recommendation at the highest level of your recent stay with us! Your valuable feedback let us know how we're doing and truly does make a difference. I’m thrilled that you had such a wonderful experience.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Theodore,Thank you for taking the time to share your feedback regarding your recent stay with us and bringing this issue to our attention. First and foremost, we would like to apologize for any inconvenience we may have caused you. As we strive to provide the highest level of service everyday; we truly regret to learn that we did not meet your expectation for the delivered service.Please kindly let us know the details of your incident for our internal investigation on the booking procedure and operation activities to find out reason and solution for the issue. Please allow our team to contact you via email and sort this out. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,Justin Malcolm General Manager

Dear Hsuante, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.On behalf of the team, I am so sorry that you were not having good experience with bathroom amenities. Our team appreciates your candid feedback that we will be sure to address. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Takako, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our hotel.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear David, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We love to hear such terrific guest feedback, we are so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and we will share your kind words to the Concierge team.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city.Sincerely,Justin Malcolm General Manager

Dear Gary, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our hotel.As you have mentioned, one of the reasons we stand out is our prime location: right in the heart of District 1, within walking distance to many tourist attractions and corporate offices. The complex where we are located also has many restaurants with different cuisine, cafes, bars and a supermarket.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Que, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.I'd like to personally thank you for the WOW review and recommendation at the highest level of your recent stay with us! Your valuable feedback let us know how we're doing and truly does make a difference. I’m thrilled that you had such a wonderful experience.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Thi M, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our hotel.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Yat Ming, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to them.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Jerome, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our hotel.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Christina, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our hotel.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Hiu Faim Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.I'd like to personally thank you for the WOW review and recommendation at the highest level of your recent stay with us! Your valuable feedback let us know how we're doing and truly does make a difference. I’m thrilled that you had such a wonderful experience.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Magnolia, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.On behalf of the team, I am so sorry that you were not having good experience with our breakfast buffet selection. Our team appreciates your candid feedback that we will be sure to address. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Hui Jun, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our hotel.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Margaret, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our hotel.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear KAI SAN, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our hotel.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Vicki, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to them.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Valued Guest, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our hotel.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Robert, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to them.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Naveen, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our hotel.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Dr. David, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to them.As you have mentioned, one of the reasons we stand out is our prime location: right in the heart of District 1, within walking distance to many tourist attractions and corporate offices. The complex where we are located also has many restaurants with different cuisine, cafes, bars and a supermarket.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Jacqueline, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our hotel.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear WING SHUI, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our hotel.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Hong Phuong, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our hotel.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Sarah, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.I'd like to personally thank you for the WOW review and recommendation at the highest level of your recent stay with us! Your valuable feedback let us know how we're doing and truly does make a difference. I’m thrilled that you had such a wonderful experience.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear IN SOO, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our hotel.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Philip, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our hotel.On behalf of the team, I am so sorry that you were not having good experience. Our team appreciates your candid feedback that we will be sure to address. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Kim Ann, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.I'd like to personally thank you for the WOW review and recommendation at the highest level of your recent stay with us! Your valuable feedback let us know how we're doing and truly does make a difference. I’m thrilled that you had such a wonderful experience.As you have mentioned, one of the reasons we stand out is our prime location: right in the heart of District 1, within walking distance to many tourist attractions and corporate offices. The complex where we are located also has many restaurants with different cuisine, cafes, bars and a supermarket.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Xuan, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.As we strive to provide the highest level of service everyday; we truly regret to learn that we did not meet your expectation for the delivered service. Our team appreciates your candid feedback that we will be sure to address and we are constantly working to make improvements on the quality wherever possible.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager

Dear Li Li, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We are truly glad to hear that you had a most pleasant experience, and enjoyed a comfortable stay from check in to check out. Our colleagues are working hard every day to consistently provide first class services along with the finest facilities of our hotel.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely,Justin Malcolm General Manager