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Reviews of Hotel Jazz Apartments

3.5 out of 5
Hotel Jazz Apartments
Calle 87, 15-35, Bogotá, Distrito Capital

Reviews

9.0

Wonderful

Rating 10 - Excellent. 150 out of 224 reviews" "
Rating 8 - Good. 46 out of 224 reviews" "
Rating 6 - Okay. 16 out of 224 reviews" "
Rating 4 - Poor. 7 out of 224 reviews" "
Rating 2 - Terrible. 5 out of 224 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Diego

Stayed 2 nights in Mar 2024

6/10 Okay

Per

Liked: Cleanliness, staff & service
Nice location. However, breakfast is terrible. Fruit runs out at 7:30 am and not replaced. Ham and cheese the same. Toaster not working. Felt like no manager in chargenof the hotel.
Stayed 4 nights in Feb 2024

8/10 Good

Sammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno, el área es un poco peligrosa y el personal no nos advirtió de nada
Stayed 3 nights in Dec 2023

10/10 Excellent

Brad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Gustavo, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and always willing to help. The location is ideal. The breakfast was awesome. My new home away from home.
Stayed 3 nights in Nov 2023

10/10 Excellent

Ana, rialto

Stayed 4 nights in Nov 2023

10/10 Excellent

MARCEL

Liked: Cleanliness, staff & service, property conditions & facilities
Friendliest hotel staff ever. Superb breakfast
Stayed 5 nights in Nov 2023

10/10 Excellent

Tammy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't ask for better service
From the team who welcomed me, to the end of my stay, I was greeted with friendly and efficient service and a very comfortable room. The last time I stayed, I left my flat iron (hair), and when I asked, the staff produced it a month later! I can't say enough about what a good team they have at Jazz Apartments.
Stayed 2 nights in Oct 2023

4/10 Poor

Devon

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great Staff but....
Having stayed in a few other hotels in Bogota with varying reviews, I chose Jazz this time. The staff were great, and the room was clean. That's about where the positive review ends. Upon arrival, I come to find that the 'restaurant', 'bar' are actually more of a small nook. Not exactly seperate entities. The menu, although good, was very limited, and one would run out of choices by day 2. The room, which was advertised with a view, looked our onto multiple rooftops. There was no ac/heat, and thecroom became stuffy quite quickly. But the noise. Oh boy, the noise! I could hear multiple dogs, lovers, horns, birds, other buildings ac units...... I ended up cancelling my stay, and went somewhere else.
Stayed 10 nights in Oct 2023

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
I had another great stay at Hotel Jazz. The staff was accommodating and welcoming from the time of my checkin. Camillo & Jorge were great! Hope to see the guys during my next visit!
Stayed 3 nights in Oct 2023

10/10 Excellent

Alex A, Fort Lauderdale

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and property across from a nice park. Walk to Andino or Park 93 easy.
Stayed 6 nights in Oct 2023
Response from Andres Medina G / Gerente General on Oct 27, 2023
Mr. Frost, Thank you very much for choosing us as your hotel in Bogota, we are glad that you enjoyed the location of the hotel, close to the most exclusive and most interesting places in the city.We hope to have the pleasure of receiving you in the next opportunity.

10/10 Excellent

Noga

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Friendly and helpful staff, clean and spacious rooms, comfortable bed. Very well-located (near Parque de la 93 and la Zona T). Very nice breakfasts (included in price). Great experience overall.
Stayed 5 nights in Sep 2023
Response from Andres Medina G / Gerente General on Oct 27, 2023
Mr. Noga, thank you very much for choosing us as your hotel in Bogota, we are glad that you enjoyed the services offered. Always welcome.Successes.

10/10 Excellent

Erino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for shopping & dining, but far away enough from the super busy touristy area. Facing to a nice park at where locals do morning yogas, workout, etc. Staff was very friendly & professional. We highly recombine this hotel. We will stay there again when we are back to Bogotá!
Stayed 3 nights in Aug 2023

8/10 Good

Ja

Business traveler
Liked: Cleanliness, staff & service, room comfort
Some good some bad
Generally was good. Staff was great. The drain in the shower wouldn't drain which I advised them of which they didn't fix. Also they said water would be off 3-6pm: no problem, I worked around it but water was off the entire night which did not allow me to flush the toilet or take a shower AND they did not notify me that this would be the case. Poor communication.
Stayed 2 nights in Aug 2023

10/10 Excellent

Tucker

Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying here. Very friendly staff and clean accommodations.
Stayed 4 nights in Jun 2023

10/10 Excellent

Alejandro

Liked: Cleanliness
Everything was great
Stayed 5 nights in Aug 2023

10/10 Excellent

Barak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and quiet (it was facing away from the park). I thought the staff was nice and helpful. The location is convenient, with a supermarket and shopping malls within walking distance.
Stayed 5 nights in Aug 2023

10/10 Excellent

Mauricio

Stayed 4 nights in Aug 2023

10/10 Excellent

Emory

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice place
I am a critical traveler, but the Jazz Hotel gets an A+. A super nice room layout with refrigerator, desk and sink. A wonderful balcony overlooking a park. The location was great, I walked everywhere.
Stayed 2 nights in Jul 2023

10/10 Excellent

maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La ubicación del hotel es perfecta, céntrico, fácil acceso a restaurantes, al parque, a los centros comerciales. El hotel es muy bonito y cómodo y su personal es de primera, atentos y educados
Stayed 1 night in Jul 2023

10/10 Excellent

Webster

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk, kitchen, and all the employees were very helpful, prompt, and accommodating. Highly recommend
Stayed 2 nights in Jul 2023

10/10 Excellent

RICHARD

Traveled with family and small children, Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
El mejor sitio para hospedarse en Bogotá!
Stayed 1 night in Jul 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay here was fantastic! The staff was so kind and helpful. Our rooms (we stayed twice) were comfortable and overlooked Virrey Park. We enjoyed being able to people and dog watch each morning. Breakfast was excellent with enough variety that everyone in the family had something they liked. The lunch and dinner menu had good options to suit the whole family as well. The hotel is also within a very short walking distance of a supermarket and many restaurants, coffee shops and boutiques. The neighborhood always felt very safe, even at night.

10/10 Excellent

maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is perfect. Service perfect. So polite and helpful people
Stayed 1 night in Jul 2023

4/10 Poor

Max

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Remodelling without warning is not cool
This is usually a great place to stay. Unfortunately, during this stay, they were remodelling causing loud hammering noises all day (sometimes starting before 8AM), heavy paint smell for 3 days, lots of dust in the hallway, and even water cuts without warning when one is ready to jump into the shower. Apart from that, large comfortable rooms, very good service and safe area around with lots of dining and shopping options
Stayed 6 nights in Jun 2023

8/10 Good

reina

Liked: Cleanliness, staff & service
The waterline was being fixed and there were times the pressure wasn’t right and we had no water for about 2 hours. Just bad timing but staff was great.
Stayed 3 nights in Jun 2023

8/10 Good

Manuel, Panama

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Mehmet, Boynton Beach

Stayed 1 night in May 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great little hotel right in front of a beautiful park. The area is safe and close to restaurants, shopping and nightlife. What truly shines are the staff running the place. They were so kind and helpful in every aspect. A very good breakfast was served with great food and again excellent service. Highly recommend!
Stayed 3 nights in May 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything!
Stayed 4 nights in May 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Room was great, staff was friendly and accommodating. The food was fantastic
Stayed 5 nights in May 2023

10/10 Excellent

Carmen, St Catharines

Liked: Cleanliness, staff & service, property conditions & facilities
I really like this hotel, clean, comfortable, great location and the most amazing family feeling I ever felt. Just come to meet them. Beautiful warm and caring staff.
Stayed 1 night in May 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

10/10 Excellent

Marisel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is our second visit and we thoroughly enjoyed it. Excellent staff.
Stayed 12 nights in Mar 2023

10/10 Excellent

Pearl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2023

10/10 Excellent

Pearl

Stayed 3 nights in Mar 2023

10/10 Excellent

SK

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Perfect set up, service and location:)
Stayed 3 nights in Mar 2023

10/10 Excellent

ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right across from the park, which always has police very safe. Lots of nearby shops and dinning. Friendly and helpful staff to a non Spanish speaking guest. My only disappointment was their interface with Travelocity doesn’t work fully so my room didn’t have the balcony I wanted. But the f I come back to Bogota this will definitely be where I stay. Can’t beat the price and location.
Stayed 1 night in Mar 2023

10/10 Excellent

Lynnette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2023

10/10 Excellent

Steven, Dover

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice, smaller hotel that is still full service. The location overlooking Virrey Park is awesome. Always a lot going on. This location is about half way between Zona T and Parke 93, the most outstanding nightlife areas in Bogota. Both are within moderate walking distance from the hotel. The rooms are large and have full kitchens.
Stayed 20 nights in Feb 2023

8/10 Good

Melissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023

10/10 Excellent

Ho

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small, but nice hotel with excellent breakfast and clean rooms. Nice location to walk to Zona T area.
Stayed 2 nights in Feb 2023

10/10 Excellent

steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Very helpful, friendly and professional staff. The food served in the hotel is excellent and good value. Cannot fault the experience and if we return then Jazz Apartments is where we will stay. Great location and spacious and well appointed room
Stayed 2 nights in Jan 2023

8/10 Good

Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option for short stays, very centric. The staff is very attentive.
Stayed 1 night in Jan 2023

10/10 Excellent

Lucio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Great stay, impeccable staff especially the wonderful Jose. Clean, good position, we'll be back.
Stayed 3 nights in Jan 2023
Response from Camilo Hurtado on Jan 6, 2023
Dear Lucio, we hope you have an excellent day. We thank you very much for your comment, for us it is important that our guests have a pleasant experience. Jose specializes in making sure that our service reaches our guests and that they can relax in our hotel.We look forward to welcoming you again in our hotel to offer you our best attention.

10/10 Excellent

Luzaida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrico, area segura, muy amables, habitaciones comodas y excelente servicio.
Stayed 4 nights in Dec 2022
Response from Camilo Hurtado on Jan 5, 2023
Estimada Luzaida. ¡Gracias por tu comentario! Para nosotros fue un placer que se hospedaran en nuestro hotel. Nos encanta saber que hayan tenido una experiencia muy amena. ¡Los estaremos esperando de vuelta!

10/10 Excellent

Ana-Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was perfect, highly recommended
Response from Camilo Hurtado on Jan 5, 2023
Dear Amparo, we hope you have a great day, thank you for your comment! It was a pleasure for us to have you stay at our hotel. We are delighted to hear that you had a very pleasant experience, we will be waiting for you to come back!

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2022

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, close to the 85. Helpful staff.
Response from Camilo Hurtado on Jan 5, 2023
Hi, Daniel, we are happy that your stay in our hotel and city was amazing. We will always be waiting for you with open arms, come back soon!

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities
I ranked Hotel Jazz Apartments off of there customer service and up keep of the property. From the time I checked in to my check out zi was very impressed with everything. Not speaking Spanish fluently the staff worked with me to understand the culture. I will always stay at this location every time I visit Bogota. Thank you again staff for such a wonderful experience. Terry
Stayed 9 nights in Sep 2022