Street view

Reviews of K+K Hotel George Kensington

4 out of 5
K+K Hotel George Kensington
1-15 Templeton Place, London, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 609 out of 1001 reviews" "
Rating 8 - Good. 272 out of 1001 reviews" "
Rating 6 - Okay. 79 out of 1001 reviews" "
Rating 4 - Poor. 22 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Nancy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was not as pictured on website as it had a very wide post blocking the garden window view. This post was not in any pictures of the room; it made the room very dark and you couldn’t see out the window from the bed area. The bathroom was the size of a closet.

8/10 Good

Becky

Stayed 1 night in Dec 2023

8/10 Good

Corinne, singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little hotel with kind staff. It was being prepared for renovations while we were here which created some commotion with the lifts and traffic in the lobby. The room was comfortable and gym was good. We cut our stay short to stay closer to the sights and the staff was incredibly gracious about the change. Thank you for having us!
Stayed 3 nights in Jan 2024

6/10 Okay

Simon

Stayed 2 nights in Jan 2024

10/10 Excellent

Thamer

Stayed 2 nights in Dec 2023

8/10 Good

RICHARD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like: transportation is very convenience. Hotel's environment is comfortable. Unlike: Room size is small
Stayed 3 nights in Dec 2023

8/10 Good

David, Orange Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Convenient. Clean. Close by restaurants. Close to Earl Court Station. Staff was very friendly and helpful.
Stayed 4 nights in Dec 2023
Response from kristina on Dec 28, 2023
Dear David, Thank you for your kind review!We are glad to hear you enjoyed your stay with us!Kind Regards,Kristina Reception

6/10 Okay

Debbie

Liked: Cleanliness
Disliked: Amenities
It said restaurant no longer there. I dont drink so what good is wine?? No offer to upgrade room. The buffet breakfast was nice but ended early
Stayed 6 nights in Dec 2023

2/10 Terrible

Conny

Stayed 6 nights in Dec 2023

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is ideal for touring around
Stayed 4 nights in Dec 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very polite staff will repeat experience
Stayed 2 nights in Dec 2023
Response from Kristina on Dec 24, 2023
Dear John, Thank you for your kind review!We are glad to hear that you enjoyed your stay with us!We hope to welcome you back in the future!Kind Regards,Kristina

8/10 Good

Edgar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room itself was a challenge. The windows were very high and above eye level and required a great deal of strength and a tool to open and close. But we needed the windows because the room would be unbearably warm without it. Otherwise everything was very good. I heard that other floors were better but our room felt very confined with nothing to look at but four walls and the high set windows were quite difficult to operate
Stayed 4 nights in Nov 2023

10/10 Excellent

Laurel

Stayed 1 night in Dec 2023
Response from Kristina on Dec 24, 2023
Dear Laurel, We are glad to hear you enjoyed your stay with us!We hope to welcome you back in the future!Kind Regards,Kristina

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2023
Response from Kristina on Dec 20, 2023
Dear Paul, Thank you for your review!We are glad to hear that you enjoyed your stay!Kind Regards,Kristina Reception

8/10 Good

Mark

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proximity to a tube station that has lift access (to help with luggage) & on a convenient line to airport, Eurostar & central lines. Proximity to several grocery stores. Felt clean & safe. Didn’t like that could easily hear noise from next room & central heating hard to adjust.
Stayed 6 nights in Nov 2023
Response from The George on Dec 20, 2023
Dear Mark, Thank you for your lovely review, your comments are gladly acknowledged and we hope to welcome you back soon.Kind regards

4/10 Poor

Habib, Danville

Business traveler
Breakfast was supposed to be included but they said no rooms were not clean
Stayed 4 nights in Dec 2023
Response from The George on Dec 19, 2023
Dear Habib,Thank you for your feedback, we apologize for the issued encountered during your stay, however, your reservation was booked without breakfast.We will pass on the comments to the relevant departments so it can help us improve in the future.Kind regards,

10/10 Excellent

Joel, Bellevue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hace 7 años estaba en mejores condiciones.
Stayed 1 night in Dec 2023
Response from Kristina on Dec 19, 2023
Dear Joel, Thank you for your honest feedback. We hope to welcome you back in the future for a better stay!Kind Regards,Kristina Reception

10/10 Excellent

Pui Yee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Shermin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Kristina on Dec 19, 2023
Dear Shermin, Thank you for your review!We are glad to hear you enjoyed your stay with us!Kind Regards,Kristina Reception

6/10 Okay

Lauren

Stayed 4 nights in Dec 2023
Response from Kristina on Dec 19, 2023
Dear Lauren,Thank you for your review!We are glad to hear you enjoyed your stay!Kind Regards, Kristina Reception

8/10 Good

Zahra

Business traveler
Stayed 2 nights in Dec 2023
Response from Kristina on Dec 19, 2023
Dear Zahra, Thank you for your review!We are so glad to hear you enjoyed your stay with us!Kind Regards,Kristina Reception

8/10 Good

Bradley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic, hotel was nice with a nice breakfast, very close to tube so easy to get anywhere. Something wrong with temperature controls as we had to have both windows open when it was 0 degrees outside. Also temp of shower water fluctuated drastically.
Stayed 2 nights in Dec 2023
Response from Jakub on Dec 19, 2023
Thank you for taking the time to share your feedback with us. We appreciate your valuable input, and we are glad to hear that you had an overall positive experience during your stay at our hotel.

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet area, breakfast selection was good, close to Earls Court tube station, we would stay here again.
Stayed 7 nights in Nov 2023
Response from Kristina on Dec 19, 2023
Dear Chris, Thank you for your lovely review!We are glad to hear you enjoyed your stay with us!We look forward to welcoming you back in the future!Kind Regards, Kristina Reception

8/10 Good

Shirley

Liked: Cleanliness, staff & service, amenities
Great location with access to Heathrow. Lift was helpful. Only complaint is the dated carpeting.
Stayed 4 nights in Nov 2023
Response from Jakub on Dec 19, 2023
We extend our sincere gratitude for taking the time to share your thoughts with us. Your feedback is invaluable to our continuous efforts in providing exceptional experiences for our guests. We're delighted to learn that your stay at our hotel was an overall positive one.

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very cozy and located in a quiet, safe neighborhood just a short walk from Earl’s Court station (which made traveling very easy). The room itself was small but very clean and the breakfast was delicious.
Stayed 3 nights in Nov 2023
Response from Kristina on Dec 19, 2023
Dear Rachel, Thank you for your kind and honest review!We are glad to hear you enjoyed your stay with us. Kind Regards,Kristina Reception

10/10 Excellent

Nigel, Hermosa beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Krisitna on Dec 24, 2023
Dear Nigel, Thank you for your review!We are glad to hear that you enjoyed your stay with us!Kind Regards,Kristina

4/10 Poor

Hilary

Stayed 3 nights in Nov 2023
Response from Jakub on Dec 19, 2023
We want to express our heartfelt thanks for sharing your thoughts with us. Your feedback is a vital part of our ongoing commitment to delivering outstanding experiences for our guests. It brings us great joy to hear that your stay at our hotel left you with an overall positive impression.

8/10 Good

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and the room was clean and modern. For me, the bed was too soft and the dim lighting in the bathroom was not to my liking. The hotel location is excellent being so close to the tube station, and it felt safe walking in the area. There are some good restaurants a short walk away like Zizzi.
Stayed 3 nights in Nov 2023
Response from Timeea on Nov 30, 2023
Dear Guest, Thank you for your kind review! We are glad to hear you enjoyed your stay and hope to welcome you back in the future!Kind Regards,KK George Team

8/10 Good

CHRISTINE

Traveled with family
Liked: Cleanliness, staff & service
Overall was a good stay. Bed was lumpy, towels were frayed. Room was stuffy and wished we had regular window to see outside vs. windows that I couldn’t open without having to stand on the chair. Room was small and tight. Bathroom even tighter. Breakfast was ok.
Stayed 5 nights in Nov 2023
Response from Timeea on Nov 29, 2023
Dear Guest, Thank you for your kind review! We are glad to hear you enjoyed your stay and hope to welcome you back in the future!Kind Regards,KK George Team

10/10 Excellent

Luis

Stayed 1 night in Nov 2023
Response from Kristina on Dec 19, 2023
Dear Luis,Thank you for your lovely review!We are glad to hear you enjoyed your stay with us. Kind Regards,Kristina Reception

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Nov 2023
Response from Timeea on Nov 29, 2023
Dear Guest, Thank you for your kind review! We are glad to hear you enjoyed your stay and hope to welcome you back in the future!Kind Regards,KK George Team

10/10 Excellent

Patricia M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Great location, close to the tube and plenty of restaurants to explore in the area.
Stayed 3 nights in Nov 2023
Response from Timeea on Nov 24, 2023
Dear Guest, Thank you very much for your great review. We are glad you enjoyed your stay and we hope to see you next time! Kind Regards, KK George team.

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and location
Location was good for all the places we wanted to see. Transportation very easy.
Stayed 3 nights in Nov 2023
Response from Timeea on Nov 23, 2023
Dear Guest, Thank you for your kind review! We are glad to hear you enjoyed your stay and hope to welcome you back in the future!Kind Regards,KK George Team

10/10 Excellent

WING YU

Stayed 7 nights in Nov 2023
Response from Kristina on Dec 19, 2023
Dear Wing Yu, Thank you for your lovely review!We are glad to hear you enjoyed your stay with us!Kind Regards,Kristina Reception

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like the convenience to tube station and that it has good food and tourist options within 15 min by subway or on foot.
Stayed 3 nights in Nov 2023
Response from Timeea on Nov 23, 2023
Dear Guest, Thank you very much for your great review. We are glad you enjoyed your stay and we hope to see you next time! Kind Regards, KK George team.

8/10 Good

WING YU

Stayed 7 nights in Nov 2023
Response from Kristina on Dec 19, 2023
Dear Wing Yu, Thank you for your kind review!We are glad to hear you have enjoyed your stay with us!We hope to welcome you back in the future!Kind Regards,Kristina

6/10 Okay

Rob

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beautiful plants and fresh flowers in facility. Great breakfast options. Bathroom lights VERY dim; bedroom lights not bright either. Not helpful to shave or do make up. Bar area out of Pino Noir, and thin French fries. Thermostat did not work well, neither for hot or cool. They were helpful in arranging for early taxi
Stayed 2 nights in Nov 2023
Response from Timeea on Nov 21, 2023
Dear Guest, Thank you for your kind review! We are glad to hear you enjoyed your stay and hope to welcome you back in the future!Kind Regards,KK George Team

2/10 Terrible

Steven

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Timeea on Nov 18, 2023
Dear Steven, Thank you for taking the time to leave a review. We are very sorry that your stay did not meet your expectations and we will take it into consideration since we are always trying to improve ourselves. We hope to see you back in the near future for an improved experience! Kind regards,KK George Team

10/10 Excellent

Zeyad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and the staff are very friendly
Stayed 1 night in Nov 2023
Response from Timeea on Nov 17, 2023
Dear Guest, Thank you for your kind review! We are glad to hear you enjoyed your stay and hope to welcome you back in the future!Kind Regards,KK George Team

10/10 Excellent

Claire

Stayed 1 night in Nov 2023
Response from The George on Nov 13, 2023
Dear Claire, Thank you for your kind review! We are glad to hear you enjoyed your stay and hope to welcome you back in the future!Kind Regards,KK George Team

8/10 Good

David

Traveled with family and small children, Traveled with family
Thanks
Stayed 5 nights in Nov 2023
Response from Timeea on Nov 12, 2023
Dear Guest, Thank you for your kind review! We are glad to hear you enjoyed your stay and hope to welcome you back in the future!Kind Regards,KK George Team

6/10 Okay

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 4 nights in Nov 2023
Response from Timeea on Nov 29, 2023
Dear Guest, Thank you for your kind review! We are glad to hear you enjoyed your stay and hope to welcome you back in the future!Kind Regards,KK George Team

10/10 Excellent

Kristine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place. Cute hotel. Quiet and clean. Everyone was friendly. Definitely recommend.
Stayed 1 night in Nov 2023
Response from Timeea on Nov 8, 2023
Dear Guest, Thank you for your kind review! We are glad to hear you enjoyed your stay and hope to welcome you back in the future!Kind Regards,KK George Team

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic place to stay…so close to Earls Court station.
Stayed 2 nights in Nov 2023
Response from Timeea on Nov 8, 2023
Dear Guest, Thank you for your kind review! We are glad to hear you enjoyed your stay and hope to welcome you back in the future!Kind Regards,KK George Team

10/10 Excellent

Kristine

Stayed 3 nights in Nov 2023
Response from Timeea on Nov 8, 2023
Dear Guest, Thank you for your kind review! We are glad to hear you enjoyed your stay and hope to welcome you back in the future!Kind Regards,KK George Team

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Timeea on Nov 8, 2023
Dear Guest, Thank you for your kind review! We are glad to hear you enjoyed your stay and hope to welcome you back in the future!Kind Regards,KK George Team

8/10 Good

Susanna

Stayed 3 nights in Oct 2023
Response from Timeea on Nov 1, 2023
Dear Guest, Thank you for your kind review! We are glad to hear you enjoyed your stay and hope to welcome you back in the future!Kind Regards,KK George Team

10/10 Excellent

James, Boston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very much like this property. Stayed here for five nights with my wife and son. Excellent convenient location two minutes to Subway. Good restaurants and pubs close by. Problem with heat when I arrived. They comped me the night, which I appreciated. The condition of the hotel was very good and the bed was very comfortable. Bathroom a little small but adequate. Will definitely stay here again.
Stayed 6 nights in Oct 2023
Response from Larissa on Oct 30, 2023
Thank you for your positive review of the property. We're glad to hear that you enjoyed your stay with your family and found the location convenient, with nearby restaurants and pubs. We apologize for the issue with the heat upon your arrival, but we're pleased to know that the hotel compensated you for the inconvenience. It's great to hear that you found the condition of the hotel to be very good and the bed comfortable. We appreciate your feedback and look forward to welcoming you back for another stay in the future.

10/10 Excellent

Safak

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect
We loved everything about this hotel. I can’t even think of a single area that needs any improvement, it was just perfect. The location is wonderful, close to the subway station, nice and quiet. The hotel’s condition and aesthetics are impeccable, breakfast is tasty and the staff is super nice. We’ll definitely stay there again.
Stayed 2 nights in Oct 2023
Response from Larissa on Oct 30, 2023
Thank you for your glowing review of the hotel. We're thrilled to hear that you loved everything about your stay and couldn't think of any areas that needed improvement. It's great to know that you found the location wonderful, with its proximity to the subway station and the peaceful atmosphere. We're glad you appreciated the impeccable condition and aesthetics of the hotel, as well as the tasty breakfast options. Our staff will be delighted to hear that you found them super nice. We look forward to welcoming you back for another perfect stay in the future.

6/10 Okay

Carey

Stayed 3 nights in Oct 2023
Response from Timeea on Oct 29, 2023
Dear Guest, Thank you for your kind review! We are glad to hear you enjoyed your stay and hope to welcome you back in the future!Kind Regards,KK George Team