Suite, 1 King Bed | Iron/ironing board, rollaway beds, free WiFi

Reviews of Motel Capri & Suites

2 out of 5
Motel Capri & Suites
658, rue Notre-Dame, Repentigny, QC

Reviews

6.6
Rating 10 - Excellent. 61 out of 341 reviews" "
Rating 8 - Good. 107 out of 341 reviews" "
Rating 6 - Okay. 77 out of 341 reviews" "
Rating 4 - Poor. 49 out of 341 reviews" "
Rating 2 - Terrible. 47 out of 341 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Noémie

Stayed 1 night in Dec 2023

6/10 Okay

Asgrim

Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveler

Stayed 1 night in Nov 2023

10/10 Excellent

Nima

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 9 nights in Sep 2023
Response from Chin on Oct 13, 2023
Merci d'avoir chez MOTELCAPRI! avec plaisir vous service.

8/10 Good

Kim

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff woman was rude because we "overstayed" when i have proof it said 11:30 when i told her i wasnt informed of it being 11 the check out she rudely gave attitude said its on the paper you signed to which the woman of check in said its just to confirm the information given which was a deposit on the room & the fact i didnt have a car. The bathroom gets blocked with nothing in it. And we were constantly woken up by people banging the exit door (our room was next to it) But the room is cute and its next to a dep which is very convenient
Stayed 1 night in Oct 2023
Response from CHIN on Oct 13, 2023
Dear guest, thank you for your criticism, we will remind our employees to treat guests politely。

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

2/10 Terrible

Saqib

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible night stay. To much dirty ,smoke smells and horror insect in rooms.

2/10 Terrible

Abdelmounaim

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Michel

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is clearly a motel where one would expect to use when needing a place for a couple of hours if you know what i mean. the grounds of the property are not maintained and it's clear they have not cut the grass for a few months. It's a run down property and for the price you would be better off going somewhere else. While there, i was always afraid of seeing bed bug and the likes. I would never stay there again and wish i knew before hand what the place was.
Stayed 2 nights in Sep 2023

2/10 Terrible

Serge

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Ya bin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Awesome and great stuff. Good price and very good quite environment
Stayed 5 nights in Aug 2023

8/10 Good

Narinder

Service is good
Stayed 1 night in Aug 2023

6/10 Okay

gouin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Divyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2023
Response from CHIN on Aug 9, 2023
Merci pour vos encouragements, je vais travailler plus dur pour améliorer mon service.

8/10 Good

Mae, Tiny

Stayed 1 night in Aug 2023

2/10 Terrible

Tony

Stayed 1 night in Jul 2023

6/10 Okay

VERA

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from CHIN on Aug 5, 2023
Merci d'avoir choisi Motelcapri!

6/10 Okay

Chelsea

Traveled with partner, Traveled with family
Disliked: Property conditions & facilities
Property was quite which was nice and beda were really comfy! It is not on the water like the photos appear. You have to walk through what feels like is peoples yards to get to the water. A few little things in the room could of been fixed... loose door hinges, burnt out light bulb etc. But for the price it wasnt terrible.
Stayed 2 nights in Jul 2023

8/10 Good

Roger

Traveled with family
Liked: Staff & service
Had all the necessities, wifi, tub, shower, microwave, fridge. Everything for a decent stay. Not at all up to date, relatively clean, grounds were unkept, but that didn't affect our stay. Decent price for what you get.
Stayed 1 night in Jul 2023
Response from CHIN on Jul 8, 2023
Merci d'avoir choisi Motelcapri et Merci de votre commentair.

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
qualité/bon prix
tres beau sejour
Stayed 1 night in Jun 2023
Response from CHIN on Jul 8, 2023
Merci d'avoir aimé Motelcapri.avec plaisir vous service prochaine fois.

6/10 Okay

michel

Disliked: Property conditions & facilities
This property needs a lot of maintenance inside and outside
Stayed 1 night in May 2023

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small hotel. Very clean rooms and comfy bed -great housekeeping, kind and friendly Reception. Stayed late for us, as we arrived late in the night. Hall carpets could use some updating, but loved our stay. Will return for sure and we recommend. Reasonable rates and exceptionally clean comfy rooms.
Stayed 4 nights in Apr 2023
Response from CHIN on May 4, 2023
Merci d'avoir choisir Motelcapri. avec plaisir vous service prochaine fois.

6/10 Okay

Bi Tiessé Théophile

Business traveler
Liked: Amenities
Disliked: Cleanliness
People smoke Marijuana in the building.
Stayed 1 night in Jan 2023

2/10 Terrible

Pietro

Smells drug
Stayed 1 night in Dec 2022

10/10 Excellent

Lorvelie

Stayed 2 nights in Nov 2022

2/10 Terrible

Jacqueline

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was the worst we have ever stated at. We asked for ground floor but still had stairs to climb. my mother has mobility issues and had to climb stairs with her cane and a rug that was loose on the stairs. There was no security entrance, no interior latch on our door, part of the curtain rod was hanging and the lamp shade was falling apart. I think we should get a refund!!! I have pictures to back up my concerns!!
Stayed 1 night in Nov 2022

4/10 Poor

Malgorzata

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Old and run down
Stayed 1 night in Oct 2022

2/10 Terrible

Jacques

Disliked: Cleanliness, amenities, property conditions & facilities
Stay away from there. Dirty, smelly and poorly kept.
Stayed 3 nights in Sep 2022

10/10 Excellent

Jonathan, Lachine

Stayed 1 night in Oct 2022

8/10 Good

Adam

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Simple comfy room, clean and comfortable. Double bed room was a good size. Had a fridge, microwave and television which were convenient to have. Chairs in room show significant wear and need to be replaced. Container to put ice in was dirty and had a funky smell, should be sterilized after each room rental. Great location for my purposes as the venue I was attending was within 5 minutes drive.
Stayed 1 night in Sep 2022

4/10 Poor

Mourad

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Good location Reception should be open for longer time Access stairs to rooms should be clean and safe Heater/AC unit should be less noisy
Stayed 5 nights in Jul 2022

6/10 Okay

Peter, Wilton

Traveled with partner
Disliked: Staff & service, amenities
Third rate facility, 1 star at best. Listed amenities not available. Panhandler in (dark) parking lot. Poor internet in room.
Stayed 2 nights in Sep 2022

2/10 Terrible

Carmen

Stayed 1 night in Sep 2022

6/10 Okay

Mohammad Idjaz

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was dirty, unable to open balcony door Staircase dirty, smell bad Main door entrance was not securely locked
Stayed 1 night in Sep 2022

8/10 Good

Veerendra

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room is good
Stayed 1 night in Sep 2022

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, room comfort
Average
Stayed 1 night in Sep 2022

8/10 Good

Ulla

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Ok not fabulous
Stayed 1 night in Aug 2022

8/10 Good

Prashant

Traveled with family
Liked: Staff & service
Stayed 1 night in Aug 2022

4/10 Poor

Jems

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This property is not well maintained.
Stayed 1 night in Aug 2022

8/10 Good

Jaime

Stayed 1 night in Aug 2022

2/10 Terrible

Eric, Havelock

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Paint/wallpaper bubbling. Couch literally broken in half
Stayed 1 night in Jul 2022

2/10 Terrible

Brian, Brunswick

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
STAY AWAY FROM THIS PLACE!! Walked in and it immediately smelled like cigarettes and urine, stairs to the second floor were broken. The air conditioner in the room didn't work, hole in the wall, stains on the walls and baseboard, bathroom fan was hanging from the ceiling, hair and who knows what on the bathroom floor and room carpet. Went to check out and get a refund, the guy was extremely rude, started yelling at us about sitting on the bed and using a towel to wash our hands after we used the bathroom before we started seeing every nasty thing. Everything about this place is foul!
Stayed 4 nights in Jun 2022

2/10 Terrible

Eunice

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
It was affordable compared to other properties. Price paid for weekend of grand prix was ridiculous. Definitely would not return to the hotel.
Stayed 3 nights in Jun 2022

6/10 Okay

Shivani

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
IT WAS DISAPPOINTING
Stayed 1 night in Jun 2022

4/10 Poor

Ali

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Place not clean enough
Stayed 1 night in Jun 2022

8/10 Good

Claude

Liked: Staff & service
Hôtel sign hard to see from the road. The television location could be better.
Stayed 1 night in May 2022

6/10 Okay

Sean

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Seriously run down and dated. Wallpaper peeling. Broken bed fixed with a few pieces of scrap lumber. Toilet seat missing parts and loose. Light controls missing knobs Stained carpet
Stayed 5 nights in Apr 2022

2/10 Terrible

Francis

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived after being in the road for 4 hours and the place was closed.
Stayed 1 night in Apr 2022

8/10 Good

Grace

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Nice restaurant close by. Room was nice. Non smoking room but hall smelled strongly of cigarette smoke.Said they serve breakfast on advertising but didn’t.
Stayed 1 night in Mar 2022

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022