We enjoyed this hotel in every sense. Since we arrived towards the evening, the receptionist was extremely friendly and professional, and gave us a higher floor room with actually nice views over the city. He took our requests at no hesitation (sent prior when we did the booking anyway, but many hotels do not even bother to read the special requests section). The room was fantastic, although a bit dated, the bed was super comfortable, spacious, very clean and tidy, and extremely quiet at night. The breakfast had a huge choice of everything. We were actually stunned on how well presented everything was, not cluttered, and so easy to visualise, it was perfect!. Recommended to anyone.