Interior entrance

Reviews of Parkhotel

3 out of 5
Parkhotel
Nieuwebosstraat 1, Ghent

Reviews

7.8

Good

Rating 10 - Excellent. 77 out of 315 reviews" "
Rating 8 - Good. 142 out of 315 reviews" "
Rating 6 - Okay. 72 out of 315 reviews" "
Rating 4 - Poor. 17 out of 315 reviews" "
Rating 2 - Terrible. 7 out of 315 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

gary

Traveled with group
Liked: Staff & service
Nice team
Stayed 4 nights in Feb 2024

8/10 Good

Tiny

Stayed 2 nights in Feb 2024

10/10 Excellent

Krzysztof

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ParkHotel Ghent
A good, medium-sized hotel with helpful staff, spacious and clean bedroom and bathroom, good continental breakfast, quiet area on the edge of town with good transport tram links to the centre, though slightly off the beaten track for travel from railway station.
Stayed 3 nights in Jun 2023

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming room and garden setting, delectable breakfast spread, easy walking to incredible points of interest and beauty
Stayed 1 night in Apr 2023

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

6/10 Okay

Damian

Business traveler
Liked: Cleanliness, room comfort
No reception, no parking, pricey, nice breakfast
I don't know what was worst if the fact that doesn't have reception and the door closed at 10 pm and the code to open it didn't work and I had to stay half an hour looking for another hotel. The mosquito that woke me up at 5 am or the shower that turned cold after a minute. Or that PARKHOTEL doesn't have parking at all, and the advertisement says "parking available." The breakfast was awesome and the location is in fine for walking around, restaurants, and shopping.
Stayed 1 night in Nov 2022

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The overall stay is excellent from check in , the rooms were large comfortable and clean and the breakfast was very good
Stayed 3 nights in Jun 2022

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel location good staff very helpful
Stayed 2 nights in May 2022

8/10 Good

Martti

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

4/10 Poor

L

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great area , good breakfast and service. Rooms are minimal , to expensive for what you get , bad light and not very clean
Stayed 1 night in Nov 2019

10/10 Excellent

Robbie, Charleston, South Carolina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous staff. Nice breakfast each morning. Hotel is nicely situated to walk to most attractions and city center.
Stayed 3 nights in Oct 2019
Response from odw on Oct 23, 2019
Best guest, We would like to thank you for your stay and the good review. We are already looking forward to your next visit. With best regards, Parkhotel reception

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Room quiet and comfortable. Didn't like being at top of stairs.
Stayed 3 nights in Oct 2019
Response from odw on Oct 17, 2019
Dear guest, Thank you for your review and stay in the Parkhotel in Ghent. We are looking forward to your next stay! Reception, Parkhotel Ghent.

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019
Response from ODW on Jun 28, 2019
Dear guest, We would like to thank you for your stay and the good review you gave us. We are looking forward towards your next stay. Reception, Parkhotel.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from ODW on May 17, 2019
Dear guest, Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Petra

Liked: Cleanliness, room comfort
Not happy
The website states that there is parking. What rhe fail to mention is that What it doesnt say hotel parking is 15 euros per day which is more than double what we paid for parking two blocks away. We are not happy!
Stayed 2 nights in Apr 2019
Response from rudy on Apr 22, 2019
Dear customer, the price is clearly stated on the website, and yes it is € 15 per day. You have parked publicly on the street. 3 rates apply in Ghent, red zone, green zone and green zone. The price for the red zone is € 25, just like the public parking garages, which also cost € 25 per day. Our price is therefore correctly stated and the edges have the free choice whether they want a parking space or not. We hope to be of better service to you next time.

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Nov 2018
Response from ODW on Dec 3, 2018
Dear guest, Thank you for your stay and review. Can you explain your points why you give a low score? Then we can perhaps check whether this is correct.

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from ODW on Oct 17, 2018
Dear guest, Thank you for your review and we would like to thank you for your stay. We are looking forward to your next stay. Reception Parkhotel

4/10 Poor

Maria

Disliked: Cleanliness, property conditions & facilities, room comfort
Definitely not value for money. The hotel was smelly, there were spider webs on the ceilings and left over for dead spiders on the wall. There is a first and a second door to enter the room. Between those door there are sewer pipes that smell and you can hear the flush from the room above you. Not recommended.
Stayed 2 nights in Oct 2018
Response from ODW on Oct 24, 2018
Thank you for your message and we will check everything .We are looling forward to your next stay. Reception.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel within easy walking distance of all the sights and also close to tram and bus links.
Stayed 3 nights in Sep 2018
Response from ODW on Sep 20, 2018
Dear guest, Thank you for your good review and stay in the Parkhotel. We are looking forward to your next stay. Reception

10/10 Excellent

Kelly

Pleasure to stay here
Great room, breakfast area and food was awesome, and location in Ghent is very good. Nice little outdoor patio too!
Stayed 5 nights in Sep 2018
Response from ODW on Sep 20, 2018
Dear guest, Thank you for your stay in the Parkhotel and good review. We are happy that everything was to your satisfaction and we are looking forward to your next stay. Reception

2/10 Terrible

Florence

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth three stars
Dirty
Stayed 1 night in Sep 2018
Response from ODW on Sep 22, 2018
Dear guest, Thank you for your review and stay in the Parkhotel. We have checked the room after you have given your comment at departure.We do not agree whit what you have said. The room isn't noisy because it is situated at the back of the garden. The rooms was not dirty, even when you left. You also mentioned that the reception is slow and that they dind't care about "your unpleasant stay"... I checked you in that day and I must say that I am very surprised at what you say. I also checked you out and I noted everything you said to check ... So your story is not really correct from checking in and checking out. Reception, Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant stay for work related business. Easy check in and out. Parking offsite and can be tricky with the one way system. Rooms comfortable and reasonably modern. Hot water and coffee available 24 hours.
Stayed 3 nights in Jun 2018
Response from ODW on Jul 5, 2018
Dear guest, We would like to thank your good and constructive review and stay in the Parkhotel. We are looking forward to the next time you stay with us. Reception.

8/10 Good

Mike99, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ghent lovely city
Hotel situated perfect to walk or 5 mins up road trams. Koren market the place to start. Lots of places to eat local. Recomend it
Stayed 2 nights in Jun 2018
Response from ODW on Jul 5, 2018
Dear guest, We would like to thank your good review and stay in the Parkhotel. We are looking forward to the next time you stay with us. Reception.

6/10 Okay

Verified traveler

Needs a bit of an update on decoration, everything looks a bit tired. Room is comfortable and bathroom clean. Cleaning staff woke us several times insisting they clean the room whilst we were changing before check-out.
Stayed 1 night in Jun 2018
Response from ODW on Jun 21, 2018
Dear guest, Thank you for your review and stay in the Parkhotel. We will look in to the given comments. Reception

10/10 Excellent

The Anderson's , Wales - UK

Liked: Staff & service, room comfort
Central east access to Ghent
Hotel was exactly what we needed the breakfast was good the staff were helpful and just a stone throw away from the tram line. Nice comfy bed and big room in the main building. Its going through a refurbishment as its looking a bit old and worn in places. Please don't let that put you off booking the hotel!
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the best if you bring the car
Parking is 700m away from hotel. Parking fee 15euro Overall nice hotel.
Stayed 1 night in Nov 2017
Response from Olivier on May 4, 2018
Dear guest, Thank you for your review and stay. The parking is indeed 550 meters away from the hotel but we always let this now in advance to our guests. Reception

4/10 Poor

Julian, England

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing
Room was not as shown in the pictures on internet, very small and dimly lit. Bath towels were small and inadequate, had to ask for replacements for second day. No hot water for shower on morning of second day (8.00 hrs), friends in the next room had same problem Had to ask for toilet rolls. Staff seemed unable to solve the problem with the water and suggested we shower later !!! On the plus side, hotel was well located for easy walking access in to Gent. Overall impression was disappointing and spoilt what was otherwise a very interesting and pleasant visit to historic Gent.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Walkable Distance to Belfort
Clean and sufficient accommodations. I have reported leaky shower stall to the staff when I checked out. I returned to the hotel before 19:00. So I don't know how safe it is in the neighborhood. A couple of homeless people asked me some changes near the park.
Stayed 2 nights in Sep 2017
Response from Olivier on May 4, 2018
Dear guest, Thank you for your review and stay in the Parkhotel. Until the next time.

4/10 Poor

ANDRE

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Bed Bugs
I was there June 29 and 30th 2017, room 19. I was a spacious room, but bed bugs. I woke up the last night and had red bumps all over me....
Stayed 2 nights in Jun 2017

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A jewel of a hotel in my favorite city!
A lovely, boutique hotel just a short walk from the central historic area. Just far enough from the crowds. A wonderful breakfast, helpful, friendly and informative host contributed to our enjoyable stay. I would stay here again for sure!

4/10 Poor

Filipe

Disliked: Property conditions & facilities, room comfort

8/10 Good

lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Nice hotel. All rooms off courtyard. Rooms clean and newly refurbished but not large. No tea or coffee making facilities in room. No lounge or bar facilities for evening. Good selection for breakfast. Check-in & staff friendly and efficient.

6/10 Okay

senior citizen, Suffolk, UK

Liked: Cleanliness, staff & service
We had to park elsewhere. The room was adequate, clean, and the bed was comfortable. Breakfast was good, but overall it felt rather basic.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean
In a good area within 10 minutes walk of the old city. Rooms were clean and check in was quick. The hotel has a parking garage (would not take large cars in there, it was tight) which we parked in for the first night. Yo the time we returned the second day there were no spots available. There is a carp ark a 5 minute walk away above the Aldi this was cheaper than the hotel's car park and a lot easier to park in.

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient and clean hotel
Had a late check in, all information given to access the hotel and room were spot on. Incredibly quiet, so enjoyed good night's sleep. Hotel phoned for a taxi next morning, very obliging staff.

8/10 Good

gjb, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
idea base

8/10 Good

Caffwyn, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, convenient and good value...
I arrived a bit earlier than expected and the lady kindly gave me a ground floor room (though still up a few stairs) as I had a heavy case and there's no lift to the first floor... the room is basic and not very big but has everything you need - the bed is comfortable and the room quiet... it's not so soundproofed but no wild parties to disturb and they seem to be quite concerned to warn guests not to make noise after 11pm. Breakfast is 12euro on top of the room cost - it's plentiful and good quality and served in a conservatory-like bar looking out on the courtyard garden. I was very happy with my stay. I would have liked a bigger bed had my husband been with me but I don't know what size the beds are in other rooms of course.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Catherine

Liked: Cleanliness

8/10 Good

Robert, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good little family run hotel
A warm welcome and good continental breakfast that set me up for the day. I arrived on Sunday when reception closes at 2pm, so just made it in time. My room was on the ground floor of the accommodation annexe, which meant that I needed to close the window at night, as other guests could be heard going past and down the steps outside,sometimes with their luggage; it was fine with the window closed. Fresh towels were supplied daily. The associated restaurant had a reasonably priced lunch menu, which was of a good quality, so worth considering. The location is a little out of the historic centre, but not too far once you get your bearings, and there are buses and trams a few minutes walk away. Overall, I enjoyed my stay at the Parkhotel and it was great to be in a family run hotel rather than a corporate chain.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good value
staff couldn't do enough to help. sorted our problem with the safe in minutes. quick checkin and breakfast in orangerie was lovely.

8/10 Good

Shuin, Singapore

Liked: Cleanliness, staff & service, room comfort
Great hotel for student/budget travellers
The hotel was clean and comfortable. Location was pretty decent, about 15 min walk from the city centre. However, do note that the hotel rooms have no air conditioning and that the hotel does not have an elevator. Still, the weather is cooling even in the summer. Great stay overall!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stay in Gent
Great stay at this hotel. Looked like the hotel was newly finished and in good condition. We had a few sets of stairs to our room without a lift, so those who may struggle should request a ground floor room. Great location, 5-10 minute walk from all the sights and near to shops, bars and eating places.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Just in front of tramway stop
Well located to use the public transport. The room was a bit dark but OK.

8/10 Good

Anthony, Manchester

Liked: Cleanliness, staff & service, room comfort
Great little hotel and very reasonable price
The hotel was very good for the price and in an excellent location

6/10 Okay

Owen, London

Liked: Cleanliness, staff & service
Standard hotel
Functional hotel 10mins easy walk from the centre. Breakfast was expensive for what it was.

10/10 Excellent

Pete, Beanacre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've stayed here before and I will again!
This was the second time I had stayed at Park Hotel and the reason I returned was because it is so good. It is run by lovely people who speak several languages fluently. The rooms are really well appointed and very clean. It's 5 minute walk in to the centre of Gent which is lovely.