Polat Thermal Hotel

5.0 star property
Luxury Denizli hotel in Pamukkale with 2 restaurants

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your current months are May, 2024 and June, 2024.
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June 2024

Polat Thermal Hotel

Photo gallery for Polat Thermal Hotel

Deluxe Villa | View from room
Exterior
View from room
Buffet
Combined shower/tub, free toiletries, hair dryer, towels

Overview of Polat Thermal Hotel

Reviews
5.6

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Karahayit Mevkii, Denizli, Denizli, 20290
  • Popular LocationRed Travertine of Karahayit11 min walk
  • Popular LocationHierapolis Necropolis5 min drive
  • Popular LocationPamukkale Thermal Pools7 min drive
  • AirportDenizli (DNZ-Cardak)70 min drive
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Room options

Standard Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Private bathroom
Hair dryer
Shower/tub combination
Minibar
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About the neighborhood

Denizli

Polat Thermal Hotel is located in Pamukkale, a neighborhood in Denizli, and is in the mountains. Cleopatra Pools and Pamukkale Travertine Terraces are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Traverter Street and Sumer Park AVM.

What's nearby

  • Red Travertine of Karahayit - 11 min walk
  • Hierapolis Necropolis - 5 min drive
  • Pamukkale Thermal Pools - 7 min drive
  • Hierapolis - 8 min drive
  • Cleopatra Pools - 9 min drive

Getting around

  • Goncali Station - 27 min drive
  • Denizli (DNZ-Cardak) - 70 min drive

Restaurants

  • Karahayıt Meydan Dönercisi - 14 min walk
  • Pam Thermal Restaurant - 17 min walk
  • Ece Yengari Restorant - 10 min walk
  • Yörük Evi - 6 min walk
  • Semaver Gözleme Çay Evi - 8 min walk

About this property

Polat Thermal Hotel

Luxury family-friendly hotel located in Pamukkale
A poolside bar, a grocery/convenience store, and a terrace are just a few of the amenities provided at Polat Thermal Hotel. Treat yourself to a massage at the onsite spa. Be sure to enjoy breakfast and dinner at the two on-site restaurants. In addition to shopping on site and a garden, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 2 indoor pools and a seasonal outdoor pool, with a waterslide, sun loungers, and pool umbrellas
  • Hot springs on site, RV/bus/truck parking, and express check-in
  • Smoke-free premises, meeting rooms, and a 24-hour front desk
  • A banquet hall, a front-desk safe, and a porter/bellhop
Room features
All 252 rooms have comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • TVs with satellite channels
  • Free infant beds, daily housekeeping, and phones

Languages

English, German, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle on request
  • RV/bus/truck parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hiera Restaurant

Things to do

  • 2 indoor pools
  • Children's pool
  • Full-service spa
  • Gym
  • Hot springs
  • Library
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • 2 indoor pools
  • Children's pool
  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4,542 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot springs
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 7 buildings
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between February 2 and May 13.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for TRY 150.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: TRY 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Masks are required at the property for guests without COVID-19 vaccination

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Polat Thermal
Polat Thermal
Polat Thermal Denizli
Polat Thermal Hotel
Polat Thermal Hotel Denizli
Polat Thermal Hotel Pamukkale
Polat Thermal Pamukkale
Polat Thermal Hotel Hotel
Polat Thermal Hotel Denizli
Polat Thermal Hotel Hotel Denizli

Frequently asked questions

Does Polat Thermal Hotel have a pool?

Yes, this property has 2 Indoor pools, a seasonal outdoor pool, and a children's pool.

How much does it cost to stay at Polat Thermal Hotel?

As of Apr 23, 2024, prices found for a 1-night stay for 2 adults at Polat Thermal Hotel on May 1, 2024 start from $237.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Polat Thermal Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Polat Thermal Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Polat Thermal Hotel?

Check-out is at noon.

Where is Polat Thermal Hotel located?

This family-friendly Denizli hotel is located in the mountains, within 1 mi (2 km) of Red Travertine of Karahayit and Pamukkale-Hierapolis. Pamukkale Thermal Pools is 3 mi (4.8 km) away.

Polat Thermal Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 3 out of 32 reviews" "
Rating 8 - Good. 9 out of 32 reviews" "
Rating 6 - Okay. 7 out of 32 reviews" "
Rating 4 - Poor. 4 out of 32 reviews" "
Rating 2 - Terrible. 9 out of 32 reviews" "

5.4/10

Cleanliness

5.8/10

Staff & service

7.4/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
Noise: the hotel plays club music in the open courtyard 8-11pm where old male guests try to dance with youbg belly dancers. The walls are so thin you can hear entire conversations next door so with that kind of music you wont be ablw tonsleep. Staff refuse to tuen it down. If you have tours scheduled early (some tours depart around 5am), you'll be exhausted. Worsr cuatomer service I've ever experienced where the stafd will hang up on you and ignore you for an hour when youre standing right in front of them. The front desk was annoyed with my request to turn down the music so they fave out my passport info to a nosy bystander guest when he asked for it Cold water: if you plan on showering at the same time as other guests, you won't have hot water Cleanliness: i found pubic hairs on the bathroom doors when i first entered my new room Bed: the ned is rock hard and feels like sleeping on a plank It's really a 3 star hotel at best. Very old and outdated. Horrific cusromer service
Stayed 2 nights in Sep 2023

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the indoor thermal hot spring. Food very good. Pools to cold. No washcloths. Said use pool towels but then charged for them. We didnt bring money down to swim. Had to walk to room wet.
Stayed 1 night in Sep 2023

8/10 Good

yousef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of leftover around the hot pool clothes some food empty drinking cans towels
Stayed 1 night in Oct 2022

10/10 Excellent

Vadim

Stayed 1 night in Feb 2022

8/10 Good

Luay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool thermal pool, excellent food!
Cool thermal pool, excellent food!
Stayed 1 night in Dec 2021

10/10 Excellent

Shailesh, Toronto Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eccellent
Beautiful sea view property, close to all restaurants.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
:)

4/10 Poor

Q.E., California

Disliked: Cleanliness, staff & service, property conditions & facilities
Shabby, a little creepy
The facilities are in need of an update. Insects in room. Staff needs training. Buffet was not appetizing, wasn't replenished, so if you do not arrive at the very beginning, there isn't much, and what's there is picked over, not fresh looking. Spa is okay, but expensive. The indoor pool is very nice, but cold.

6/10 Okay

louise, california

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Needs renovation
Nice lobby, check in was fine the room was nonsmoking but smelled like smoke. The dinner is included which is nice, and it was acceptable. There was live music and a belly dancer which was fun. The air conditioning was poor we opened our window and the lighting in the room was poor. The breakfast had food left over from the previous dinner.