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Reviews of Quinta Las Acacias

3.5 out of 5
Quinta Las Acacias
Paseo de la Presa 168, Guanajuato, GTO

Reviews

9.2

Wonderful

Rating 10 - Excellent. 69 out of 105 reviews" "
Rating 8 - Good. 27 out of 105 reviews" "
Rating 6 - Okay. 5 out of 105 reviews" "
Rating 4 - Poor. 3 out of 105 reviews" "
Rating 2 - Terrible. 1 out of 105 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Gracias
Stayed 1 night in Nov 2023

10/10 Excellent

Natalia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las alcobas son preciosas, los jardines igual.
Stayed 4 nights in Nov 2023

10/10 Excellent

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There service was wonderful, very clean ,very helpful and well manner.. Loved my stay there , will be going back soon
Stayed 6 nights in Oct 2023
Response from Quinta Las Acacias on Oct 24, 2023
Muchas gracias Sr Eduardo, por permitirnos hacer parte de su descanso en su visita a nuestra ciudad Guanajuato.Es un placer servirle.Los esperamos pronto, esta es su casa.

4/10 Poor

Joel, Palm Springs

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Our room was 79 steps from the street. And, the steps were up a hill. The room was large, but tired-looking. There was no heat and the room, especially the tile floors, were cold. The hotel might be considered "wonderful" in North Korea, but by Mexican standards it certainly was not. We would never stay there again.
Stayed 1 night in Dec 2021

8/10 Good

Rocio, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, comfortable hotel in picturesque area.
Good, clean hotel & room. The service was very good & quick and efficient too. Attention to detail was excellent. The views from my room were very good too. The only thing I would say from a negative point was that the breakfast included with my room deal was very minimal. Breakfast consisted of a dish of fruit, some bread or cakes & jam & coffee & I think a glass of orange. (While this may be continental breakfast - I'm not sure) ;- and as I would class the hotel as quite classy, maybe "lose the bathrobes, shower cap, body conditioner, etc" & add maybe eggs & bacon to the breakfast (included). Area was v. good with a lovely park nearby, road outside was busy during the day, though quietened down at night. A good choice for area and out of the way - & if you 're ok as it takes about 30mins walk to the town centre.
Stayed 2 nights in Apr 2019

10/10 Excellent

DonMac

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a 1st class hotel, one of the best where we've ever stayed! The garden areas are beautiful, providing enjoyable, peaceful spaces. The staff were very friendly and helpful, with excellent advise on what to see and do in Guanajuato. The restaurant is excellent with a good variety of choices of tasty, well prepared cuisine.
Stayed 5 nights in Mar 2019

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in Mexico’s colonial heartland.
We had a great time in Quinta las Acacias. It is in a beautiful location overlooking a leafy park and surrounded by hills. An interesting 20 minute walk into the centre, past very nice buildings. We did a day trip to SAN Miguel de Allende, which is only 1 1/2 hours away and it is close to the airport. Our room was beautifully decorated and very spacious with a lovely patio to sit out on. The staff could not have been more friendly or helpful.. we would definitely go back..a great find,
Stayed 3 nights in Jan 2019

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We all LOVED it.
Loved the building and the art. The service was first class all the way and the food was good. The location was a little out of the way but a lovely 20 min. walk into el centro first thing in the morning. Oh, and I must not forget the jetted tub with lots of bubbles and plenty of hot water.
Stayed 2 nights in Nov 2018
Response from Gerardo Mendoza on Jan 7, 2019
We're glad that you enjoyed our stay in our hotel. Hope to count again with your visit. Greetings!

10/10 Excellent

P, Minneapolis, MN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is super helpful. The grounds are beautiful and the park in front of the hotel is perfect for walks or runs. The rooms are enormous and there is lots of space for storing clothing and suitcases etc. The hotel is a little distance away from the city center, that is the only downside.
Stayed 4 nights in Jun 2018
Response from Quinta las Acacias on Oct 5, 2018
We're glad that you enjoyed our stay in our hotel. Hope to count again with your visit. Greetings!

8/10 Good

D, Ontario Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon check in we were given a different room. It was quite a story to get our originally booked room. The stories told kept changing. In the end a very pleasant stay, very nice, clean rooms. And yes, staff was helpful in the end and very friendly. Breakfast too was excellent. Hotel is a our 3km from the city center but it’s a nice walk or else reachable by bus or taxi.
Stayed 1 night in May 2018
Response from Quinta las Acacias. on Oct 5, 2018
We're glad that you enjoyed our stay in our hotel. Hope to count again with your visit. Greetings!

8/10 Good

Roland, Claremont, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay away from the hustle and bustle
Very nice hotel on the outskirts of town. Very nice setting, restaurant with included breakfast. Yaiza (hope I got the spelling of her name correct!) was our hostess and she was wonderful! Very helpful getting us a ride to San Miguel De Allende on the last day of our stay and our waitress at breakfast each morning. If you don't like walking, though, look elsewhere or be prepared to pay for a taxi or Uber faire every time you want to visit Historico Central. A very nice park across the street of the hotel to take walks or get a run in.
Stayed 3 nights in Apr 2018

4/10 Poor

Kevin, PA

Liked: Cleanliness, room comfort
very disappointing
we arrived and were in the process of being shown to our room. I asked if there were many stairs and were told not many. We climbed four flights of stairs to our top floor room that had as its centerpiece rods running from wall to wall to stablize the structure. If you were six feet tall, they were a safety hazard. The road noise was awful. If we knew about that, we would have stayed in town. To get to town is a 30 minute walk. We asked about the complimentary transportation to the airport that said there was a surcharge and were quoted 900 pesos. We were able to get a car for 500 and could probably get taxi for 400. The breakfast was very nice.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quinta de Las Acacias
The hotel is high in the hills, but still within a very pleasant, downhill walk to the historic centre of Guanajuato - a beautiful, colonial town in the mountains of Mexico. The hotel, itself is striking, with suites distributed over a lovely garden property, furnished with antiquities. The staff are wonderful, very helpful and accommodating - their very efficient and charming concierge is bilingual and can find options to suit regardless of your preferences. A chef's breakfast is included and shouldn't be missed. The hotel is across from a large, treed park.
Stayed 2 nights in Feb 2018
Response from KARINA on Mar 7, 2018
thank you for your lovely word, we hope you come back soon and stat longer. This is an amazing city and of course the hotel bring all relax you need after a nice walk downtown.

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Excellent hotel. Very elegant and super nice for the price. It has a small parking in the front but very convenient since you can actually see your car from your room. The room is very elegant and the hotel overall is very well decorated. It has breakfast included which is also very good. The dining room is also very elegant and excellent decoration. I would totally stay there again.
Stayed 2 nights in May 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Confortable but overpriced!!
Pictures look a lot nicer than actual rooms. The quality of toiletry sheets and towels doesn't match the price. Breakfast is limited to available items, definitevely overpriced. Stayed in other hotels in San Miguel and Queretaro for half the priced and more pleasent experience!!'

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and grounds.
Very friendly and helpful staff. Would highly recommend this hotel to anyone.
Response from María Núñez on Jul 26, 2016
Thanks for your comment, we are pleased who has spent a pleasant stay. We wait soon on your next visit. Best regards good day !!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is old house that has been remodeled without loosing its original charm. The rooms are spacious and themed individually. The staff was wonderful! Food is made to order so it takes a little long but it is delicious. If big pools are not a must, this hotel is perfect!
Thanks for your comment, staff always gives the best to spend a pleasant stay, we are pleased you have been. the hope on your next visit Best regards Have a nice day!!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful colonial building and accommodations.
The hotel staff is very helpful. The place is very charming. Will stay there again next time in Guanajuato.

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Claudio, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great with nice rooms away from the noise
Great place to stay, nice gardens and rooms were decorated nicely. We did not have this issue but you could tell it would not be easy to get around if disabled and have trouble using stairs though.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

nancy, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
details
Positives: staff attention to details, incredibly creative chef(Judith) in the kitchen, large room, dining room staff terribly efficient, near public transportation, quiet neighborhood with park across the street, smooth check-in, friendly staff, spa back massage was superior, no request was a problem for this hotel, staff's use & understanding of English Negatives: very sketchy WiFi, 30 minute walk to Centro Historico, the loud noise of cleaning their kitchen from 10-11 every night was directly under our window, had to duck our heads down constantly as there were exposed support beams from a few inches to 6 feet high (problematic when nature calls at night).

8/10 Good

Nancy, California

Liked: Cleanliness, staff & service
Great hotel if you are looking for quiet.
Very quiet, lovely neighborhood, friendly staff. Pleas note, hotel if far from the center town, making the experience quiet and relaxing but not in the center of things.

10/10 Excellent

rick, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FANTASTICO!!
Arriving late at night to a strange city full of tunnels was trying, but the reward was to have a place like this to stay. Phenominal service and surroundings. The staff were welcoming and very helpful in English (Thanks Bruno!) and the restaurant served great food. It isa little walk to town, but the quiet and peace of the hotel area again, add to its charm. i would highly recommend this as a great place to stay in a great little city. The city is remarkably safe, clean and friendly. we were out until early morning and never an issue. it is a MUST to put on your bucket list.

8/10 Good

Nani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old charm style in quiet area
This boutique hotel is located in an old Mansion about a 10 minute taxi or bus drive to downtown Guanajuato. Our room was located in the old part of the house. We liked our room that was decorated with antique style furniture and that offered the comfort of 2 queen size beds. The only thing is that when we made our reservations we had gotten a confirmation that stated that we were booking a room with "plasma TV" and with "sofa bed". We got neither. The TV set was old and small and there was no sofa bed. We asked about this and were told that the description was an "error" being corrected. The food was delicious and very gourmet and we were thankful for delicious breakfasts served in their charming old fashioned dining room that were included in the price. The only bad thing is that on our third night we did get a lot of noise coming from the room located above us. It started around 8 pm and continued for over one hour until the guests left to go to town. Then, at 2:00 am the noise resumed and we assumed that the guests had returned. We had to call the reception both times and complained. You just do not expect this type of noise in a first class hotel that otherwise would have been perfect. Other than that we found the service very nice, the atmosphere pleasant and the decoration in good taste. It is a little out of the way, but there is a bus line that goes right downtown and the bus stop is very close to the hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
I will choose this hotel for next trip. Super!!! Naxt time, I will try the Presidential suite, Frida Kahlo. Mine was Master Suite. It was great but the Presidential suite is looks great too!! Nice food, nice staffs, nice decorations(very very Mexican Style with luxuy condition) Only take 3~ 5min to downtown by texi. Great location too!!

8/10 Good

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in quiet neighbourhood
Recommended.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VIVA Guanajuato
My wife and I love the hotel and Guanajuato!!!!! Great location, food, people of Guanajuato

10/10 Excellent

Jyakajyaka

Liked: Cleanliness, staff & service, room comfort
Pretty good
a little bit far from centro but taxi and bus are available. very quiet, and very confortable hotel. we stayed 2 night without any uncomfortable. The hotel is very pretty and the garden is also very buetiful.

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service, room comfort
Quinta Las Acacias
I cannot say enough about the staff at QLA. They were all unbelievably welcoming, friendly, and helpful. The hotel itself is beautiful and very well maintained. We could not have picked a better hotel for our stay in GTO.

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service, room comfort
Great hotel!!
We loved the location of the hotel. It was next to a very pretty park. The cab rides into town were very inexpensive. We walked one day; however, it is a long walk - worth doing once. The staff was wonderful - very friendly & helpful. The rooms were spacious, luxurious & very clean. Breakfast was delicious. There was an excellent Mexican restaurant(Mexico Lindo y Sabroso) a short walk from the hotel.

8/10 Good

Anonymous

Liked: Cleanliness, staff & service
Above average accomodations but pricey
This hotel is in an upscale neighborhood of Guanajuato and is relatively quiet. It is well-maintained and comfortable. I have two negatives - I felt the hotel was overpriced and was not a good value, and the beds and pillows were sub-standard and uncomfortable. The blanket was below average quality as well. The remote control device for the in-room AC/Heat unit did not display correctly so I was unable to modify my unit settings. The positives were quietness, upscale location, friendly staff, cleanliness, hotel decoration and style. I would rate the restaurant as average.

8/10 Good

Anonymous

Liked: Cleanliness
Disliked: Staff & service
Charming oasis in Mexico
Quiet hotel in a beautiful part of the city. I could step right outside and hop on a bus that took me to the center of town.

10/10 Excellent

Emily, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Beautiful hotel, rich in history, wonderful breakfasts. We will definitely be back.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Place to Stay
We so much enjoyed our visit to this hotel. Rather than being just a hotel, it feels like visiting a 19th century, but modern services, Victorian mansion, with adjoining buildings alongside fantastic traditional mexican artwork and crafts. The staff here work very hard to maintain this hotel and it shows. The staff were very, very courteaous and always helpful. The pool is nice with an incredible view of mountain, above the pool is a huge garden with lemon trees and a fantastic view of the area. The morning breakfast was well done with excellent food choices that included a plate of fresh fruit/yogurt, egg or cereal, juices/coffee. One evening we decided to stay in and just play chess in the parlor. We ordered appetizers and drinks..the staff even provided a side table for us enjoy our snacks while playing well into the evening in a room with chandeliers, historic prints, etc. It was a wonderful stay..and I've stayed in many a hotel in Latin America.

10/10 Excellent

romarues

Liked: Cleanliness, staff & service, room comfort
one day stay
waitress was nice and polite but had to wait 30 minutes for two plates of chilakiles; rooms have every accomodation for a stay and they are nice, cozzy its like arriving to your own home friendly and nice personality that inspires conffidence. I do recomend my friends to come here but the only thing they need to fix is the time waiting for food.

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service, room comfort
Great Boutique Hotel
Our room was very large and decorated in a traditional hacienda style. The bathroom had a 2 person jacuzzi and a nice shower. The restaurant was pretty good. Breakfast was included in our plan. The food was fresh and tasty. The grounds were incredible. The hotel is on a side of a mountain/hill, and the landscaping makes the most of the steep terain. I thought our room had to be the best on the grounds, but I walked by a room which appeared to be even better. I must add, we got this room for considerable less than it normally goes for and it was an incredibly good value.

10/10 Excellent

Noe Eli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy grande más de lo que esperaba y excelente servicio aunque está un poco retirado del centro , volvería sin pensarlo .
Stayed 2 nights in Nov 2023

10/10 Excellent

Michell

Stayed 2 nights in Nov 2023

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Quinta Las Acacias on Nov 2, 2023
Agradecemos su estancia con nosotros será un gusto recibirlos de nuevo en sus próximas visitas en nuestra ciudad. Los esperamos pronto

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Quinta Las Acacias on Oct 24, 2023
Muchas gracias por permitirnos hacer parte de su descanso en su visita a nuestra ciudad Guanajuato.Es un placer servirle.Los esperamos pronto, esta es su casa.

10/10 Excellent

RICARDO

Stayed 1 night in Sep 2023
Response from Quinta Las Acacias on Oct 24, 2023
Muchas gracias por permitirnos hacer parte de su descanso en su visita a nuestra ciudad Guanajuato.Es un placer servirle.Los esperamos pronto, esta es su casa.

10/10 Excellent

Guillermo, Leon

Stayed 1 night in May 2023

10/10 Excellent

Armando Isidro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelencia total
El Hotel es muy bonito ,muy cómodas las habitaciones y amplias ,Las salas de estar con muebles antiguos en muy buen estado ,el desayuno muy bueno y el personal se esmera para darte una muy buena atención ,estuvimos muy contentos
Stayed 1 night in Jan 2023

2/10 Terrible

Carlos

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Asqueroso, sucio, mal servicio, hotel de 1.5 estre
Stayed 2 nights in Oct 2022
Response from Quinta las Acacias on Nov 12, 2022
Quinta las Acacias, agradece y aprecia los comentarios de nuestros huéspedes; ya que estos nos permiten evaluarnos para seguir mejorando, y poder continuar ofreciendo un servicio de calidad de acuerdo a nuestros estándares. Sin embargo esta ocasión nos toma por sorpresa el relato de su experiencia, ya que no logramos identificarlo como nuestro huésped dentro de esta plataforma. Creemos que debe existir algún error, pero entendemos su descontento y la mala experiencia que debió haber tenido en algún otro establecimiento de nuestra ciudad. Esperamos que su próxima visita a la ciudad sea mucho mejor y de lo más placentera que la anterior. Quinta las Acacias se pone a sus órdenes y esperamos servirle en un futuro próximo.

10/10 Excellent

Oscar

Stayed 1 night in Jul 2022

8/10 Good

Yesica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy bonito, pero la habitacion de "El minero" que esta hasta arriba, no me parecio suficientemente buena en relacion calidad - precio. El lugar e smuy limpio y el servicio magnifico. En cuanto al restaurante, la comida podra mejorar mucho.
Stayed 2 nights in May 2022

10/10 Excellent

Edgar

Stayed 2 nights in Feb 2022