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Reviews of Sleep Inn & Suites Near Downtown North

2.5 out of 5
Sleep Inn & Suites Near Downtown North
2475 North Freeway, Houston, TX

Reviews

8.4

Very Good

Rating 10 - Excellent. 254 out of 555 reviews" "
Rating 8 - Good. 208 out of 555 reviews" "
Rating 6 - Okay. 48 out of 555 reviews" "
Rating 4 - Poor. 22 out of 555 reviews" "
Rating 2 - Terrible. 23 out of 555 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Jonas

Business traveler, Traveled with family
Liked: Property conditions & facilities
There wasn’t many guest and seemed a bit unusual
Stayed 2 nights in Mar 2024

6/10 Okay

Wellborn

Liked: Cleanliness, staff & service
The breakfast was poor.
Stayed 1 night in Feb 2024

8/10 Good

Misti

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was quiet and clean. Parking was ample and well lit.
Stayed 1 night in Feb 2024

10/10 Excellent

Todd Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were amazing to deal with. My first room was excellent & check in was easy. This room was spacious, clean, & was easy to get to. The only bad part is the surrounding neighborhood could use a little TLC. Further there really aren't any restaurants close by. However, do NOT take this as being unsafe or bad. More along the lines of not real convenient is all. Because of a flight cancelation I had to book another room. The person working the front desk was AWESOME ! & knew exactly what I was looking for. This second room was smaller(1 queen bed instead of 2 ). than the first, but still quite spacious. Depending on the occasion I would for sure stay here again. Thank you for a wonderful stay Sleep Inn !
Stayed 2 nights in Jan 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean ..quiet
Stayed 2 nights in Dec 2023

8/10 Good

Juvenal

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Confortable, clean and good breakfast.
Stayed 1 night in Dec 2023

4/10 Poor

Joshua

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Desperately in need of renovation.
Stayed 1 night in Nov 2023

6/10 Okay

Christopher

10/10 Excellent

Anny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!!
Stayed 1 night in Dec 2023

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
It is a perfect place to stay , very clean. The point that they need to improve is to provide of blankets in the rooms , but i love it
Stayed 2 nights in Nov 2023

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Evaristo

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My T.V didn't work i asked for help the manager was not around the person at desk didn't know nothing couldn't have other room they need a assistant manager
Stayed 1 night in Nov 2023

2/10 Terrible

Stacey

Disliked: Staff & service
Stayed 1 night in Nov 2023

6/10 Okay

Gary

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The hotel was close to our concert but would not recommend it for another stay, room was not very clean and amenities were lacking. It was too much to pay for what we received.
Stayed 1 night in Nov 2023

8/10 Good

Jason

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful.
Stayed 1 night in Oct 2023

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to downtown Houston
Check in was easy. The young lady at the front desk was pleasant. The room was clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Cassandra

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The woman that checked is in was very rude
Stayed 1 night in Sep 2023

2/10 Terrible

Jane

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Would never stay there again
Ac wouldn't cool the room. Told manager he made excuses and couldn't fix it. He said they had no other rooms available so we had to try to sleep in a hot room. Hotel had no fans. Room phone didn't work. Bath tub did not drain properly. Would not recommend
Temp set on 60 from previous guest.  Only went up from here during the night.
Stayed 1 night in Sep 2023

2/10 Terrible

aaron

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Laurentina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean, quiet and safe
Stayed 1 night in Sep 2023

10/10 Excellent

Betty

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was amazing costumer service was excellent the hotel was clean and breakfast was good.Staff was professional and helpful.I rate this hotel as a five star and I will definitely come back.
Stayed 2 nights in Sep 2023

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Really good
Stayed 1 night in Aug 2023

4/10 Poor

Kathleen

Business traveler, Traveled with family
Disliked: Staff & service, amenities
Photos of the hotel are not are not representative of the actual facility. Photos make it look new. It is not new. The area around the hotel is TERRIBLE. Definitely in the "bad" part of town. I would not ever stay here again. I did not feel safe in the parking lot. All kinds of scary looking people walking all around the area at night. Had to wait for about 15 minutes for someone to show up to the front desk to check me in. Breakfast in the morning was absolutely awful.
Stayed 1 night in Aug 2023

10/10 Excellent

Bolt

Liked: Cleanliness, staff & service, property conditions & facilities
it was great never any problems
Stayed 1 night in Aug 2023

6/10 Okay

erica

beds are comfortable but t.v never worked breakfast was only eggs and hash browns no more it was a clean place though no pool
Stayed 3 nights in Aug 2023

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good. Clean, quiet, friendly staff. Would definitely stay again.
Stayed 1 night in Jul 2023

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, staff & service
Adequate.
Stayed 1 night in Jul 2023

8/10 Good

Margaret

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Hilda

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Beds are comfortable. Rooms are clean
Stayed 1 night in Jun 2023

6/10 Okay

Francisco

Liked: Property conditions & facilities
great mon - fri, not on weekends
This hotel stay started great, reasonable price, short drive from downtown. Rooms are in good shape, AC worked great, wifi was good, bed was comfortable. Breakfast lady was super nice and kept area clean. But when we came back in evening, realized they did NOT clean the room. I went downstairs to ask, they had no answer. They did give me fresh towels and soap. The next morning (sat) there was no breakfast person, which means no breakfast, nobody at front desk either. Some half hour later a very unhappy maintenance person came in when breakfast hours were almost done to provide eggs and sausage.
Stayed 2 nights in Jun 2023

10/10 Excellent

Noemi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The cleanest I have seen in a long time. Such a new property, the enmities were great!! Staff was so nice and helpful :)
Stayed 1 night in May 2023

8/10 Good

Teaeria

Stayed 1 night in May 2023

8/10 Good

Raul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay
Stayed 2 nights in May 2023

10/10 Excellent

Smittyga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice short visit with warm staff.
Stayed 1 night in May 2023

10/10 Excellent

BRIAN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and comfortable hotel
Stayed 2 nights in Apr 2023

8/10 Good

Harold

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Poor Food Service at Breakfast
Bed was a little firm for me and made my hip sore. But the biggest problem was the food service. Friday morning cakes, fruit and cereal was out, but the coffee machine was empty. Asked at the desk and was told the housekeeper took care of that and she was not there yet. Nothing he could do. Saturday morning breakfast was supposed to open at 7:00 and hot food was supposed to be available. By 7:05 still no food. At 7:15 one serving of scrambled eggs was brought out. At 7:30 some cheese omelets and sausage were brought out, but by that time we were leaving. Really poor food service.
Stayed 4 nights in Apr 2023

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms weee very clean, and it was comfortable.
Stayed 1 night in Apr 2023

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, room comfort
Very nice
Stayed 1 night in Mar 2023

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice place to sleep but people kept knocking on our door all night for some reason. they also left the old soap in the room
Stayed 1 night in Mar 2023

10/10 Excellent

Carla

Traveled with family
Liked: Staff & service, property conditions & facilities
This hotel was new, clean and at a perfect rate, The shower was nice and hot, and check out is at noon. Great stay will come again.
Stayed 1 night in Mar 2023

8/10 Good

Dwayne

Stayed 1 night in Mar 2023

6/10 Okay

April

Traveled with family
Liked: Cleanliness, staff & service
Ok for a potstop
The price was right. The condition of the space was better than alright. The staff was blah. I’d stay here again due to cost and conditions; however, I was a little taken aback by a couple of things: 1. I got here 15 minutes prior to the 3;00pm check in time and was told there would be a $40 charge if I checked in at that time…for 15 minutes. 2. The room was pretty standard but one bed had only a top sheet and the thin decorative bedspread. When I say thin, I mean thin. I was able get a blanket by going downstairs in my pjs. For just a pit stop this place works. I interacted with 3 staff members and all seemed sad to be here. They weren’t rude but they definitely weren’t customer service type people.
Stayed 1 night in Mar 2023

10/10 Excellent

Trey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not a bad hotel. Area around the hotel was a little different than expected. Pleased with the cleanliness - cleaners just put comforter over unmade sheets. Not fresh bedding everyday. Breakfast did not have many options at all.
Stayed 3 nights in Mar 2023

8/10 Good

Jeannette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

Victoria

Stayed 1 night in Mar 2023