In-room safe, desk, laptop workspace, iron/ironing board

Reviews of SpringHill Suites by Marriott Las Vegas Henderson

3 out of 5
SpringHill Suites by Marriott Las Vegas Henderson
1481 Paseo Verde Pkwy, Henderson, NV

Reviews

8.8

Excellent

Rating 10 - Excellent. 599 out of 1002 reviews" "
Rating 8 - Good. 247 out of 1002 reviews" "
Rating 6 - Okay. 91 out of 1002 reviews" "
Rating 4 - Poor. 39 out of 1002 reviews" "
Rating 2 - Terrible. 26 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alexa

Liked: Staff & service, property conditions & facilities
Only thing I didn’t like was the parking fee of $15, I think it’s a little expensive. If anything they shouldn’t charge to park if it’s only one night.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 15, 2024
Alexa, it's wonderful to hear that your stay at SpringHill Suites by Marriott Las Vegas Henderson was generally positive. We understand your feedback about the parking cost and appreciate your thoughts on this matter. Our parking fees ensure upkeep and security for our guests' convenience. We look forward to welcoming you back in the future and hope to exceed your expectations even further.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 15, 2024
Patrick, thank you for your top score! It's wonderful to know that your experience at SpringHill Suites by Marriott Las Vegas Henderson lived up to your expectations. We're looking forward to welcoming you back in the future. Safe travels!

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 14, 2024
Thank you for the fantastic rating, Jose!It's outstanding you had such a wonderful experience at SpringHill Suites by Marriott Las Vegas Henderson. We care about the satisfaction of our guests. We can't wait to see you again soon!

10/10 Excellent

Trever

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 15, 2024
Trever, thank you for taking the time to rate SpringHill Suites by Marriott Las Vegas Henderson. We're delighted to know that you had an enjoyable experience and we appreciate your five-star rating immensely. We look forward to welcoming you back in the near future. Safe travels.

8/10 Good

Roger, Chicago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing special, it is pretty good stay for a business trip, not so exciting for a vacation.
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 13, 2024
Roger, it's great to hear that you found SpringHill Suites by Marriott Las Vegas Henderson suitable for your business trip needs. We understand though that your expectations for a vacation experience might differ. We hope you'll visit us again and allow us to provide a stay that is a bit more fulfilling, whether for business or pleasure.

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time booking here and I will return. The stuff is really helpful. You don’t struggle with parking. I’m very pleased with my stay.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 8, 2024
Wendy, we’re delighted to hear of your enjoyable first experience at SpringHill Suites by Marriott Las Vegas Henderson! It thrills us to know you found our team members helpful and convenient parking to your liking. We truly appreciate your positive feedback and look forward to hosting you again.

10/10 Excellent

Marcel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 7, 2024
Marcel, thank you for sharing your positive feedback. We're pleased to hear that you had a pleasant time at SpringHill Suites by Marriott Las Vegas Henderson. It's our goal to provide a remarkable experience for our guests. We hope to welcome you back soon!

10/10 Excellent

Julieta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 4 nights in Mar 2024
Response from Customer Service on Apr 1, 2024
Julieta, it's delightful to know that you enjoyed your stay with us at SpringHill Suites by Marriott Las Vegas Henderson. We appreciate your positive feedback and look forward to welcoming you back soon.

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Customer Service on Apr 2, 2024
Jake, we're thrilled to see that you had a stellar experience at SpringHill Suites by Marriott Las Vegas Henderson. Our team members work hard to ensure that every guest's stay is top-notch, and your score suggests we hit that mark with you. We hope to have the pleasure of your company soon again!

10/10 Excellent

Karyn

Stayed 1 night in Feb 2024
Response from Customer Service on Mar 27, 2024
Karyn, it's fantastic to hear that your stay at SpringHill Suites by Marriott Las Vegas Henderson exceeded expectations. We greatly appreciate your support and look forward to welcoming you back soon for another memorable visit.

10/10 Excellent

Sonja

Stayed 1 night in Jan 2024
Response from Customer Service on Mar 21, 2024
Sonja, it's wonderful to know you had a five-star experience at SpringHill Suites by Marriott Las Vegas Henderson. We appreciate your review and hope to see you again soon!

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what we needed.
It was a last minute booking as we were just driving through. Check in was fast and easy and our room was everything we needed. Breakfast was great the next morning allowing us to get back on the road.
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 16, 2024
Angela, it's always wonderful to hear such positive feedback. We're elated that you found the SpringHill Suites by Marriott Las Vegas Henderson to be the perfect stopover on your journey. Our team members strive to make check-in smooth and hassle-free, and ensure our rooms meet all your needs, and we're glad to note we hit the mark for you. We're also thrilled to know you enjoyed your breakfast. We look forward to welcoming you again the next time you're passing through!

8/10 Good

Mitchell

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Response from Customer Service on Jan 13, 2024
Mitchell, thank you for your feedback! We're delighted that you appreciated the SpringHill Suites by Marriott Las Vegas Henderson and found it to be a nice place to stay. We hope to have the opportunity to serve you again in the future, creating an even more memorable experience.

10/10 Excellent

Yongsun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It looks like very NEW. So everything is so clean and well maintained. Towels and beddings are so white and clean. And the size of the room which was including sofa bed was good enough. It has a living area. We love that. We stayed there for visiting Hoover Dam. That was good for our family.
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 11, 2024
Yongsun, it's heartwarming that SpringHill Suites by Marriott Las Vegas Henderson met your expectations with its pristine cleanliness and well-maintained environment. Your satisfaction with the ample size of the room with a sofa bed and a distinct living area truly brings joy to us. We're glad the hotel's location was also suitable for your family's visit to nearby locations like the Hoover Dam. Thank you for your kind words and we hope to welcome you back.

10/10 Excellent

karina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 13, 2024
Karina, it's fantastic to hear you found SpringHill Suites by Marriott Las Vegas Henderson ideal for families. We strive to create a comfortable and welcoming environment for all our guests. We appreciate your feedback and hope to welcome you and your family back again soon.

8/10 Good

Alberto

Stayed 1 night in Jan 2024
Response from Customer Service on Jan 13, 2024
Alberto, thank you for your solid rating of SpringHill Suites by Marriott Las Vegas Henderson! We're glad to know we met your expectations and we appreciate you choosing our hotel for your stay. Please do share any specific comments or suggestions on your next visit. We value customer feedback as it aids us in continuously improving our services.

10/10 Excellent

Mario Alfredo Segura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay with my family for the end of the year at this hotel was very pleasant. A comfortable and clean hotel, with friendly staff and a pleasant breakfast included, all very consistent with the price. An option for those looking for a quieter place away from the Las Vegas Strip (10 min), but at the same time central and easily accessible. I would stay at this hotel again in the future.
Stayed 7 nights in Dec 2023
Response from Customer Service on Jan 13, 2024
Mario, thank you for the wonderful feedback about your stay at SpringHill Suites by Marriott Las Vegas Henderson. We're delighted that you found the hotel to be comfortable, clean and well-priced, with a welcoming team and satisfying complimentary breakfast. It's great to know our location served your need for tranquillity yet proximity to Las Vegas Strip. We look forward to welcoming you back in the future.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Customer Service on Jan 13, 2024
Melissa, it's wonderful to know your stay at SpringHill Suites by Marriott Las Vegas Henderson was enjoyable. We're grateful for your perfect rating and look forward to welcoming you back for another pleasant experience. Safe travels!

4/10 Poor

Maradan

Traveled with family
Disliked: Staff & service, room comfort
They came into our room twice unannounced which is unacceptable and when I spoke to the front desk they had no response. The complimentary breakfast was a sandwich in a bag they heated up. They had toast but no butter. They also ran out of sugar and gave out brown sugar toppings for your coffee.
Stayed 3 nights in Dec 2023

8/10 Good

Bill

Stayed 1 night in Dec 2023

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortably slept everyone in party.
Stayed 1 night in Dec 2023

4/10 Poor

Joseph

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No ice
Stayed 2 nights in Dec 2023
Response from Customer Service on Feb 18, 2024
Joseph, we appreciate your feedback.We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'd love to see you again in the future to share a more positive experience with you.

10/10 Excellent

MICHELLE

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

keisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big thanks to Tofi and Jeremy!,, They made me feel at home and very much at ease.
Stayed 3 nights in Dec 2023

10/10 Excellent

Tamera

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in late but were greeted kindly - clean room and they had a handicap accessible ready for us.
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, room comfort
Missed the mark Looking for a home from home
Stayed three nights Requested towels and room service. Only got towels upon request. Never attended to the room or took out the trash. Not Marriott standards. Water supply was under construction and Tv did not work. Great front desk night help was an awesome assistant and recommendation's. Wanted a non Las Vegas off strip experience . Looking for another location for a regular visits when at work.
Stayed 3 nights in Dec 2023

10/10 Excellent

Robert

Traveled with partner
Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

2/10 Terrible

James

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All ice machines were broken. From the first night I kept telling the front desk the lock inside the room didn’t work. Kept being told it would be fixed, and it was never Fixed.
Stayed 4 nights in Nov 2023

8/10 Good

Leonardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place was very convenient and quiet.
Stayed 1 night in Nov 2023

8/10 Good

Karen

Stayed 3 nights in Nov 2023

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean. Breakfast was very plain and basic
Stayed 3 nights in Nov 2023

10/10 Excellent

Betty, MISSOULA

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and well furnished. It had all the amenities we needed. Loved the separate area for sitting and relaxing. The pool was not open that was a disappointment to our grand kiddos.
Stayed 3 nights in Nov 2023

10/10 Excellent

Betty, MISSOULA

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was easy access off 215W. It was modern and very well appointed. The staff was very friendly. The breakfast was better than the normal you get at other facilities. They allow pets!!! And that is a huge bonus.
Stayed 2 nights in Nov 2023

10/10 Excellent

Georgianna

Stayed 4 nights in Nov 2023

10/10 Excellent

Natalie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in nice neighborhood
Stayed 1 night in Nov 2023

8/10 Good

Heidi

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
I did not like what I had to go through to give my baby a bath. I had to fill the tub up with the shower head. In addition to that, the bathroom floor was very slippery so my baby slipped and hit his head as he got out of the bath.
Stayed 2 nights in Nov 2023

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wi-fi was not working for entire stay. Although there was a tub, tub faucet did not work so only shower was available. Staff was friendly and amenable.
Stayed 1 night in Nov 2023

4/10 Poor

Renu

Traveled with family
Disliked: Staff & service, property conditions & facilities
Overall okay but not worth the money. None of the ice makers worked. Internet didn't work and breakfast has very limited options
Stayed 1 night in Nov 2023

10/10 Excellent

Harmony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sophia at the front desk was the absolute best. She was accommodating and friendly. My only suggestion is more variety in the breakfast menu( waffles,pancakes and not eggs everyday).
Stayed 4 nights in Nov 2023

8/10 Good

Armond

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and quick check-in. The staff were friendly. Nice size room. The room was clean.
Stayed 1 night in Nov 2023

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at the desk. Thank you
Stayed 1 night in Oct 2023

2/10 Terrible

Thomas

Traveled with family
Disliked: Staff & service, room comfort
Unkept promises for way too much money
The hotel room was over $250 per night. The pool/hot tub CLOSED. Ice machines OUT OF ORDER THROUGHOUT THE HOTEL. Breakfast - meh. The walls are made of paper. You can hear your neighbors alarm in the morning. Day staff, great. Evening staff, horrible. Ask for anything, serious inconvenience.
Stayed 3 nights in Nov 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

STEPHEN, CLAREMONT

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was not suitable. Missing items, cold items. No doubt it meets some corporate minimum, not my return expectations. Staff didn't act like they could or would do much.
Stayed 2 nights in Oct 2023

8/10 Good

Jijy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great helpful staff.
Stayed 5 nights in Oct 2023