Lobby

Reviews of Washington Dulles Airport Marriott

4 out of 5
Washington Dulles Airport Marriott
45020 Aviation Dr, Sterling, VA

Reviews

8.4

Very Good

Rating 10 - Excellent. 511 out of 1004 reviews" "
Rating 8 - Good. 277 out of 1004 reviews" "
Rating 6 - Okay. 109 out of 1004 reviews" "
Rating 4 - Poor. 70 out of 1004 reviews" "
Rating 2 - Terrible. 37 out of 1004 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Andi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was great. Very friendly and helpful!
Stayed 1 night in Mar 2024

10/10 Excellent

Dean, Kensington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Patrick

Business traveler
Liked: Staff & service, amenities
The hotel needs a serious cleaning and upgrade inside and out. It looks nothing like the online pictures. Hallways, elevators, exterior are in serious need of help.
Stayed 1 night in Mar 2024

10/10 Excellent

Carlton

Stayed 1 night in Feb 2024

10/10 Excellent

Karen

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was traveling to Cabo with my husband, it was easy to ask for a shuttle for 3am, the meals at the hotel were amazing, staff was wonderful, it was just an all around good experience!! Then upon returning to the hotel to pick up the vehicle it was a painless transition from the airport to the shuttle to the hotel. Top notch facility!!
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Stayed 1 night in Feb 2024

10/10 Excellent

M Ismail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Walter

Old property, charges for WiFi, no coffee or water in lobby befor 6am
Stayed 1 night in Feb 2024

10/10 Excellent

Georgia, Alexandria

Stayed 1 night in Feb 2024

4/10 Poor

Olena, Fairport

Disliked: Property conditions & facilities
The water in the shower is lukewarm at best.
Stayed 1 night in Dec 2023

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff. Right at the airport. Inexpensive parking.
Stayed 1 night in Jan 2024

6/10 Okay

Terry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Big plus was the shuttle was still able to pickup at 3am from Dulles. But the check in was awful and delayed 15 minutes by a computer issue. Otherwise the room was great.
Stayed 1 night in Jan 2024

10/10 Excellent

Hou Cheng, Port Coquitlam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel for our 9-hour layover at Dulles. Shuttle bus picked us up outside the terminal and a quick 3 minute ride to the hotel. Front desk receptionist was really friendly and efficient. She checked us in quickly and booked the shuttle service for us for the morning. The room was spacious and clean. The shower in the bathroom was powerful, which we really liked. Overall, easy check in and check out processes. Great service. Convenient shuttle bus to and from the airport. Highly recommended.
Stayed 1 night in Jan 2024

10/10 Excellent

Abdullatef, Qurtoba

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Sonja

Stayed 1 night in Jan 2024

10/10 Excellent

Alexis, MAUNABO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel located by the airport. It was good for a one night layover.
Stayed 1 night in Jan 2024

6/10 Okay

Juan Luis, Knoxville

Traveled with partner
Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Laura, Chesterfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

William, Redondo Beach

Liked: Cleanliness, staff & service, property conditions & facilities
being close to airport ahead of departure with bad weather in area that weekend
Stayed 2 nights in Jan 2024

10/10 Excellent

Stephan, Frostburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mario

Stayed 1 night in Jan 2024

8/10 Good

venkata

Liked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property close to the airport. Airport shuttle was easy to find. Will book again
Stayed 1 night in Dec 2023

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time and so far so good. Text when my room was ready, which was hours before I was checking in which was convenient. Quick check in at the friendly front desk. Room is clean and comfortable. Nothing really negative. When I have another early fight out of Dulles you can bet I’ll be back
Stayed 1 night in Dec 2023

10/10 Excellent

Malla Reddy

Stayed 1 night in Dec 2023

8/10 Good

Johnadonis

Liked: Staff & service, property conditions & facilities
Breakfast wasn’t free
Stayed 1 night in Dec 2023

10/10 Excellent

Lyndsay, Olympia

Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Cody

Stayed 1 night in Dec 2023

4/10 Poor

Rimma, Covington

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for early flight or layover
Just spent the night to catch a morning flight and avoid the traffic hassles coming from MD. There are no other hotels close by. Everything went well, check in no problem. I must say, it has been a long time since I've stayed at a hotel that has only a la carte/off the menu breakfast, which is paid for separately. If you need provisions, there is only a gas station/convenience store and that is maybe a half mile away.
Stayed 1 night in Nov 2023

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Indoor pool was a little small but it was good
Stayed 1 night in Dec 2023

8/10 Good

Nancy

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Traveler
Hotel was dated but comfortable close to the airport and had a restaurant
Stayed 1 night in Dec 2023

10/10 Excellent

Emily

Stayed 1 night in Dec 2023

4/10 Poor

Lisa

Stayed 1 night in Dec 2023

10/10 Excellent

Pushpa

Stayed 1 night in Dec 2023

8/10 Good

Carlos

Stayed 1 night in Dec 2023

6/10 Okay

Paul

Traveled with family
Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our group enjoyed the lobby/bar and lounge
Stayed 1 night in Dec 2023

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and service in the restaurant. Location for our layover was perfect.
Stayed 1 night in Dec 2023

2/10 Terrible

jose, Mcallen Texas

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was not made, the sheets were dirty, stained and smelled bad. The toilet was not working well. there was hair in the shower and the blinds were dusty
Stayed 1 night in Dec 2023

8/10 Good

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a place to crash the night before a very early morning flight and this met our needs!
Stayed 1 night in Dec 2023

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Nov 2023

8/10 Good

Kimani

Traveled with partner
Staff was very helpful!
Stayed 2 nights in Nov 2023

10/10 Excellent

Kenneth, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Professional and knowledgeable when it comes to customer service. Thanks! 🙂
Stayed 1 night in Nov 2023

10/10 Excellent

Campbell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Elizabeth, Woodberry Forest

Stayed 1 night in Nov 2023