Lobby

Reviews of Wingate by Wyndham Rock Hill / Charlotte / Metro Area

2.5 out of 5

Reviews

8.4

Very Good

Rating 10 - Excellent. 369 out of 751 reviews" "
Rating 8 - Good. 238 out of 751 reviews" "
Rating 6 - Okay. 81 out of 751 reviews" "
Rating 4 - Poor. 38 out of 751 reviews" "
Rating 2 - Terrible. 25 out of 751 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Ok but tired
Stayed 1 night in Mar 2024

10/10 Excellent

Chelsea

Traveled with family
Liked: Cleanliness, staff & service, amenities
Loved our stay! Everyone was nice and attentive. Hotel needs a little bit of TLC though. but other than that I would recommend
Stayed 3 nights in Mar 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk person did a fabulous job. Very kind
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 19, 2024
Thank You so much , Thank You for choosing Wingate!

2/10 Terrible

David

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The front lobby was very nice and where breakfast was being served. (Updated) The staff were very friendly and helpful. BUT the rest of the motel is a mess. Dirty outdated furniture and carpets in room plus elevator and hallways. Everything but lobby needs revamped. Will never stay there again until then.
Stayed 1 night in Mar 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Mark

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was aware of door sticking, but issued the room anyway. Turned out to be a simple adjustment on my part as to how to open the door. Nice motel. Just think a place of that caliber should have had the mechanical issue fixed. Continental Breakfast was very good for that format.
Stayed 3 nights in Mar 2024

8/10 Good

Dean

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was great!
Stayed 1 night in Mar 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good very nice
Stayed 2 nights in Mar 2024

6/10 Okay

JACQUELINE

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Christopher, Orleans

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great place for a stop on our road trip. Place was clean and staff were great. Only issue is the mattress. It was pretty worn out and hard on the back sleeping.
Stayed 1 night in Mar 2024

10/10 Excellent

Henrique Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly helpful when we left 2 jackets behind and they were so helpful in mail the jackets to us great staff
Stayed 1 night in Feb 2024

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was fine for a one night stay while traveling!
Stayed 1 night in Jan 2024

10/10 Excellent

Akeem

Stayed 1 night in Feb 2024

8/10 Good

Karl

Disliked: Property conditions & facilities
Property needs to be refreshed. Shows lot of wear.
Stayed 1 night in Feb 2024

8/10 Good

Robert

Liked: Amenities
O
Stayed 1 night in Feb 2024

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was great.
Stayed 1 night in Feb 2024

10/10 Excellent

tina d

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cracker Barrel was right beaide the hotel. It was a clean, quiet area!
Stayed 1 night in Jan 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very good and hostess friendly. Looks like the property is going through a facelift, which was needed. Overall, a good stay.
Stayed 1 night in Jan 2024

6/10 Okay

Lesley

Traveled with family
Disliked: Property conditions & facilities
It was sufficient, but definitely not great.
Stayed 1 night in Jan 2024

6/10 Okay

Kimberly

Property needs a bit of an update in common areas
Stayed 2 nights in Jan 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Theodora

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Genevieve

Liked: Cleanliness, staff & service, room comfort
Good place
Stayed 1 night in Dec 2023

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Fern

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Folk were nice and there was no smoke smell. The premises and room were clean.
Stayed 1 night in Dec 2023

10/10 Excellent

Cecile

Stayed 1 night in Dec 2023

10/10 Excellent

Jan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is fantastic. Check in was smooth and quick. The lobby is so cute. The King room is clean and spacious. The sheets are immaculate. I would definitely recommend this place.
Stayed 1 night in Dec 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. I stay here a lot.
Stayed 1 night in Nov 2023

2/10 Terrible

Heather, Goose Creek

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and helpful
Stayed 1 night in Nov 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, room comfort
Would stay again
I already pointed out the staining etc in bathroom. I mentioned it to the front desk on check out and a maintenance man spoke to me and said he would get right on it. The beds were good and room clean. Breakfast had lots of choices...coffee and water for tea were not hot.
Stayed 1 night in Nov 2023

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good. Room and breakfast. However with everyone on computers there are no usb ports to charge up batteries.
Stayed 1 night in Oct 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean, the staff was friendly and the free breakfast was good.
Stayed 1 night in Oct 2023

8/10 Good

Ron

Stayed 1 night in Oct 2023

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great location.
In addition to a great hotel, there are a multitude of eating options, several malls to frequent, walmart, lowes, etc. I've stayed several times, I like it that much.
Stayed 1 night in Oct 2023

4/10 Poor

Janeth

Disliked: Property conditions & facilities
The property is ran down, furniture extremely worn and the non smoking rooms still smell like cigarettes.
Stayed 2 nights in Oct 2023

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Oct 2023

4/10 Poor

Tullia

Liked: Room comfort
Our stay was fine, but when we got on our car to leave we noticed that our gas gauge was at less than a quarter. When we arrived we had over three quarters of a tank. Someone stole our gas. We went in and informed the receptionist and she said that they were not responsible. VERY DISAPPOINTING
Stayed 1 night in Oct 2023

8/10 Good

Ildar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Safe and quiet
Stayed 1 night in Oct 2023

10/10 Excellent

Gary

Liked: Staff & service, property conditions & facilities
Everything was great.
Stayed 4 nights in Oct 2023

10/10 Excellent

Jose

Stayed 1 night in Oct 2023

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent front office staff. Very helpful. The ladies that were in charge of the breakfast, were very kind and the food was delicious.
Stayed 1 night in Sep 2023
Response from Pat on Sep 30, 2023
Thank You so much, we look forward to seeing you in the Future... Have a great Day!

10/10 Excellent

Delores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very nice.
Stayed 1 night in Sep 2023
Response from Pat on Sep 30, 2023
Thank You for the feedback , Have a great Day!

6/10 Okay

Christina

Stayed 1 night in Sep 2023

10/10 Excellent

GORDON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Clean and affordable. Decent breakfast.great for a one night stop on the road.
Stayed 1 night in Sep 2023

6/10 Okay

Patrick, Hawthorne

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Flaking paint and visible cracks in walls near ceiling in room and around toilet in bathroom.
Stayed 1 night in Sep 2023

10/10 Excellent

Mary

Stayed 2 nights in Sep 2023