Ratings based on 875 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from houston

Awesome hotel

Posted Oct 20, 2014
Loved staying here. Will definitely be back! Great location.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Modern, practical, clean hotel in Galleria area

Posted Oct 20, 2014
My boyfriend and I loved our stay here. The room is clean and minimalistic. The shower is great, the bed is comfortable, the view is good. It is not a huge room, but it is very practical and cool! The staff is very friendly. They have the pool and gym open 24hr. And it is close to a lot of cool restaurants and bars.
2 out of 5
by A verified traveler from Austin, TX

Not the best Aloft experience.

Posted Oct 13, 2014
I'm a member of Aloft Hotels and have been satisfied with other Aloft Hotel stays in different cities. Because this hotel was located in the Galleria area I expected it to be a much nicer experience. 1. They charge for parking. I understand it's a highly sought area but hotel management should provide complimentary parking to their customers. We're already paying enough. 2. We were not told we were going to be placed in a handicap room. We didn't think it was necessary to complain about it because we were already there but it would have been nice if we were told before hand so we knew what to expect. 3. The beds seemed old and were not very comfortable. 4. The ceilings seemed like they were still under construction. 5. The pool is VERY small. Again, we did not mind but it would b nice to have a disclosure about the pool size, especially during the summer for people with kids for whom it's a given that swimming at the hotel is part of the vacation experience. I probably would not stay at this hotel again.
Comment from Hotel Management
Oct 22, 2014 by gmaloft, Hotel Management
Thank you for your comments about your stay and we appreciate your continued patronage as a Starwood Preferred Guest. Our location is very proud that we adhere to all Aloft brand standards when it comes to the design and features of our property to ensure our guests experience the full comfort of an Aloft. Our beds are brand new as we recently changed them out to the new Starwood Heavenly bed back in June of this year. Our parking is among the lowest of all the hotels to choose from in the Galleria area with most starting at $20 per day for parking we are significantly below this. Our universal rooms are identical to all our rooms types so that any guest may use their conveniences with some small minor changes. We are always more than happy to make a change to a room type should a guest inform us during their stay. Our ceilings are reflective of an urban loft space and apartments which is part of the décor’ to give the Aloft its signature feel in our rooms. While we do boast about our pool we ensure that the size is included in all of our literature an online information since it was originally built less than 5 years ago but we also have an agreement with our neighborhood hotels so that guests who are looking for something a little bigger are able to use the pools at these locations. Thank you again for your comments and we wish you the best in your travels.
Comment from Hotel Management
Oct 22, 2014 by gmaloft, Hotel Management
Thank you for your comments about your stay and we appreciate your continued patronage as a Starwood Preferred Guest. Our location is very proud that we adhere to all Aloft brand standards when it comes to the design and features of our property to ensure our guests experience the full comfort of an Aloft. Our beds are brand new as we recently changed them out to the new Starwood Heavenly bed back in June of this year. Our parking is among the lowest of all the hotels to choose from in the Galleria area with most starting at $20 per day for parking we are significantly below this. Our universal rooms are identical to all our rooms types so that any guest may use their conveniences with some small minor changes. We are always more than happy to make a change to a room type should a guest inform us during their stay. Our ceilings are reflective of an urban loft space and apartments which is part of the décor’ to give the Aloft its signature feel in our rooms. While we do boast about our pool we ensure that the size is included in all of our literature an online information since it was originally built less than 5 years ago but we also have an agreement with our neighborhood hotels so that guests who are looking for something a little bigger are able to use the pools at these locations. Thank you again for your comments and we wish you the best in your travels.
5 out of 5
Recommended
for Everyone
by A verified traveler

just wanted to get away for a nite.

Posted Oct 13, 2014
Pros: The security of the building and parking was excellent.
Location: Galleria, Football stadium, lot of shops.
Had another hotel booked first and went back and read reviews. I waited to cancel then finally decided to and looked at reviews and saw good ones. Was impressed about everything we saw and even more after our stay there.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 12, 2014
Clean place to stay. Great for travelers. Had anything you would need from food to bar and store. Walking distance from the galleria shopping and right in the heart of Houston.
3 out of 5
by A verified traveler from Houston, TX

Room with a view

Posted Oct 12, 2014
I was shock to walk into a nice room with the condition of the shower. It appeared it wasn't cleaned properly. I wanted to knock out a couple of wrinkles from my shirt but couldn't locate the iron. I believe the parking could be a little cheaper. The cost could be ten dollars instead of sixteen dollars. The view from the room at night was beautiful.
Comment from Hotel Management
Oct 22, 2014 by gmaloft, Hotel Management
Thank you for your review and we are so happy that you enjoyed the overall room as well as the view and we sincerely apologize for the shower cleanliness. We do have a sign inside the closet instructing our guests where the iron is located in the room and should you find it our team is readily available to instruct our guests when they call and inquire. Thank you for your comments regarding parking. We regularly check to ensure we are offering good value and guests will find our parking fee is well below our competitors in the Galleria vs. the $20 -$28 others charge. Thank you again for your review.
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Best Mid-Range Stay in Houston!

Posted Oct 11, 2014
I've stayed at dozens on Houston hotels, and this is the best for the money. Great location, great gym, great air conditioning (I like it cold when I sleep).
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas,tx

Great hotel

Posted Sep 30, 2014
Aloft is a nice place. It's clean. My dog was able to stay for free!! The staff are amazing!! Only inconvenience was no breakfast room service, only lunch.
4 out of 5
Recommended
for Everyone
by A verified traveler from Austin, TX

Good experience.

Posted Sep 29, 2014
Pros: The front office staff was friendly, courteous, patient and socialible. The decor is stylish and colorful; the hotel has a cool vibe. The room was clean. Down blanket and pillows. In room security safe. I liked that there was a large standing shower without a tub. Priced well for the area. Within walking distance to the Galleria. Cons: The bed is a mattress in on platform. Not uncomfortable, but not what I prefer. No drawers to put away clothes. Very limited space to hang clothes. No in room microwave. Additional $16/day for hotel resident parking.
4 out of 5
Recommended
for Everyone
by A verified traveler from NY

Nice hotel, close to galleria

Posted Sep 28, 2014
Great value. The hotel was a half mile from the galleria. While there wasn't a restaurant in the hotel there were enough places to eat nearby. There was a bar with some food and there was a a snack area where you could even buy a a few hot items for breakfast. The room was nice and clean.