Ratings based on 1,205 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom M

Excelente hotel cerca de Gallería

Posted May 19, 2015
Se ha vuelto mi hotel favorito para hospedarme en Houston , excelente ubicación muy cerca de Gallería y muy buenos restaurantes y el hotel esta muy bien los cuartos con todo lo necesario , la ducha y las camas excelentes.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice and modern

Posted May 18, 2015
Loved it!! The hotel is very clean, staff was super nice and helpful when needed. The room was very nice and modern
5 out of 5
Recommended
for Everyone
by A verified travelerfrom M

Muy Agradable

Posted May 16, 2015
He tenido que viajar seguido a Houston y este ya es ahora mi hotel de preferencia.
3 out of 5
by A verified travelerfrom Houston, Texas

Beautiful on the Website

Posted May 14, 2015
Pros: The area. ( The Galleria)
Cons: See info. in the box about my experience
Location: The location was great! The Galleria Mall, Restaurants, etc.
The first room, the mattress was soiled. I was given another room immediately. The mattress was not soiled, but cheap. For this hotel to be in the prestigious Galleria area, I expected more. They are in need of upgrades, especially the bedding. No restaurant, and 16.00 for parking.
Comment from Hotel Management
May 21, 2015 by aloft gm, Hotel Management
Thank you for your feedback about your recent stay. I apologize for the issue you encountered with the bed, but am pleased that our team was quickly able to resolve this issue. We hope that our recent Heavenly Bed upgrade accommodates most traveler’s bed type preferences. Although we do not have a full restaurant onsite, we do offer food in the evening at our WXYZ Bar, room service from the Capital Grill across the street, as well as grab and go items, like Panini sandwiches, from our Refuel area that is open 24 hours a day. We are extremely happy to hear that you enjoyed the location as we are easily accessible from all points in the Galleria. Thank you again for feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect

Posted May 11, 2015
The location, condition of the room, staff and convenience of the check in and check out process were all perfect. I would definitely choose this hotel again as well as recommend to others.
5 out of 5
Recommended
for Everyone
by A verified traveler

Modern Hotel

Posted May 7, 2015
Cons: Free parking
Very modern hotel which added to the experience. I would definitely stay here again because of the atmosphere and the location which is in proximity of everything the Houston Galleria Area has to offer. Loved the rooms and how up to date and stylish they were. The only down to this hotel would be the parking fee. Overall Excellent!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Retalhuleu, Guatemala

Nice Hotel, but bad shower.

Posted May 6, 2015
I loved the hotel, very comfortable and practical to stay. But the Hotel could take care better the shower, it is very bad.. But the service, facility and bedroom are excellent !
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Brooklyn, New York

Weekend getaway

Posted May 4, 2015
My 1st time in Houston and it was amazing, everything from dining 2 night life was awesome. Can't wait to go back
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel near the Galleria

Posted Apr 27, 2015
I'm a big fan of Aloft hotels and have nothing but positive things to say about my experience at the Houston Galleria location. The room was adequate in size--idea for up to 2 people, free wifi, within walking distance of shops. While they don't offer complimentary breakfast, the property makes up for it in other ways.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Detroit, MI

Nice Hotel and Nice Location

Posted Apr 27, 2015
Pros: Ambiance is great.
Cons: Language barrier with some of the staff.
Location: Great shopping and restaurants of every caliber within walking distance or maximum $5 Uber fare.
The hotel is very nice with great front desk staff. The cleaning staff was difficult to work with because there was a serious language barrier. There should be a minimal level of English that any staff that engages with the public should understand. Each day of the weekend a housekeeper entered my room at least 3 times before 11 am. The hallway on the 8th floor had a musty outdoor smell that seemed to dissipate towards the end of my stay. I will stay here again.