Ratings based on 200 Verified Reviews
They paid and stayed. We double-checked.
3.0 Room cleanliness
3.1 Service & staff
2.9 Room comfort
2.5 Hotel condition
They paid and stayed.
by A verified traveler
They say free breakfast ther is no breakfast n gPosted Sep 2, 2014
I newer ever go near of this hotel egain this i a big joke
by A verified traveler
Would not recommendPosted Jul 30, 2014
Would not recommend. Hotel in a very bad shape. Broken doors, wall marks, bad floors, just don't recommend.
for Everyoneby A verified traveler from tyler
Family vacation stayPosted Jul 8, 2014
It was 8 of us that stay for 2 nights and we were content. Except the front desk Lady had a horrible attitude. She wouldn't greet and was a very unpleasant person to talk to. Other then that everyone was ok with it. The pool is really small, it's the size of a jacozzi. :/
by A verified traveler from Corpus Christi, TX
Only in an emergency if all other hotels are full!Posted Jul 6, 2014
Pros: Nothing at all
Cons: The rooms need to be deep cleaned and updated, staff helpfulness and friendliness need major improvement!
Due to cancelled flights I needed a hotel with an airport shuttle last minute and after calling around and most hotels being fully booked this was my last option. I had read some reviews and was not excited to have to stay here but thought it would be fine for a quick sleep and better than sleeping at the airport. Booked with expedia and called the hotel to send their airport shuttle, I was told they would be there in 20minutes. 45 minutes later I called them to check where there shuttle was and they said on the way. When the shuttle finally arrived I was told they had just stopped by another terminal on the way to check and the shuttle had filled up so that's why it had taken so long. Then we drove around the airport several times to other terminals and the hotel kept calling to send us to other terminals even though no one had called in for a shuttle. The driver took all these calls as well as personal ones on her cell phone (I feel hotel shuttles should invest in a headset or bluetooth!), was unprofessional with all the ranting she did about the hotel and their communication and finally after a long airport tour I was brought to the hotel. Hotel front desk staff was ok at night, very rude in the morning and disinterested. Room was run down, smelled strange and not inviting. I don't have anything good to say about this hotel, it was a bad experience and next time I would choose to stay at the airport rather than return to it.
for Everyoneby A verified traveler from China
Last minute solutionPosted Jun 25, 2014
Pros: Convenience to IAH, free shuttles, spacious rooms
Location: Near IAH Houston Airport
My son was stranded overnight at IAH and I was helping him to book a hotel for the night from my computer overseas. Just wanted something with a shuttle and inexpensive. Didn't know what to expect at America's Best, but didn't want to pay $300 for the airport Marriott! They picked him up in the shuttle and my son was so pleased with the size of his room that he "showed" it to me over Skype when he called to say he was settled. Hourly shuttles back to the airport, so no troubles with him getting to his 6 a.m. flight. Very pleased!
by Kay from Texas
It was close to the office.Posted May 31, 2014
Pros: NOt much.
Cons: kitchen facet falls off. the dirt behind the bathroom door was still there when we left
Location: Greenpoint Mall. The Beltway.
There was no a/c, except when you turned your unit on in your room. It had a odd smell.
Recommendedby Noel from Fort Polk, LA
It was goodPosted May 23, 2014 on Hotels.com
It did what I planned to use it for (TO SLEEP). The room was clean and big. The beds weren't that comfy but they did the job at least for the night. The staff was friendly and helpful. Would stay here again :)
by William from Texas
What a waste of moneyPosted May 20, 2014
Had to get my own drinking cups, never could log onto the internet, tv kept going off by itself. Worst hotel staff I have ever had to put up. This should not even be on Expedia since it gives them a bad name.
Recommendedby Dave from Illinois
Not Clean, Looked like no maintenancePosted May 18, 2014 on Hotels.com
Walls marked up. No maitenance done in about 5 years. Cleanliness was questionable. Location good. Staff was good but owner needs a good talking to.
for Business Travelersby A verified traveler
Not againPosted May 17, 2014 on Hotels.com
Horrible outside hotel looks great rooms poor...yellow stains on towels, musty smell in room stains on bed speads.