Ratings based on 237 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Lubbock, Texas
Very nice hotel close to familyPosted Apr 28, 2015
Pros: Convenient location
Location: We visited family
Didn't spend a lot time in the hotel but the time spent there was very pleasant and staff was friendly and courteous.
for Everyoneby A verified traveler
A lot for the moneyPosted Apr 8, 2015
Great bed, pillows, TV, breakfast, location and price
for Everyoneby A verified travelerfrom Canada
Nice hotelPosted Apr 1, 2015
Have stayed here before so returned for business in the area
for Familiesby BRENDAfrom LAKE CHARLES, LOUSIANA --- Where cajun love brings safety and happiness for all.
NOT A PROFESSIONAL HOSPITALITY FACILITYPosted Feb 11, 2015 on Hotels.com
my daughter is in the hospital. it was an emergency situation, when i booked my room. i was very very tired and accidentally booked the room for the day that i booked when i needed it the day after. the manager would not work with me on it, nor would he refund the money, stating he held the room. i called best western. he had over 15 rooms available for that night and for the day i needed it. i am very disappointed in the low skills set for management to think critically in a hospitality framework, and that he was determined to keep the money any way. his attitude and behaviors do not speak well in representation of his company's value of safety and happiness for their guests. we travelled three hours to have another critical problem when management should have been prepared to assist us in solving the problem. He wouldn't even come to the desk to meet with us so we could discuss the issue. I was even willing to pay more money to keep us from having to travel in a strange town to search for a safe place to rest while we worked to take care of our family. very disappointed and recommend that staff and management learn some people skills, problem solving skills, and be determined to present hospitality with attitude and simple etiquette.
for Business Travelersby MaryFrancesfrom Columbus, MT
Decent Hotel, but had a cockroach on the wallPosted Feb 11, 2015 on Hotels.com
I was in town on business and stayed at the hotel 1 night. The room was very roomy and clean and the bed was comfortable. Although, when I awaken the next morning and I went to brush my teeth and prepare for the day, I noticed a large cockroach on the wall behind me.
for Getaway With Friendsby Ryan
Posted Jan 23, 2015 on Hotels.com
for Personal Eventby A verified traveler
Awesome Simple Short GetawayPosted Jan 13, 2015 on Hotels.com
The stay was wonderful. The staff was excellent. I enjoyed the breakfast is was hot, fresh and the supply was plentiful.
for Everyoneby A verified travelerfrom Louisiana
Weekend StayPosted Jan 12, 2015
The hotel was clean and nice. Staff was friendly and helpful. Breakfast was ok. Close to many places to eat
for Couplesby A verified traveler
Nice hotel.Posted Jan 3, 2015 on Hotels.com
Stayed here on New Years Eve. The woman at the front desk tried to find us a cab and help us get to our location. Excellent customer service. Breakfast was great in the morning, but cleaned up promptly at 10 am--so make sure you get down there on time!
for Everyoneby A verified traveler
Christmas VisitPosted Dec 31, 2014
Pros: Breakfast was good. Very well kept.
Easy access. Clean and well kept. Try to get a room away from 1960 as the noise gets load during rush hour.