Ratings based on 160 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
for Familiesby A verified traveler from Louisiana
Clean quiet facilityPosted Jun 24, 2015
Pros: Front desk personnel
Cons: Pool was cool but the spa was warm
Location: Olive Garden and lots of other restaurants right nearby
Hot breakfast Texan style extras (warm tortillas and hot sauce), room was new and ultra clean, staff went out of their way to help me locate the hotel (country girl lost in Houston...LOL), warm and friendly atmosphere and nice and quiet. Only drawback was local construction but that's everywhere in that city
for Business Travelersby A verified traveler from Wisconsin
Friendly staffPosted Apr 7, 2015
Pros: Friendly, clean and a good breakfast
Cons: the pool to be heated and a hot tub that was hot
We arrived early for a 1200 mile trip and they made accomodations to get us in early.
for Couplesby A verified traveler
Posted Mar 17, 2015 on Hotels
for Familiesby curtis from gun barrell city tx
greatPosted Mar 17, 2015 on Hotels
Great stay would stay agian
for Business Travelersby A verified traveler
Good place to sleep after long daysPosted Mar 14, 2015 on Hotels
The room was better than I expected it to be. It was spacious and clean, and room service did a good job tidying it up everyday. The only problem I had was that my key card continuously stopped working (and it was not by anything electronic that would ruin the magnetic strip). Therefore, I had to go to the front desk 4 times during my trip to reactivate the card. Otherwise, very nice place to stay.
for Couplesby Kimberly
Posted Mar 4, 2015 on Hotels
for Business Travelersby Senthilkannan from Minneapolis
Descent hotel at a costlier pricePosted Feb 18, 2015 on Hotels
Monotonous breakfast. Exactly the same throughout my 10 day stay. Could improve their service quality. Staffs are friendly though.
for Everyoneby A verified traveler from Denver CO
Close to destinationPosted Feb 18, 2015
Pros: Location, cleanliness and price
Cons: More parking
Location: Easy access to main streets I needed
Best Western Northwest was easy access to interstate, close proximity to main streets I needed and easy access to the places I needed to go. Hotel overall was clean, quiet and had the amenities I look for. Room was clean and fresh. Staff pleasant and helpful.
by A verified traveler
Posted Feb 12, 2015
unresponsive when TV went out. Not going back, unsafe area
for Everyoneby A verified traveler
Posted Feb 7, 2015
It was a clean hotel with helpful staff. Rooms were clean and all items in room worked.