Ratings based on 160 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler from Louisiana

Clean quiet facility

Posted Jun 24, 2015
Pros: Front desk personnel
Cons: Pool was cool but the spa was warm
Location: Olive Garden and lots of other restaurants right nearby
Hot breakfast Texan style extras (warm tortillas and hot sauce), room was new and ultra clean, staff went out of their way to help me locate the hotel (country girl lost in Houston...LOL), warm and friendly atmosphere and nice and quiet. Only drawback was local construction but that's everywhere in that city
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Wisconsin

Friendly staff

Posted Apr 7, 2015
Pros: Friendly, clean and a good breakfast
Cons: the pool to be heated and a hot tub that was hot
We arrived early for a 1200 mile trip and they made accomodations to get us in early.
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Mar 17, 2015 on Hotels
4 out of 5
Recommended
for Families
by curtis from gun barrell city tx

great

Posted Mar 17, 2015 on Hotels
Great stay would stay agian
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Good place to sleep after long days

Posted Mar 14, 2015 on Hotels
The room was better than I expected it to be. It was spacious and clean, and room service did a good job tidying it up everyday. The only problem I had was that my key card continuously stopped working (and it was not by anything electronic that would ruin the magnetic strip). Therefore, I had to go to the front desk 4 times during my trip to reactivate the card. Otherwise, very nice place to stay.
4 out of 5
Recommended
for Couples
by Kimberly

This traveler left a rating score only Posted Mar 4, 2015 on Hotels
2 out of 5
Recommended
for Business Travelers
by Senthilkannan from Minneapolis

Descent hotel at a costlier price

Posted Feb 18, 2015 on Hotels
Monotonous breakfast. Exactly the same throughout my 10 day stay. Could improve their service quality. Staffs are friendly though.
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver CO

Close to destination

Posted Feb 18, 2015
Pros: Location, cleanliness and price
Cons: More parking
Location: Easy access to main streets I needed
Best Western Northwest was easy access to interstate, close proximity to main streets I needed and easy access to the places I needed to go. Hotel overall was clean, quiet and had the amenities I look for. Room was clean and fresh. Staff pleasant and helpful.
1 out of 5
by A verified traveler

Posted Feb 12, 2015
unresponsive when TV went out. Not going back, unsafe area
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 7, 2015
It was a clean hotel with helpful staff. Rooms were clean and all items in room worked.