Ratings based on 149 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Denver CO

Close to destination

Posted Feb 18, 2015
Pros: Location, cleanliness and price
Cons: More parking
Location: Easy access to main streets I needed
Best Western Northwest was easy access to interstate, close proximity to main streets I needed and easy access to the places I needed to go. Hotel overall was clean, quiet and had the amenities I look for. Room was clean and fresh. Staff pleasant and helpful.
1 out of 5
by A verified traveler

Posted Feb 12, 2015
unresponsive when TV went out. Not going back, unsafe area
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 7, 2015
It was a clean hotel with helpful staff. Rooms were clean and all items in room worked.
3 out of 5
Recommended
for Business Travelers
by Nicholasfrom Austin

Good breakfast, decent bed, but stinky room

Posted Nov 17, 2014 on Hotels.com
the room smelled of cigarettes, and to make it worse the air nor fan were turned on prior to my arrival. I had to run the air conditioner all night to try to filter the smell. Having to clean and dry clean all of my clothes.
4 out of 5
Recommended
for Business Travelers
by jak

This traveler left a rating score only Posted Nov 8, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by Thomasfrom AZ

Just fine.

Posted Oct 31, 2014 on Hotels.com
Decent hotel. Clean. Neighborhood not great, but easy access to highway and decent food and drink less than 10 minutes drive.
3 out of 5
Recommended
for Business Travelers
by Kevin J

This traveler left a rating score only Posted Oct 11, 2014 on Hotels.com
3 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Sep 28, 2014 on Hotels.com
3 out of 5
Recommended
for Business Travelers
by Melaniefrom Dallas

Decent Accomodations

Posted Sep 20, 2014 on Hotels.com
The female check in clerk was quite unprofessional but other hotel staff were quality employees. The price is good so it's hard to complain. The mattress was not good quality but again, you get what you pay for. My only real disappointment is that the coffee machine in the lobby was out of order on both of my recent stays. How can any place not have a working coffee machine for business travelers?? Anyway, I am a repeat guest, so it's not a bad place to stay.
5 out of 5
Recommended
for Families
by jmmfrom Fort Worth Texas

excellent hotel

Posted Jul 26, 2014 on Hotels.com
the hotel was clean .had a comfortable stay.good breakfast