Ratings based on 155 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Wisconsin

Friendly staff

Posted Apr 7, 2015
Pros: Friendly, clean and a good breakfast
Cons: the pool to be heated and a hot tub that was hot
We arrived early for a 1200 mile trip and they made accomodations to get us in early.
2 out of 5
Recommended
for Business Travelers
by Senthilkannanfrom Minneapolis

Descent hotel at a costlier price

Posted Feb 18, 2015 on Hotels.com
Monotonous breakfast. Exactly the same throughout my 10 day stay. Could improve their service quality. Staffs are friendly though.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Denver CO

Close to destination

Posted Feb 18, 2015
Pros: Location, cleanliness and price
Cons: More parking
Location: Easy access to main streets I needed
Best Western Northwest was easy access to interstate, close proximity to main streets I needed and easy access to the places I needed to go. Hotel overall was clean, quiet and had the amenities I look for. Room was clean and fresh. Staff pleasant and helpful.
1 out of 5
by A verified traveler

Posted Feb 12, 2015
unresponsive when TV went out. Not going back, unsafe area
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 7, 2015
It was a clean hotel with helpful staff. Rooms were clean and all items in room worked.
4 out of 5
Recommended
for Business Travelers
by Nielsfrom Memphis TN

Good place to stay for a business trip

Posted Feb 6, 2015 on Hotels.com
Business trip....
5 out of 5
Recommended
for Business Travelers
by Molly

This traveler left a rating score only Posted Dec 15, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by Timfrom Allen

Clean & Comfotanle

Posted Dec 11, 2014 on Hotels.com
Clean, comfortable and convenient.
3 out of 5
Recommended
for Business Travelers
by Nicholasfrom Austin

Good breakfast, decent bed, but stinky room

Posted Nov 17, 2014 on Hotels.com
the room smelled of cigarettes, and to make it worse the air nor fan were turned on prior to my arrival. I had to run the air conditioner all night to try to filter the smell. Having to clean and dry clean all of my clothes.
4 out of 5
Recommended
for Business Travelers
by jak

This traveler left a rating score only Posted Nov 8, 2014 on Hotels.com