Ratings based on 116 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
91% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to everything

Posted Jul 18, 2015
Pros: staff, large room, location
Cons: in room safe
Location: the woodlands mall, very near Costco and wallmart, wet n wild splash town
Second time stay, cheerful staff, easy reservation, close to everything
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Illinois

We merely slept there and ate breakfast there.

Posted Jun 3, 2015
Pros: the friendliness and cleanliness.
Cons: Lighting in our room.
Location: Location was close to family that we were visiting in the Woodlands. We did not participate in near hotel activities.
The room was very clean and comfortable. I would improve the lighting in the room, but I like a well lighted room. The staff was extremely courteous from the desk clerk to the breakfast servant to the maid service. The breakfast was OK, but have had better inclusive breakfast bars. Did not use the pool.
3 out of 5
Recommended
for Everyone
by A verified traveler

Thin walls

Posted May 22, 2015
Great customer service just thin walls and can hear the interstate
2 out of 5
Recommended
for Business Travelers
by A verified traveler

should be better

Posted Apr 19, 2015 on Hotels
Phones broken, stinky pillow, staff abandoned front desk several times. Not well run
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 2, 2015
Beds needed to be replaced as they sunk in the middle. The breakfast bar was not always updated without requesting
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice but could be better.

Posted Mar 30, 2015 on Hotels
Hotel is clean but needs a major upgrade. Very old style décor. Bed sheets are paper thin.
2 out of 5
Recommended
for Couples
by Mark from Round Rock

Average at best

Posted Mar 20, 2015 on Hotels
Nothing special here. Hallways were warm, as the AC's didn't work well. Towels provided were like sandpaper and not as clean as would be expected. Beds were below average. The good: nice sized room and good AC unit.
4 out of 5
Recommended
for Families
by marha

This traveler left a rating score only Posted Mar 10, 2015 on Hotels
2 out of 5
by A verified traveler

Posted Mar 10, 2015
One of the worst experiences I've ever had at a motel
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Nice hotel close to The Woodlands

Posted Mar 3, 2015
Pros: THe breakfast
Cons: Snacks available at night
Location: The Woodlands Mall
Friendly staff, good breakfast. The room decor was a little bland, but OK