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Reviews of Best Western Webster Hotel, Nasa

2.5 out of 5
Best Western Webster Hotel, Nasa
889 W Bay Area Blvd, Webster, TX

Reviews

7.8

Good

Rating 10 - Excellent. 366 out of 1000 reviews" "
Rating 8 - Good. 333 out of 1000 reviews" "
Rating 6 - Okay. 138 out of 1000 reviews" "
Rating 4 - Poor. 83 out of 1000 reviews" "
Rating 2 - Terrible. 80 out of 1000 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

sammie

Traveled with partner
Liked: Staff & service
The price for the stay was very good price . The areas was clean and the room was nice and comfortable. The guest services was wonderful at checking in and checkout.
Stayed 1 night in Apr 2024

4/10 Poor

Marissa

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I checked in and the tv and refrigerator didn’t work in my room so they gave me a different room. Then they checked in another family and gave them access to my room. A whole family of 5 waltzed into my room and they apologized and said who are you again so we can fix it in the computer. The facility is also run down and I had to beg for towels. Don’t stay here.
Stayed 3 nights in Mar 2024

2/10 Terrible

Brittany

Stayed 1 night in Mar 2024

2/10 Terrible

John

Stayed 1 night in Mar 2024

8/10 Good

sammie

Liked: Cleanliness, staff & service, property conditions & facilities
Check In was quick and easy. Staffed was good. Breakfast was great.
Stayed 1 night in Mar 2024

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

orlando

Disliked: Cleanliness, property conditions & facilities
Nothing
Stayed 1 night in Mar 2024

10/10 Excellent

Wesley, Bastrop

Stayed 1 night in Jan 2024

8/10 Good

Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 2 nights in Mar 2024

6/10 Okay

Eldrid

Liked: Staff & service
Disliked: Property conditions & facilities
Overall ok but the carpet in the hallway
Stayed 1 night in Mar 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Nice atmosphere
Stayed 1 night in Mar 2024

6/10 Okay

sammie

Stayed 1 night in Mar 2024

6/10 Okay

sammie

Traveled with partner
Overall, the check in process was quick and easy.
Stayed 1 night in Feb 2024

10/10 Excellent

Katie

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel is old , dirty, and, unsafe. The room had a musty smell, the bathroom was dirty and there were shady people walking around outside the hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here when we visit the Webster area. They are a very comfortable place. Great place for family with special needs kids too!
Stayed 1 night in Mar 2024

8/10 Good

Eric

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was in good condition. The front desk people are akways helpful. Location is very good next to shopping and restaurants.
Stayed 1 night in Feb 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm in NM and my husband just got out of the hospital in Houy, he was walking. The front desk, a man and a woman, said they didn't have it THEN charged me! Would NOT give a refund AND ITS THEIR FAULT! They would not take responsibility! Very very poor service, they'll rob you, watch out!
Stayed 2 nights in Feb 2024

10/10 Excellent

Joy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an great location for us to stay and staff was very nice and it was a reasonable value.
Stayed 2 nights in Feb 2024

2/10 Terrible

Cheyenne

Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches were in the room
Stayed 1 night in Feb 2024

10/10 Excellent

Marquel

Stayed 3 nights in Feb 2024

10/10 Excellent

Sabrina

Stayed 1 night in Feb 2024

2/10 Terrible

Serena

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Wesley, Bastrop

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located to I 45 in Beltway eight
Stayed 1 night in Jan 2024

4/10 Poor

Lisa A, Port Lavaca

Business traveler, Traveled with partner
Liked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to. Perfect place to stay if you are visiting Nasa. Plenty of dining options nearby and a couple of malls. Also quite close to Kemah boardwalk area.
Stayed 1 night in Jan 2024

8/10 Good

Shivon

Very nice and cozy!
Stayed 1 night in Jan 2024

2/10 Terrible

Mauricio

Stayed 1 night in Dec 2023

10/10 Excellent

TORRANCE

Stayed 1 night in Dec 2023

8/10 Good

Jesse

Stayed 1 night in Dec 2023

10/10 Excellent

Eric

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk are very friendly and helpful.
Stayed 3 nights in Dec 2023

10/10 Excellent

Mystina

Stayed 1 night in Dec 2023

10/10 Excellent

Kain

Stayed 1 night in Dec 2023

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spot

2/10 Terrible

Allan

Stayed 1 night in Dec 2023

6/10 Okay

Vishva

Its good in the budget
Stayed 1 night in Nov 2023

6/10 Okay

Bobby

Traveled with family
Liked: Staff & service
Hotel was outdated and in need of a remodel. Service was great and breakfast buffet was very nice. A/C in room was very nice. For the price the hotel served it's purpose.
Stayed 1 night in Nov 2023

8/10 Good

GISELLE

Traveled with group
Liked: Cleanliness, staff & service, amenities
Location is very good
Stayed 2 nights in Nov 2023

10/10 Excellent

Larry

Stayed 1 night in Nov 2023

6/10 Okay

Deana

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Room needs some TLC. Not very clean. Toilet not attached properly, felt like it was going to tip over when it was used.
Stayed 1 night in Oct 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
This is my third time to stay at this facility. The staff is always very friendly. the rooms are perfect
Stayed 3 nights in Oct 2023

4/10 Poor

Michael

Liked: Staff & service
Restroom is to small and beds to small too
Stayed 3 nights in Oct 2023

2/10 Terrible

Melissa

Traveled with partner
Disliked: Staff & service, amenities
We bought a new car and had it parked in the hotel parking lot. Someone stole our license plate. Management said they were not liable for any theft and they would not honor a free night for us to stay another day to sort out the issue (it was Sunday). There was also a domestic violence issue going in that caused us to feel unsafe.
Stayed 1 night in Oct 2023

10/10 Excellent

Peaches

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 3 nights in Oct 2023

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Crispín

Disliked: Cleanliness, property conditions & facilities
I stay 3 nights and they didn’t clean my room
Stayed 3 nights in Sep 2023

8/10 Good

Eric

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very convenient location next to shopping places and restaurants and all within walking distance. Front desk staff are suoer friendly and helpful.
Stayed 3 nights in Sep 2023

6/10 Okay

Jaclyn

Stayed 7 nights in Sep 2023

10/10 Excellent

Leann

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night but it was very nice and clean.. easy to get to and in a safe area..
Stayed 2 nights in Sep 2023

10/10 Excellent

suresh

Stayed 1 night in Sep 2023