Lobby
Check availability

Reviews of Budget Inn

2 out of 5
Budget Inn
4840 Spencer Hwy, Pasadena, TX

Reviews

6.0
Rating 10 - Excellent. 9 out of 41 reviews" "
Rating 8 - Good. 7 out of 41 reviews" "
Rating 6 - Okay. 10 out of 41 reviews" "
Rating 4 - Poor. 4 out of 41 reviews" "
Rating 2 - Terrible. 11 out of 41 reviews" "

6.4/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Noemi

Traveled with family
Liked: Cleanliness, staff & service
Center of everything
Stayed 1 night in Mar 2023

6/10 Okay

maria

Stayed 2 nights in Dec 2021

2/10 Terrible

Fernanda

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible place, was relocated here by Expedia due to an overbooking issue in Expedia’s behalf. Would never stay in this place evern for free.
Stayed 2 nights in Sep 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
The room had a real bad odor! Couldn’t even sleep!
Stayed 1 night in Jul 2021

8/10 Good

NEEL

Liked: Cleanliness, staff & service
Comfortable stay
A quick booking through Hotel.com landed me this place. Easy to book and check in. New towels would be a nicer addition.
Stayed 1 night in Jun 2021

4/10 Poor

Michael

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There were old matresses outside the units , not maintained inside either .
Stayed 1 night in May 2021

6/10 Okay

Jairo

Liked: Staff & service
Stayed 1 night in May 2021

4/10 Poor

William

Disliked: Property conditions & facilities, room comfort
There are other options
Your listing of hotel misleading. Room just OK but other guests must of been homeless. Up ALL night Management appears not to care or correct even if you complain
Stayed 1 night in Apr 2021

10/10 Excellent

Janice

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place. Great location
Stayed 1 night in Mar 2021

10/10 Excellent

Yanitzi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Frances

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Stayed 1 night in Mar 2021

2/10 Terrible

Donavaun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scared for my life !!! Do not stay there no CAMERAS BY THE ROOMS !!!!!
Stayed 1 night in Feb 2019

6/10 Okay

Russell

Stayed 1 night in Aug 2018

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
To was good for the price
Stayed 1 night in Jun 2018
Response from Nick Patel.. on Jun 26, 2018
Thanks For Stay Here.We Wait Your Next visit.Wel Come

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Nick Patel.. on Jun 4, 2018
Thank You So Much......

6/10 Okay

Mellissia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
I guess
Things we're fine until the lady wanted to stand in the door demanding to service the room after I repeadly asked her to go so I could sleep ... Then she wouldn't retrun our change for like an hour so rooms are ok but service sucks
Stayed 1 night in Mar 2018
Response from Patel. on Mar 19, 2018
Hello sorry for the inconvenience for your trouble and for cleaning the room we have to do the room services regularly when customer stay in the room and not giving your change that is not possible may be it could be a delay giving your money may be we are busy doing something and very sorry if you didn't like our services but just lets us know what we need to fix so we can improve and treat our customer better way ..... Thank you and have a great day .....

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Grimy, seedy little place that hotels.com found for us after hurricane Harvey ravaged Houston. Our hotel said they were stein business but Hotels.com said our reservation was cancelled and they would find us an equivalent place. Budget Inn was grimy without even coffee in the morning. No stoppers in sink or tub so shaviyand bathing were out. Two adult content channels were on the TV without being requested. Shocking! Absolutely would not recommend.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

6/10 Okay

Roy

2/10 Terrible

Discusting

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run far away
Smelly and stained carpets, sheets and blood on the walls. Staff was very rude. My 7 year old twins turned on the tv to have it come on to porn.

6/10 Okay

David, Corpus Christi

Disliked: Cleanliness, room comfort
stranger
Picture doesn't represent room. They gave us a room that door didn't shut and lock, random person walked in our room at 5:30 am, HUGE safety concern!

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
I will never stay there again, the room stinks and could get towels in a timely manner. and only got 2.They had to wash them. We ask for more and never got them.

6/10 Okay

Robert, Cedar Park

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Clean Hotel, decent location
The hotel did not have the fax from Hotel.com and it took the young lady quite some time to check me in. Staff was very kind. Hotel was clean and neat, grounds are well kept. Bed was like sleeping on boards and pillows were so thin I had to put some of my clothes underneath so my neck would be comfortable. No coffee machine, that was a downer. Overall, this place was not worth the $84 I paid.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

10/10 Excellent

Kenneth, New Caney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
last minute rush
The cleanliness was good and the room ready to accept guests. The staff were friendly and organized. For a basic room, it was a decent one for a last minute reservation.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Budget?
"Budget" apparently refers not to the price but to the amenities. No breakfast, no coffee in the room, and only 2 medium size towels for 2 guests. A noisy A/C and overall not that cheap considering the area of Pasadena.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
hotel management very rude
at checkout time the manager came with the maid while we were still collecting our belongings and because the door was open came in took the sheets off the bed and was inconsiderate. she made it clear that she was upset we did not book direct.

2/10 Terrible

Jerickson, Arizona

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the money
Location a little off the freeway. Rude customer service from the receptionist who signed me. Some trash left in the trash cans. The door wouldn't fully close or lock. Had to stick the key card in the door for it to fully lock.. didn't feel safe here. A bit too expensive for the looks and service.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Not to bad.
The husband and wife that run that hotel where outstanding. Not someplace I would take the family, but a great place for out of town works at the numerous plants around there. I'll be back.

6/10 Okay

N. Freeman, Corpus Chrsit

Not bad
The room where clean. It was close to a lot of things in the area. My family and I had a great time.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality of service

2/10 Terrible

nora, san antonio texas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
is is the worst hotel I ever stay
over charge by the hotel, when we arrive they ask me 59 dollars extra even when the room was for 4 people (because I do have 2 extra people

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean :)
Family owned hotel by husband and wife, who are very polite. And rooms were very clean!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel needs better beds. Beds were very hard and pillows very flat. Front desk staff looked like they were in a bad mood.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad experience
bad experience was the only place available that night

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Budget Inn - Pasadena, TX - Worst Case Senario
The room looks nice. The staff is friendly. Upon arrival and departure, the office is closed. Never actually got to go inside the lobby. Transactions are provided through a window. It was hard to hear the attendant because there is no hole to speak through. Not much information was given. No invoice or anything. Just handed a key and they said thank you. The beds were hard to sleep on. Like a rock (some people like that - I was hurting in the mornings.) The bathroom lights were too dim. Only one tiny bottle of shampoo provided even though we had two guests. The shower didnt work correctly. As soon as you turn on the water the shower starts. It was jammed. The water knob was difficult to turn off, it just kep spinning and spinning and it took a long time to get the right temperature. Whoever cleaned the room didnt replace the towels. It looked like they picked up the rags on the sink and just hung them back up. Toilet looked used upon return and neither myself nor my guest lifts the toilet seat. I think the cost of the hotel is overpriced for the quality. There was no coffee maker. All in all we will not be returning to this hotel unless there is no other options.

6/10 Okay

Verified traveler