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Reviews of Candlewood Suites League City, an IHG Hotel

2.5 out of 5
Candlewood Suites League City, an IHG Hotel
2350 Gulf Fwy S, League City, TX

Reviews

8.2

Very Good

Rating 10 - Excellent. 411 out of 878 reviews" "
Rating 8 - Good. 251 out of 878 reviews" "
Rating 6 - Okay. 106 out of 878 reviews" "
Rating 4 - Poor. 63 out of 878 reviews" "
Rating 2 - Terrible. 47 out of 878 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Jim

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Had a weird smell in the room.
Stayed 1 night in Mar 2024

10/10 Excellent

Bryan

Stayed 1 night in Mar 2024

10/10 Excellent

Pauline

Traveled with family and small children
Liked: Cleanliness, staff & service
Too much mold smell, even in the bedding.
Stayed 1 night in Mar 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Jan 2024

10/10 Excellent

Robbin

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very nice and convenient for my husband’s Dr. appointments
Stayed 1 night in Feb 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Darrell

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Feb 2024

8/10 Good

Cartrail, Haughton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice and quiet stay close to the MD Anderson facility
Stayed 1 night in Feb 2024

8/10 Good

CAROLYN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Feng, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel, clean and quiet.
Stayed 1 night in Jan 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly Surprised
Well. There’s a wonderful Front Desk & Customer Service Attendant and her name was Diana. She treated myself , and from what I saw, EVERYONE else staying there like they were basically “Famiily.” The level of service & dedication I saw honestly from her and the entire team , was WAY more than I expected. Never stayed there before . Now , if I am there again for travel, I have for my new GO TO . Great job Candlewood Suites in League City
Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good stay for the money
Very friendly staff. The place is a tiny dated but so clean. The bed was hard but I like soft so probably great for most. Great price and I will stay there again.
Stayed 1 night in Jan 2024

10/10 Excellent

Marcos

Traveled with partner
Had a terrible experience at a hotel 10 minutes up the road and came here. It wasn’t check in time but decided to see if a room was available for us to do see because we were exhausted from the horrible experience prior. Diane was amazing. She heard our story and was able to help us out and put us in a room. This will be our go to place when coming up here from now on. Diane is a 5 star.
Stayed 1 night in Jan 2024

8/10 Good

Naomi

Stayed 2 nights in Jan 2024

4/10 Poor

Lauren

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Due to the recent rain the Ceiling had leaked and the carpet was soaked and had an odor , when brought up to front desk they did not offer a compensation and couldn’t move me. I stayed there for 2 night with a wet carpet and bad smell
Stayed 2 nights in Jan 2024

10/10 Excellent

Ted

Stayed 1 night in Jan 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Had quit a few cockroaches in the room and the soap dish in the shower fell off the wall and shattered in while my son was in there.
Stayed 2 nights in Dec 2023

10/10 Excellent

Sharne

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Bryan

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable room
Stayed 1 night in Dec 2023

8/10 Good

Donald L

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice room
Stayed 5 nights in Dec 2023

8/10 Good

Debra

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

Dorothy

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hard to get to. No phone charging. Tv did not work at all. No wonder the price was more reasonable. Will not return.
Stayed 1 night in Dec 2023

10/10 Excellent

Ted

Stayed 1 night in Dec 2023

10/10 Excellent

Racquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and courteous
Stayed 1 night in Dec 2023

10/10 Excellent

KELLY

Stayed 1 night in Dec 2023

10/10 Excellent

Jan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff was gracious and courteous.
Stayed 1 night in Dec 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the staff! The girls at the desk were helpful and pleasant! It's conveniently located by the freeway and made it easy to get around.

6/10 Okay

Nacall

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
When I walked into the hotel it had a terrible smell to it. The room was okay..it served the purpose. The staff was very nice. I was disgusted by the fact that there was a used fork in the sink and a used bowl in the cabinet. I don't use the dishes anyway but it's just the fact of the matter that that was present upon my check-in to a "clean" room. There was also hair on one of my bath towels. The comforter had a cigarette burn hole on it. I didn't mention this to the staff. I just wanted to get through the holiday weekend and enjoy it as best as I could. I also had other people with me.
Stayed 3 nights in Nov 2023

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I simply had a pleasant stay.
Stayed 4 nights in Nov 2023

10/10 Excellent

Gearldine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience.
Stayed 2 nights in Nov 2023

8/10 Good

Charlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 1st room had no TV and phone operational. The second room we were sent to had maintenance painting. The 3rd room was perfect.
Stayed 1 night in Nov 2023

10/10 Excellent

Dara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness means everything
Perfect, Elizabeth was amazing
Stayed 1 night in Nov 2023

8/10 Good

blane

Stayed 28 nights in Sep 2023

2/10 Terrible

Robert

Stayed 2 nights in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall goox
Overall nice hotel. The room had an odd smell and could not get AC to regulate temperature and fan.
Stayed 2 nights in Oct 2023

10/10 Excellent

Amberlye

Stayed 1 night in Oct 2023

8/10 Good

Alice

Stayed 1 night in Sep 2023

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Oct 2023

6/10 Okay

blane

Stayed 1 night in Sep 2023

4/10 Poor

Robert

Disliked: Amenities
Flooded floors and smelled horrible
Stayed 1 night in Sep 2023

10/10 Excellent

ROMAN, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Strategically placed for my travel proposals, an area of high quality and personalized attention
Stayed 3 nights in Sep 2023

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Tarrance

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good great experience will book again
Stayed 1 night in Jul 2023

6/10 Okay

Richard

Stayed 2 nights in Sep 2023

4/10 Poor

Bonita

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Will not stay here again- room was stuffy and smelled like smoke.
Stayed 2 nights in Sep 2023

6/10 Okay

hideyuki

Ummmmm..... Nothing to say here right now
Stayed 8 nights in Aug 2023

6/10 Okay

Dawn

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed there due to our AC our home had stopped working and was being replaced. We wanted to be close to the house Very clean rooms. Maybe a little heavy on the fabuloso cleaner due to smell took a lot of time to disípate. Towels clean and fresh, bathroom tub and shower worked fine. Room set up well parking convenient. Outside side door entrance key opener did not work but told front desk. AC in room working but room was cool never got to temp of 70 as we set it. Woke up with it not working at 12:30 and requested change of rooms. Was able to move to Nextdoor room and it was fine. AC working great. We feel we should have been given some kind of money off of bill due to initial room equipment not maintained and having to move at 12:30 in the morning. Overall though in a pinch we would stay there again.
Stayed 1 night in Aug 2023