Ratings based on 174 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
90% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom austin

Posted Feb 24, 2015
Pros: very clean and convenient
Cons: more waffle makers
Location: galleria mall, edwards movies, pizza, sushi
Last minute and easy to book. very clean. nice beds comfy rooms.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 23, 2015
Stayed here 2 times for longer durations. Good location, great free breakfast, decent WiFi, spacious and clean rooms.
4 out of 5
Recommended
for Everyone
by A verified traveler

Everything was nice except there was no hot water!

Posted Feb 10, 2015
Pros: Ver clean and bed great. Very nice breakfast bar.
Cons: Make sure the hot water is HOT!
Wasn't up for a cold shower but the bed & pillows Werner great.
2 out of 5
by A verified traveler

Just OK

Posted Feb 4, 2015
Had to interrupt a personal phone call of the front desk personnel to get checked in, felt like I was putting them out. When checking out the front desk personnel was taking "selfies" and I had to wait. They refused to print me a receipt. Not a good location.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom north carolina

Business

Posted Jan 27, 2015
Comfortable bed and good breakfast. Internet was a little slow.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 21, 2015
Friendly staff. Rooms were very comfortable. Family was happy with the breakfast.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jan 20, 2015
No problems. I felt comfortable and safe.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 20, 2015
Me and my family stayed for 2 nights.The staff at night was terrific.We had an issue with the a/c not working properly. The morning staff was notified about our problem and nothing was done to fix it or give us another room.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Auburn, AL

convenient location

Posted Jan 19, 2015
I have stayed here twice. Rooms are clean and comfortable. Front desk guy is always positive and polite. The hotel is not right in front of Galleria but close enough. Only downside was wending machines. Bottled water from the machine was open and filled with water less than what it is supposed to be, but that is a very minor issue and I will definetely stay at this hotel for my next visit.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 16, 2015
the room was ok for a one night stay. there wasn't enough towels in the bathroom and the coffee maker didn't have the pot to it.