Ratings based on 78 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Fort Worth, TX
Served its purposePosted May 28, 2015
Pros: Known brand, fair price, good quality.
Cons: Not much! The pool/hot tub were a little dirty, but there were a lot of recent storms.
Location: Within about 15 miles is the Kemah boardwalk, Johnson Space Center, and the USS Texas 1913 battleship - all very fun and historic activities!
We've stayed at a few Comfort Suites and we know what we're getting with this national chain: Clean, modern rooms with a few extras like a fridge, microwave, coffee maker, decent cable, continental breakfast included, comfy bed (most important!), etc.
for Business Travelersby Amandafrom Fort Worth
We won't stay here again. Rooms smelled.Posted Feb 20, 2015
The hotel looks nice and it was clean. The problem was that the room smells extremely bad. I had them change me to a different room. The second one smelled also, but not quite as bad as the first one. We all left with headaches in the morning. The breakfast bar was very poorly stocked. To get more food, you had to track down the staff. The only positive was that the staff was very polite and easy to deal with for the issues.
for Everyoneby A verified travelerfrom Kemah, TX
All you need...Posted Jan 13, 2015
Pros: Location. Good rooms, Good staff.
Location: Location good, several restaurants within walking distance, right off HWY with easy access
I stay here once a year for the Baytown chili cook off and have never been disappointed. Location good, several restaurants within walking distance, right off HWY with easy access. Good room, good staff.
Comment from Hotel Management
Jan 14, 2015 by Comfort Suites, Hotel Management
Dear Dave, Thank you for taking the time to write such a positive review about our hotel. My staff and I are very happy you enjoy your stay with us every year. Your feedback will be used to help us provide great service for you and all future guests. Thank you and we look forward to seeing you again soon.
by A verified traveler
Not what I thoghtPosted Dec 17, 2014
Cons: Better security for vehicles.
There is another hotel behind this one and in order to get to that one you have to drive through the parking lot. There was also a Denny's in front of the hotel which brought a lot of traffic through the parking lot. Throughout the night there were many cars that came and just parked in the parking, never got out, and then would leave. This, along with all the traffic beck and forth left me to worry about the safety of my vehicles. Some places in the hotel smelled but the majority of it was descent. There is also a non refundable pet contrary to what Expedia had said when I booked the room, so be aware of that if you have pets.
by A verified travelerfrom Baytown Texas
HotelPosted Nov 8, 2014
The room was very clean, carpet looked a little dated and the bed was hard as a rock. I'd stay again if they changed the mattresses
for Familiesby Ederfrom McAllen tx
great locationPosted Nov 3, 2014
Good conditions, good location
Recommendedby Pattifrom Baytown, TX
very poor maintenancePosted Oct 27, 2014
no one new how to operate the safes. no one could do anything about this except the manager who was not on duty. There were little ants all over the room. Not a nice stay.
for Business Travelersby A verified traveler
Posted Aug 30, 2014
for Business Travelersby Emmitfrom Chicago
Very satisfied business travellerPosted Aug 15, 2014
The reviews I read prior to staying at this hotel did not do it justice. I was very satisfied with the cleanliness and amenities in the hotel room. As an out of state traveler from the Midwest, this hotel was superior to other Midwestern hotels in the same class.
for Familiesby NICOLASfrom FRANCE
RASPosted Aug 8, 2014
Pour une étape d'un soir ou deux c'est correct mais pour une suite familiale c'est moyen niveau place et promiscuité. Propre mais bon sang, stop à la moquette ! Car forcément, c'est pas nickel... Petit déjeuner très bof.