Ratings based on 152 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
100% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom ft lauderdale fl

Posted Feb 18, 2015
Great stuff! Frontdesk agent/night concierge very helpfull! Cleaningness ... Not quite 100%...
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Austin, TX

Nice hotel and easy access to major interstate

Posted Jan 5, 2015
Pros: The staff and hotel is very nice.
Cons: The vending machine on the 3rd floor appeared to be out of order or not plugged in. Had to go to another floor to get a soda.
Location: Right next to the Splash Town water park if you're traveling during the summer. A block from a Rudy's Bar-B-Que restaurant.
The hotel is a great place to stay. Located just off of I45, there's a light on the street its located on to get you in and out easily. Lots of restaurants and stores nearby.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Biloxi, MS

Clean and comfy

Posted Jan 3, 2015
Pros:big room with double beds and sofa couch. Nice bathroom. Plush beds. Pretty good location. Free breakfast Cons: breakfast average with yogurt, apples, muffins, waffle maker and "eggs", sausage and biscuits. Eggs were dry and almost burnt. Oh well. Main problem is the thin walls. Some ppl came back to their room at 3 am and decided to party. Loud bumping music and loud talking. Mgmt contacted them twice and it subsided enough to sleep. The mgmt said if we had one more problem they would escort them out.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Orleans

Great location off highway, near shopping

Posted Dec 30, 2014
Very comfortable, nice amenities, good breakfast. It had a mini fridge, which I enjoyed. The only problem was the sink faucet had some toothpaste spatter, and soap dish drain was clogged with dried soap caked in it. Kleenex box was almost empty. But everything else was comfortable. Beds were very nice.
Comment from Hotel Management
Jan 1, 2015 by Jason, Hotel Management
Hello Tamara, Thank you for taking the time to share your experience while staying with us! I will pass along your input to the housekeeping supervisor to ensure this issue is addressed accordingly. I am happy you enjoyed your stay and we hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom South Texas

family

Posted Dec 2, 2014
Pros: Friendly staff and comfortable bed.
Location: Great location; off of I-45. A lot of restaurant and entertainment close to hotel.
Fantastic Employee at the time of check in and out. Great personality and friendliness. The room was nice clean and very comfortable.. thank you
Comment from Hotel Management
Dec 3, 2014 by Jason, Hotel Management
Thank you Laura for your kind words and great review! I will be sure to share your compliments to the staff and more specifically, Barbara. She is the one that took such good care of you and your family. She is a true asset to our team. thank you again and we hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Michigan

Nice Hotel

Posted Nov 28, 2014
The staff was very friendly, the room was clean and the bed was amazing. The overall appearance of the hotel was excellent. The location was right off the hi-way with shopping and restaurants near by. I will stay here again when I come back to Houston.
Comment from Hotel Management
Dec 2, 2014 by Jason, Hotel Management
Thank you Mary for your kind words! We strive to satisfy our guests with a clean, comfortable, and friendly atmosphere. Obviously we succeeded during your recent stay and again, thank you! We hope to see you again soon!
4 out of 5
Recommended
for Families
by Pablofrom Spring

Comfortable but unsatisfied

Posted Nov 20, 2014 on Hotels.com
Although we forgot a brand new phone charger, and we called that same day to claim it nobody saw it. Talked with the manager and he said it would come out no matter what and here we are two weeks later and no phone call. Breakfast is a disaster as far as getting honey or any items cause the lady rather take the trash out first than help get what you need. We like Kimberly there and just for that we would come back.
Comment from Hotel Management
Jan 31, 2015 by Jason H, Hotel Management
Mr. Pablo, Thank you for giving your input regarding your recent stay. Unfortunately we did not find your phone charger that was left in the room. As far as honey for the breakfast, we do not offer this condiment on the breakfast menu. I am happy to hear that Kimberlie left a good impression with you and hope to see you again soon!
3 out of 5
Recommended
for Families
by Aymanfrom spring, texas

it could have been better

Posted Nov 18, 2014 on Hotels.com
the room had cleanliness issues, from food by the night stand to dirty fridge and real bad dust on the edging of the carpet, plus the shower curtain had red stains which was red nail polish, but it looked like blood. I work in the hospitality industry as well.
Comment from Hotel Management
Jan 31, 2015 by Jason H, Hotel Management
Thank you for taking the time to leave your feedback regarding your stay. I must start by apologizing for the lack of attention on the part of housekeeping as this is not how we operate. I assure you this has been addressed with the department head to ensure this does not occur in the future. Thank you again and I hope you will give us another chance to provide you exceptional service.
3 out of 5
Recommended
for Families
by Pablofrom Spring

Keep up the good work

Posted Nov 8, 2014 on Hotels.com
I love the place and will come back but definitely can work on getting better staff. Except Kimberly she was awesome, my family had couple issues during breakfast on two if the nights.
5 out of 5
Recommended
for Getaway With Friends
by Lindsiefrom Hutto

Better than the Hilton in College Station!

Posted Nov 4, 2014 on Hotels.com
Great!
Comment from Hotel Management
Jan 17, 2015 by Jason H, Hotel Management
Wow thanks Lindsie! Come back and see us soon!