Ratings based on 263 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Guatemala

It is a convenient, regular Hotel without any doec

Posted Aug 17, 2014
Pros: Convenient location
Cons: Breakfast
Location: House of blues in walking distance
All ok, but breakfast could be better. There is just a coffee shop with limited options.
Comment from Hotel Management
Aug 21, 2014 by Ryan, Hotel Management
Thank you so much for taking the time to review our hotel! It was great to hear you enjoyed our convenient location with walking distance to House of Blues. I wanted to let you know that we do update our menus every 3 months. Thank you again for staying with us and we look forward to your next visit. Ryan Frederick General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Odessa, TX

Visiting Houston for a night

Posted Aug 4, 2014
Pros: We noticed the hotel staff at the front desk went out of their way to help us and were extreemly friendly. It was refreshing to have such genuin sout
Cons: The only bad issue we had was with the valet parking. When we called to have our car delivered to the front, the automated system said they were unab
Location: Starbucks on the premises and close events in walking distance.
We had an enjoyable stay at the hotel and were treated like VIP's by the hotel staff.
Comment from Hotel Management
Aug 9, 2014 by Ryan, Hotel Management
Thank you so much for taking the time to review our hotel! I was thrilled to hear you enjoyed the friendly team. I sincerly apologize for the valet experienc. I will forward your comments to our valet manager to ensure we improve in this area. Thank you again for staying with us and we look forward to your next visit! Ryan Frederick General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to convention center

Posted Jul 21, 2014
Pros: Great bed comfort.
Cons: Maybe a few more room updates (tile grout in bathroom). Most things were fairly fresshly done.
Location: Great restaurants near hotel and convention center. Crucial to me was coffee inside hotel and a Starbucks right outside with conv. center close.
Great hotel employees from valet to front desk to bar. Everyone seemed to be happy and hard working.
Comment from Hotel Management
Jul 24, 2014 by Ryan, Hotel Management
Thank you so much for taking the time to review our hotel! I was thrilled to hear you enjoyed your stay with us! The team will enjoy hearing your great comments on their service. Ryan Frederick General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Good value hotel located in central downtown

Posted Jul 7, 2014
Pros: Hotel was easy to reach via public transport from Hobby airport plus bus stop to reach space center was only down the load
Location: The only negative aspect was the fact there were a lot of down and outs hanging around Main Street which is not so nice for female travellers
Reception was very friendly and helpful with recommendations on what to do whilst in town and directions. Although there was construction work going on over the weekend (they were repairing the metro line) the hotel was accommodating in my request to have a room on the quiet side of the hotel. Pool was very nice and welcoming esp. given the humidity in Houston.
Comment from Hotel Management
Jul 11, 2014 by Ryan, Hotel Management
Thank you for taking the time to review our hotel! It is great to hear you enjoyed our friendly team and our wonderful roof top pool! We truly value your business and look forward to your next visit. Ryan Frederick General Manager
3 out of 5
Recommended
for Getaway With Friends
by Mark from Austin Tx

Ridiculous Parking

Posted Jul 1, 2014 on Hotels.com
It's outrageous to be charged $30.00 to park my car at the hotel I am staying at. To get there and to be told that, but a damper on the entire experience. Just fold the parking into the rate for the room. I wont go back.
Comment from Hotel Management
Sep 13, 2014 by Ryan, Hotel Management
Thank you for takng the time to review our hotel! We apreciate you choosing to stay with us! I wanted to let you know that we have the most competitive price for valet parking of the hotels in Downtown . Thank you again for staying with us and we hope you will come back to see us. Ryan Frederick General Manager
4 out of 5
Recommended
for Getaway With Friends
by Ashley from Conroe

Great stay but food

Posted Jun 27, 2014 on Hotels.com
It was a great location and we had a great time the only thing was food and drinks were a little pricey the drinks were like three dollars for one bottle of water the hotel server even suggested we go to a gas station to get drinks overall good hotel
Comment from Hotel Management
Sep 13, 2014 by Ryan, Hotel Management
Thank you for takng the time to review our hotel! It is wonderful to hear you enjoyed your stay with us! Thank you again for staying with us and we look forward to your next visit. Ryan Frederick General Manager
3 out of 5
Recommended
by mrenick from Little Rock, AR

good location, good service

Posted Jun 26, 2014 on Hotels.com
hotel was in a good location for visiting downtown Houston. Staff was helpful and friendly. We would stay there again.
Comment from Hotel Management
Sep 13, 2014 by Ryan, Hotel Management
Thank you for takng the time to review our hotel! I was thrilled to hear you enjoyed our clean and friendly hotel and that you will be back to see us! We truly value your business and looke forward to your return Ryan Frederick General Manager
4 out of 5
Recommended
by Greg Foster from Clearlake

Great staff

Posted Jun 26, 2014 on Hotels.com
The staff at the counter was friendly and helpfull. They took great care in helping us get around down town.
Comment from Hotel Management
Sep 13, 2014 by Ryan, Hotel Management
Thank you for takng the time to review our hotel! It is great to hear you enjoyed our friendly hotel and they helped you with directions! We truly value your business and looke forward to your return Ryan Frederick General Manager
5 out of 5
Recommended
for Getaway With Friends
by jrbwfsb from Cedar Park Tx

great location

Posted Jun 19, 2014 on Hotels.com
Staff was very friendly!!!
Comment from Hotel Management
Sep 13, 2014 by Ryan, Hotel Management
Thank you for takng the time to review our hotel! I was thrilled to hear you enjoyed friendly team. We truly value your business and looke forward to your return Ryan Frederick General Manager
4 out of 5
Recommended
by A verified traveler

Posted Jun 5, 2014 on Hotels.com
Comment from Hotel Management
Aug 9, 2014 by Ryan, Hotel Management
Thank you for taking the time to reveiw our hotel! We truly appreciate your business and look forward to your next visit. Ryan Frederick General Manager