Ratings based on 674 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
75% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

The beds are super comfy

Posted Jan 7, 2015
Upgrade your the bar or just get a hotel around the Galleria
3 out of 5
by A verified travelerfrom Köln

Das Hotel ist renovierungsbedürftig.

Posted Jan 2, 2015
Pros: Das Personal ist sehr freundlich und hilfsbereit. Alle Mängel wurden umgehend beseitigt. Das Zimmer wurde sauber gereinigt
Cons: Renovierung ist fällig. Geräuschisolierung muss bei der Renovierung stark verbessert werden.
Location: Das Hotel befindet sich neben dem Stadion und wird während der Spiele von den Fans intensive benutzt, da das Stadium zu Fuß erreicht werden kann.
In diesem Hotel ist alles sehr alt. Im EG riecht es sogar nach altem Hotel. Drei Beispiele: 1. Die Tür ins Bad ging nur durch Gewalt zu. 2. Während unserer Aufenthalt kam das Wasser auf den Fußboden aus unbekannter Quelle im Bad. 3. In der Nacht konnten wir hören wie die Nachbarn atmen. .
3 out of 5
Recommended
for Everyone
by A verified traveler

OK hotel near the NRG stadium

Posted Dec 5, 2014
Pros: Overall the staff is nice and helpful, the service on the breakfast buffet and the cleaning service was great
Cons: The mattress are awful, they should change those asap
I was there for a weekend to go to Texans game, overall the hotel is OK
2 out of 5
by A verified travelerfrom cincinnati

Low quality for a crown plaza hotel.

Posted Nov 25, 2014
Lazy staff. Would expect higher quality for a Crowne Plaza hotel. I have seen better in a Motel 6. Great location next to the stadium. They did allow stadium parking which overcrowded the parking lot. Did not receive free breakfast and amenities because of Expedia versus their own booking.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 25, 2014
Pros: The location is perfect for events at NRG stadium. Walking distance.
Great Experience. We enjoyed the restaurant and our room was very nice.
4 out of 5
Recommended
for Everyone
by A verified traveler

Update

Posted Nov 23, 2014
This hotel is very nice but needs a little cosmetic work done
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston medical center

Fix thermostat

Posted Nov 16, 2014
Beds comfy, room temperature too warm, thermostat was set at 60, not accurate, staff nice and helpful
3 out of 5
by A verified traveler

Ok hotel near medical center

Posted Nov 14, 2014
Room was small but cozy. I felt the bathroom was lacking in size and was in ragged condition. The drop ceiling made the bathroom even smaller.
2 out of 5
by A verified traveler

A hotel which lives of old glories

Posted Nov 12, 2014
Pros: It was close to the convention center where ai had an event.
Cons: Need new carpet, new mattreses, new elevators, new bathroom cealings and tyles, which I consider the priority, the parking is not sufficient
Location: Close to dowtown which is good
Crown Plaza used to be a very good hotels, but it seems to me it was long time ago, old fashioned facilities, stained carpets, unsecure elevators are part of the most important things need to be updated, without forgeting the AC system, hotel staff make their best effort but with an old facilities is not easy.
2 out of 5
by A verified travelerfrom S.

Hotel is outdated and dirty. Would not recommend

Posted Nov 10, 2014
Brunch was only ok, hotel is dirty and rundown. Broken elevators, fire alarms, local area is ghetto. From inside my room I can hear the freeway and loud cars.