“Don't accept a room next to the elevators!”

My review of this hotel is tainted by the location of my room. I had booked a king suite through Expedia, but when I arrived I was given a room with two double beds that made an "L" shape around the elevator shafts. The hotel was full so there was not another room of any kind available. The bed was comfortable and the room was very large and otherwise acceptable, but it was like trying to sleep next to an active rail yard. The elevator rumbled and dinged all night.. The staff did their best to help; they gave me restaurant credit and offered to have ear plugs delivered to my room, plus the manager offered to add points to my Priority Club membership the next morning, but I was there on an important business trip and all I really needed was a good night's sleep. I would strongly encourage anyone thinking about staying at the Crowne Plaza to be certain in advance of arrival that they are not put in a room next to the elevators.

“Party Hotel”

The front desk person on check-in was short and rude. The first night our floor was loaded with large parties, numerous people to a room. Slamming doors all night, loud talking and music. There were other people on the floor with kids who while I felt sorry for, obviously the hotel did not care. I only wondered if a hooker walked in the wrong room, would you have to pay for her. After two calls and talking to the front desk person who assured me the problem would be resolved the parties continued. I then went to the front desk only to find the desk person sleeping and snoring at the front desk. I was happy to see someone was getting a good night sleep. Finally after 4 hours and 4 calls to the front desk, we demanded the police be called. So at 5am we finally were able to sleep. It was more so because the party goers went to bed, than anything the hotel staff did. We switched rooms for the next night and found the outlet by the computer desk didn't work. The high speed internet is by cable not WiFi so you have to plug-in. 90% of the TV stations on the TV are analog so don't come in clearly. However, there is a strip joint about 4 blocks away, we found while looking for food. It is a gay strip joint. There are no places to eat nearby. It's a downtown hotel that should be out on a deserted highway. There are plenty of other cleaner, nicer, hotels with a staff that cares close-by for the same rate.