Ratings based on 367 Verified Reviews
They paid and stayed. We double-checked. 4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.We double-checked.
Recommended
for Everyone
for Everyone
by A verified traveler
Great hotel
Posted Jan 7, 2013
Great lunch. Very comfortable bed and helpful shuttle service.
Recommended
for Everyone
for Everyone
by A verified traveler
Excellent!
Posted Jan 28, 2013
A terrific stay overall, room and bed was very comfortable. View from the 17th floor was superb. Fitness room was small, but had adequate machinery all in good condition. Did not try the restaurant or any of the other amenities, but I had a very high class impression of everything. Staff was very helpful in the limited interaction I had with them - only reason I didn't give a 5 was that I truly didn't need anything from them throughout the stay so I didn't talk to them much. Maybe that counts as a 5 for some folks.
Recommended
for Everyone
for Everyone
by Vic from Austin, Texas
Nice Hotel, Close to Everything!
Posted Jan 27, 2013
Pros: Location, staff and cleanness.
Cons: Hallmark to the tv station lineup.
Location: Museum district, not too far from the Galleria and too many restaurants to mention. We went to a Kobe burger joint recommended by the hotel.
Had to spend a Saturday night in Houston and tried out this hotel without any recommendation. The location is excellent, close to markets, drug store, food and coffee, tourist places such as the museum district and galleria. The room was nice, clean and very quiet. There is a safe parking garage with a reasonable parking rate. Will be back in Houston in a week and will be staying here again.
Recommended
for Everyone
for Everyone
by Stewart from Colorado
Repeat customer
Posted Jan 21, 2013
Crowne Plaza needs some updating but location is outstanding, accommodations and service above average. I am a frequent repeat customer.
Recommended
for Everyone
for Everyone
by Ruthie from Guildford
A home away from home
Posted Jan 16, 2013
Location: The horel is in a great location and there is a hotel shuttle bus that takes guest to the galleria mall, museums, zoo and lakewood church .
The crowne plaza is a home away from home for me whenever I travel to Houston. The rooms are large and comfortable. The staff are nice and generally helpful
Recommended
for Everyone
for Everyone
by Neverest
Could have been a great hotel
Posted Jan 8, 2013
Pluses: Good location. Office center. Room spacious. Minuses Internet so slow in the room to be practically useless, ok in the lobby. Ventilation in the room only worked while heating or cooling. No way of ventilating the room once temperature attained. Sheets in bed strangely plasticky. No free parking.
Not Recommended
for BusinessTravelers
for BusinessTravelers
by A verified traveler
Would not stay there again
Posted Jan 5, 2013
Other than the valet attendant, the staff was unfriendly. The room floor hall smelled bad. Service in the restaurant, bar was maginal at best. Would not stay there again.
Recommended
for Everyone
for Everyone
by A verified traveler
Great choice!
Posted Jan 4, 2013
This is a great hotel and in a great location. I would give it a 4-5 rating in pretty much every aspect. Self covered parking is only $9 too.
Not Recommended
for Everyone
for Everyone
by Traveller from Texas
O.K hotel
Posted Jan 27, 2013
Pros: Customer Service
Cons: Room Amenities
Location: Parking very expensive
The staff were very courteous. Self parking was $9. Room amenities were just o.k. I have stayed in Hyatt House and compared to that hotel this is nothing. No breakfast included in the hotel. Look for a different hotel if you want larger room with better amenities at the same price.
Recommended
for PersonalEvent
for PersonalEvent
by dwain
good location easy to get to
Posted Jan 19, 2013 on Hotels.com
had a good stay, but the floor we were on (10th) hall carpert were wet and had a sour smell that was just horrible.