Ratings based on 747 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Wendy from St Paul, Minnesota

clean. comfortable, and good location

Posted Apr 6, 2014
Pros: clean, spacious room, and good location.
Cons: offer more helpful information for the tourists who are there for the first time.
The hotel is well kept and very pleasant to stay though the concierge service was not very good. The guy there didn't help us with public transportation information, nor did he help us get an honest taxi rate.
4 out of 5
Recommended
for Everyone
by mary from la, ca

It was Nice

Posted Apr 6, 2014
It was Nice and crean but valer parking way to expensive
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in the middle of everything

Posted Mar 25, 2014
Everyone was very nice hotel was clean and comfy. Pleasing
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice hotel downtown Houston.

Posted Mar 23, 2014
It was only an overnight stay but I was pleased with the hotel.
4 out of 5
Recommended
for Business Travelers
by CLOS from Freeport

Very nice, view of parking garage was meh.

Posted Mar 17, 2014
Pros: Services and staff. Room and accommodations.
Cons: Wifi. Thicker walls/Padding/carpets. Something to block or soak up noise.
Location: Convention center and Toyota Center are right down the same road. Aquarium isn't too far, and theater district is right next door.
Didn't like the fact that there wasn't free wifi like Hilton, but everything else seemed pretty nice. Also mandatory valet parking was another downside for me. Everything else was amazing. Room was cleaned, room service and staff were very courteous. Funny thing was that I was dressed up in a costume with elf ears and all, and they still treated me normally. Not once did they do a double take, they all seemed to completely understand and were even very helpful with helping us get our props and stuff in and out of the car. One bad thing I have to say was how thick the walls seemed to be. I could literally hear the TV from both of the other rooms and practically whole conversations going on in one room. It was really ridiculous.
5 out of 5
Recommended
for Everyone
by A verified traveler

It was great

Posted Mar 11, 2014
Pros: The pillows were great beautiful view and they gave us complementary breakfast which was pretty great.
Location: Its downtown we found interesting things to do we went to this nice pizza place the downtown walk was great
The staff was great very kind. Very quiet place the way everything was carried. we loved the attention we got,
3 out of 5
by A verified traveler

Good location for Rodeo Run and Parade

Posted Mar 3, 2014
We booked this room so we could be close to the start line of the Rodeo run and not have to wake up early and drive in. The walls between the rooms seemed very thin and the people in the rooms around us kept us up much of the night. Not that they were loud, just that the walls were so thin we could hear everyone's conversation.
5 out of 5
Recommended
for Everyone
by Roger from Parkins

Great Time

Posted Mar 3, 2014
Pros: The service and Hospitality.
Cons: Not that I can tell.
We checked in and was greeted by very helpful staff and treated like Family. I enjoyed our time there and the room was awesome with a great view. I look forward to staying there again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Gre a t hotel for price

Posted Mar 2, 2014
Everything was great except they fall to mention that there is a mandatory $18.00 valet parking that takes forever to retrieve your car.
5 out of 5
Recommended
for Everyone
by lakendra

Very nice hotel!!

Posted Feb 24, 2014
Would love to visit this hotel again!! Great experience!!