Ratings based on 454 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Nice Hotel.....Great Location

Posted Jul 6, 2014
Pros: Location........COOKIES,
We stayed one night, prior to an early flight. Perfect for that! The yummy signature cookies are always a calling card for Doubletree! Food in restaurant was good......nothing outstanding, but well prepared and promptly served. Hotel is a bit older, but very clean. Very friendly staff!
5 out of 5
Recommended
for Everyone
by Sophie from England

Excellent Hotel, Close to airport.

Posted May 13, 2014
One of the best airport hotels I have stayed at. Complimentary shuttle service was great. I phoned them up when I cleared customs and they were there within 10 minutes. The room was spacious and clean. Coffee/tea making facilities were a welcomed surprise. The fitness centre was great. Up to date equipment, clean and easy to access. Bed's were comfy and the shower was fine. There was a Taco Bell, Jack In The Box and a great pizza restaurant all within a few minutes walk. There was also a convenience store located next to the hotel. On arrival I was given a WARM COOKIE... After a long haul flight I found this absolutely delightful, just the gesture made me smile, plus it tasted great. Would definitely recommend this hotel to anyone wanting a hotel close to the airport.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 5, 2014
Very good! Clean, great staff and shuttle was on time when I called @ midnight needing a ride. No brainer to stay her and close to airport!!!
4 out of 5
Recommended
for Everyone
by Charlie & Debbi from Calgary, Alberta

Last minute stop over in Houston.

Posted May 4, 2014
Pros: Great staff, good location, fine facility.
Location: A few minutes from the airport using the hotel's free shuttle.
Missed a connecting flight out of IAH and had to stay over in Houston. Booked this hotel through Expedia's 'special rate' option where you don't know the actual hotel until after you've booked. Managed to book a room for a great price and get to the hotel using their free shuttle with minimal fuss.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 28, 2014
The hotel staff was efficient and friendly. The room was great with the exception of the bathroom. The bathroom needed some plumbing repairs/upgrades.
5 out of 5
Recommended
for Everyone
by Jamie from w

Glad we booked here!!

Posted Apr 21, 2014
We booked this hotel to kill a 6 hour overnight layover. We got in late with two small children in tow and weren't sure what to expect. Immediately we were greeted by friendly hotel staff and a warm cookie. Check in was a breeze and before we knew it we were in our room. The rooms were very clean and comfortable. The hotel overall was very nice - to the point I actually wished we had more time to explore it. We were up by 430am to catch the airport shuttle which was a breeze. The driver was super friendly and even brought the kids cookies for the road. I would definitely book here again!!!!
4 out of 5
Recommended
for Everyone
by Jackie from Lafayette, Louisiana

hotel furnishings

Posted Apr 4, 2014
Pros: great location, great staff
Cons: furnishing in room could be updated. little worn
Our stay was very satisfactory. Comfortable room, great staff!
1 out of 5
by A verified traveler

Utter failure is an airport hotel.

Posted Feb 24, 2014
Pros: Clean, comfortable rooms.
Cons: Replace staff with competent people.
Location: Best thing to do nearby: look for another hotel.
My priorities in an airport hotel: (1) clean, comfortable, safe - yes, (2) convenient airport shuttle - no (30 minute wait), (3) acceptable restaurant - no (half of tables remained uncleared throughout the meal), (4) reliable wake-up call - no (call never arrived), (5) responsive staff - no (no concern or apologies for items 2-4 above). There's a Sheraton across the street which I will try on my next visit to the airport.
4 out of 5
Recommended
for Everyone
by A verified traveler

Overnight

Posted Feb 18, 2014
Well, we were there to pick up a passenger at 7 am the following morning, so there wasn't much to our stay. Doubletree was just fine. Nice shuttle service too.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great comfort and fine place to overnight

Posted Feb 16, 2014
Pros: Clean, good service, airport shuttle
Used hotel to overnight on our trip to Jamaica , very comfortable and good restaurant. Also air port shuttle. Would recommend anytime