Ratings based on 551 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Halifax canada
ReceptionPosted Jan 19, 2015
Pros: Quiet and bed very soft and comfortable.
Cons: Reception. Our departure reception experience was fine with a different person.
Front desk lady appeared to be harried during sign in....her mind semed to be occupied elsewhere. Called 5 times for a wake up call...finally got thru and had the impression I would not be getting a call by her demeanor ...and as expected we did not get the requested wake up call. Thankfully the alarm clock worked.
for Business Travelersby A verified travelerfrom Austin, Texas
Very nice hotel with friendly staff.Posted Jan 19, 2015
Pros: Being close to my business.
Clean, comfortable, and well laid out. No problems with WiFi. Good drinks at the bar.
for Business Travelersby A verified traveler
One night before next flightPosted Jan 19, 2015
The Hotel is fine to stay one nicht before early glight. Unfortunately no shuttle Service before 6.30 am available.
for Everyoneby A verified travelerfrom San Antonio, TX
Very nice experience. Will diffinately go back.Posted Jan 19, 2015
Great breakfast. The rooms are very clean and they have a very nice exercise area.
for Everyoneby A verified travelerfrom Denver, CO
convenient to IAH airportPosted Jan 12, 2015
Pros: all good
Location: very convenient for travelers
Great hotel.. highly recommend close to airport good food
for Business Travelersby A verified travelerfrom International business traveller
One night layover to make flight connectionPosted Jan 8, 2015
Pros: Front desk staff very good
Cons: Business Center software needs tweaking. Need a plug on the desk to plug in computer.
Nice enough hotel. Front desk staff was very competent and helpful. Airport van: 1. Not clear when we realized the purchase that you should call to get picked up. 2. We called and it still took almost and hour. Mitigating factors: it was rush hour, and they were picking up a lot of people, and front desk does actually contact the drivers to find out where they are and gives feedback. Room Desk: No plug available for recharging my computer, had to unplug desk lamp. So worked in the dark! Business center: Excellent equipment, unfortunately the two key things I needed did not work: The software pack which is there to protect the computers from infections, etc., inexplicably does not allow you to open pdf files, which is EXACTLY what I needed to do. Front desk to the rescue. Then, over to the copier scanner to scan the now-signed PDF document..... lovely piece of equipment, super fast scanning, easy to use interface, all the right feedback (scanning, processing, sending.....) but never got the scanned document in my email. Try again.... again...... Front desk to the rescue. So much for the business center, next time just go directly to the front desk. Aside from that, the hotel is pleasant, convenience store around the corner, airport at 10 minutes, bed was very comfortable, airport van back to airport working just fine.
for Everyoneby A verified travelerfrom texas girl
Great location if you need to go to airnurseportPosted Jan 6, 2015
Shuttle service wonderful. I to take grandson to airport and I called do they picked me up. Well worth the stay for this convenience. Will use this service again. Bed was comfortable and the food at the restaurant was also good. Convenient convenient!
for Everyoneby A verified traveler
IAH空港から近いホテルPosted Jan 3, 2015
for Everyoneby A verified travelerfrom Singapore
Warm and PleasantPosted Jan 1, 2015
Pros: The Staff goes beyond the call of duty, the room were very comfortable.
Location: There is an outlet where you can get tasty food. There are couple of Mall near by that has great shopping. Airport Shuttle is outstanding.
An amazing stay with wonderful staff. The room are large and update to meet our traveling need home away from home.
for Everyoneby A verified traveler
Good PricePosted Dec 28, 2014
Location: Your close to the airport not much close by
Hotel was quiet for being by the airport. Staff was nice. Hotel is getting a little dated but still in good condition and the price for the location was very good