Ratings based on 193 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Plano, Texas

Quiet hotel.

Posted Jul 11, 2015
You could not hear neighbors or when people came/went. The elevator carpet was really dirty when we used it the first day. The next morning it kind of looked vacuumed. Staff was friendly. I was able to change my check-in time from 3pm to 9am the day before check-in. Rooms are kind of tight. Had two king sized beds. Only one bed are you able to get on from both sides. The other had about six inches between the wall & bed on one side.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio

Great staff!

Posted Jun 30, 2015
The staff in the eating area was so hardworking and courteous. I didn't get their names. An older gentleman and a black lady. Super nice. The front desk gentleman also was extremely courteous(check-in). Drury Inn should be aware of their excellent service.
5 out of 5
Recommended
for Everyone
by A verified traveler from tx

Surprising

Posted Jun 20, 2015
I'd never stayed at this brand of hotels before and I was pleasantly surprised by the excellent service and the quality of decor.
1 out of 5
by A verified traveler from Colorado

Bad Experience

Posted Jun 15, 2015
Pros: Convenient
Cons: Clean up the 5th floor
Location: Good restaurants
My room was on the 5th floor and I was not aware they allowed smoking. I found out when I reported it to the front desk. When I stepped off of the elevator I would encounter the smell of someone smoking a cigar and this was not one day but for three days. The whole floor has a terrible smell. My next trip to Houston I will make other arrangements.
2 out of 5
by A verified traveler from dallas

not great

Posted Jun 1, 2015
Pros: the beds were comfortable
Cons: the workout area and washer dryer
Location: was visiting spouse in hospital
The pool was closed at 9:20pm when it states that it closes as 10pm the workout area was hot and no water the dryer took forever to dry the loads meaning had to put extra money the washer and dryer area should have more than one washer and more than one dryer
5 out of 5
Recommended
for Everyone
by A verified traveler

Free dinner and breakfast. Fast internet!

Posted May 29, 2015
The included meals are a great touch. I wouldn't say exceptional but good enough to avoid having to go out after a long day! I use the Internet a lot for work and especially heavy uploads, their connection was fabulous for a hotel!
5 out of 5
Recommended
for Everyone
by A verified traveler from C

Last minute reservation, pleasantly surprised!

Posted May 26, 2015
Excellent service and security. Fantastic staff, rooms and breakfast! We will be back!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel and nice staff.

Posted May 14, 2015
Pros: Clean. Convenient.
Had appointments at MD Anderson Center in Houston and staying here was convenient as we commute from the Rio Grande Valley. Hotel is pleasant and so is the staff.
4 out of 5
Recommended
for Business Travelers
by Donna from Corsicana

excellent facility caution required neighborhood.

Posted May 5, 2015 on Hotels
Very nice motel. Staff were very pleasant and helpful. Accommodations were great-nice treats available in the lounge. only downside was our new vehicle was broken into right outside the back entrance door while we slept.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 4, 2015
Pros: most everything
Great stay, easy check in, food and drink every night, ( consider it supper). Staff was fantastic, GM very friendly, always nice when someone has time to chat about the area. Breakfast was simple but good. Only issue was wi if was a bit of a problem in room but isn't it everywhere. Houston is a large city and traffic is overwhelming, that being said the Drury Sugarland was a great experience...look forward to trying others in the chain