Ratings based on 27 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
85% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from Killeen

Horrible

Posted Jul 8, 2015
Pros: Location it was close to where my family is.
Cons: EVERYTHING! Starting with the staff!
Location: Nothing really 20 minutes from down town
Where do I start....First thing the staff when checking in was very short and kind of rude. Then we asked for extra towels (for swimming) and you would have thought we were stealing them! The room only had 2 towels in it in the first place and there was 3 of us. Then we need more towels the following morning to actually shower and the manager told 'housekeeping should be by soon'. I explained to him that my son was in the shower and had nothing to dry off with! He gave me one and said housekeeping would give more! Then while I was shower I noticed there was MOLD on the wall above the shower and on the shower curtain. When I went down to speak with the front desk he once again said housekeeping would clean it! After housekeeping came and saw it wasn't something that could just be cleaned off we were moved rooms. We were down graded from a room with basically a full kitchen with a full fridge, stove, cabinets, basically an extremely nice room to a room that had a mini fridge and mini microwave. Then I got locked out of the room and they didn't ID me or anything they went and let me in to the room no questions ask! Then 07/04 a group of people were shooting fireworks off that was fine until midnight. I asked the front desk to stop and they refused to quote them the said 'that is none of our (curse word) problems they aren't on our property, the firework were being shot from the street.. Told me I need to call 911. Called and 911 said there was nothing they could do.
2 out of 5
Recommended
for Personal Event
by A verified traveler

Rooms aint clean right

Posted Oct 31, 2014 on Hotels
Dirty room an bad attitude at front desk
4 out of 5
Recommended
for Business Travelers
by Danny

This traveler left a rating score only Posted Oct 27, 2014 on Hotels
2 out of 5
by A verified traveler

It smells!

Posted Oct 18, 2014
Not a particularly good experience . It smelled, main lobby included. We had stain on out comforter an not nearly enough parking for the amount of rooms. Will not go back!
3 out of 5
Recommended
for Everyone
by A verified traveler from VI

Posted Jul 1, 2014
It was a 11 day stay that I should have spent somewhere else. It was not a hotel I should have chosen for myself and my son. The demographic that it seemed to draw did not make for a family friendly environment.
1 out of 5
Recommended
for Families
by Not pleased from Texas

Not worth the money

Posted Jun 27, 2014 on Hotels
Although it is priced pretty low, it's still not worth the price. Our room had stuff in it from the people who had previously stayed there. Obviously whoever is doing the "cleaning" isn't doing such a great job. The bathtub was nasty! Tile was falling off in the restroom area, carpet was dirty, sofa was not clean either. Bed was actually pretty comfortable, but that was the only good thing about our stay. Wifi wasn't working the 3 days we were there. The owners told us to call the 800 # to get it fixed lol. What?! They weren't helpful, at all. Parking lot is SUPER SMALL and was completely full. We had to wait a while and wait for someone to move so that we could park. Washer/dryer was nearly $2 EACH per load. OUTRAGEOUS! The electric went out several times while we were there also. Needless to say, if we ever go to Baytown again, we WON'T be staying at this joke of a place.
4 out of 5
Recommended
by Ron M. from Texas

Good room for the price

Posted Jun 17, 2014 on Hotels
Room was clean and functional, towels could have been bigger, other than that, no complaints.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jun 11, 2014 on Hotels
3 out of 5
Recommended
for Personal Event
by A verified traveler

Posted May 15, 2014 on Hotels
Non smoking room had cigarette burns in the sofa!
5 out of 5
Recommended
for Overnight Stay Before Destination
by Amber from Houston

Great Stay

Posted Apr 4, 2014 on Hotels
Very roomy and the management and employees are great and really help if you need anything.