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Reviews of Scottish Inn and Suites

2 out of 5
Scottish Inn and Suites
30130 STATE HWY 249, Tomball, TX

Reviews

6.2
Rating 10 - Excellent. 27 out of 132 reviews" "
Rating 8 - Good. 31 out of 132 reviews" "
Rating 6 - Okay. 26 out of 132 reviews" "
Rating 4 - Poor. 17 out of 132 reviews" "
Rating 2 - Terrible. 31 out of 132 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

6.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Jill

Liked: Staff & service, property conditions & facilities
The only complaint is the bed was very uncomfortable.
Stayed 1 night in Apr 2024
Response from Hotel Support on Apr 17, 2024
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Hotel Management

8/10 Good

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities
Overall this is a good property. The customer's tend to be loud and inconsiderate.
Stayed 2 nights in Apr 2024
Response from Hotel Support on Apr 10, 2024
Dear Holly: Thank you so much for taking the time to leave a review for our team and for letting us know where you felt improvement was needed. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Sincerely, Hotel Management

6/10 Okay

james

Liked: Property conditions & facilities
The clock in the Room was an hour behind time. The Door to the Room: The top lock on the door was broken The second lock on the door did not work MADE ME FEEL UNEASY. The Room above was VERY NOISY AT 3AM.
Stayed 1 night in Mar 2024
Response from Hotel Support on Mar 25, 2024
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Hotel Management

8/10 Good

Chris

Business traveler
Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Hotel Support on Feb 28, 2024
Dear Chris: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Sincerely, Hotel Management

10/10 Excellent

tony

Liked: Cleanliness, staff & service, property conditions & facilities
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Stayed 1 night in Dec 2023
Response from Hotel Support on Feb 5, 2024
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Sincerely, Hotel Management

10/10 Excellent

Edward

Stayed 1 night in Jan 2024
Response from Hotel Support on Jan 24, 2024
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Sincerely, Hotel Management

10/10 Excellent

Thor

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Dec 2023
Response from Hotel Support on Dec 25, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Sincerely, Hotel Management

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Hotel Support on Dec 4, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Hotel Management

8/10 Good

Michele

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great Mexican food next door. Not clean on check in but great the next day but count bodies in a room and leave enough towels for each. Shouldn't have to ask.
Stayed 2 nights in Nov 2023
Response from Hotel Support on Nov 30, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Sincerely, Hotel Management

2/10 Terrible

Edgar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay unless last minute.
The room was delapidated and water pressure was really low.
Stayed 1 night in Nov 2023
Response from Hotel Support on Nov 20, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Hotel Management

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Very Clean very convenient… would absolutely stay there again
Stayed 1 night in Nov 2023
Response from Hotel Support on Nov 18, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Sincerely, Hotel Management

2/10 Terrible

Alonzo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overpriced rooms without having hot water tv that works and your paying for the internet too omg never again
Stayed 1 night in Nov 2023
Response from Hotel Support on Nov 16, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Hotel Management

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel Support on Nov 13, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Hotel Management

4/10 Poor

Kirsten

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
This place is simple, clean, and easy to find. The beds were comfortable, shower pressure was good enough. The staff however was not very helpful or friendly. I was driving 12 hours to get there, and wouldn't be in until later in the night. They called me 3 times before I checked in, asking if I was still coming, to which I responded yes of course. One guy said it was an auto-collect situation so he was gonna charge my card no matter what. There was rarely anyone at the front desk when we passed it, and we always had to ring the bell. The other guests staying there were also very noisy all through the night.
Stayed 3 nights in Oct 2023
Response from Hotel Support on Oct 25, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Hotel Management

4/10 Poor

Matthew

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from Hotel Support on Oct 16, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Hotel Management

8/10 Good

Richard

Liked: Cleanliness, staff & service
Very basic room. And Loud!
So it's not the Ritz... It's a no frills hotel, in a no frills area. I needed a cheap place that was close to the TRF Renn Faire. The room was very basic but a very comfortable bed. My only complaint I suppose is this appears to be a rough neighborhood. The hallway has a loud echo, and I could hear people yelling and walking around all night long.
Stayed 1 night in Oct 2023
Response from Hotel Support on Oct 9, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Hotel Management

4/10 Poor

Jo

Traveled with family
Disliked: Cleanliness
I booked a room from Dallas and was expected to pay $60 a night . When I got there the man told me it was $78 a night. I felt like I was overcharged.
Stayed 2 nights in Jul 2023
Response from Hotel Support on Jul 22, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Hotel Management

10/10 Excellent

Alan

Stayed 2 nights in Jul 2023
Response from Hotel Support on Sep 1, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Sincerely, Hotel Management

4/10 Poor

Shaun

Stayed 1 night in Jul 2023
Response from Hotel Support on Aug 7, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Hotel Management

4/10 Poor

Theresa

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like the bed; it was hard and the spread was just a big piece of curtain it seems. Wouldn’t stay on the bed.
Stayed 1 night in Jun 2023
Response from Hotel Support on Jun 12, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Hotel Management

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Hotel Support on May 3, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Sincerely, Hotel Management

4/10 Poor

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful place wouldn't recommend.
Place was gross. The whole hotel smelled like smoke, the mini fridge smelled like death. There were plants growing out of our friends drains in their room. They automatically book you in a smoking room unless you comment that you want one that isn't. The rooms were freezing and the sheets and "comforter" were super thin. This place will do if your alternative is sleeping in your car, but to be honest I think your car might be more desirable in some cases.
Stayed 2 nights in Nov 2022
Response from Hotel Support on May 1, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Hotel Management

6/10 Okay

Lance

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Hotel Support on Apr 24, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Sincerely, Hotel Management

10/10 Excellent

Charlotte

My Go-To Place to stay in this area
Easy check-in, room was ready & clean - Easy access to roadways & close to my event. A recommended place to stay for business or play.
Stayed 2 nights in Mar 2023
Response from Hotel Support on Apr 5, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Sincerely, Hotel Management

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the cleanestvplaces we've ever stayed. No carpeting, so always fresh and clean! ( lack of carpeting does mean lack of noise absorption) There a microwave, a fridge would have been nice. But, ice was available! Breakfast was basic, but we were in town visiting relatives, And it was perfect for our needs.
Stayed 3 nights in Mar 2023
Response from Hotel Support on Apr 3, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Sincerely, Hotel Management

10/10 Excellent

Joel, Lancaster

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enough parking and clean,clean rooms and bathrooms and breakfast was good.
Stayed 1 night in Jan 2023
Response from Hotel Support on Jan 23, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Sincerely, Hotel Management

8/10 Good

Rissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is lots lighting at night dose make you fell safe.
Stayed 1 night in Dec 2022
Response from Hotel Support on Dec 21, 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Sincerely, Hotel Management

10/10 Excellent

Derek

Stayed 2 nights in Dec 2022
Response from Hotel Support on Dec 21, 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Sincerely, Hotel Management

6/10 Okay

tom

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Response from Hotel Support on May 1, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Hotel Management

10/10 Excellent

Markus

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gem hidden amongst higher priced and really no better accommodations. It provided everything I expect and want at 1/3 of the prices in the area.
Stayed 1 night in Nov 2022
Response from Hotel Support on Nov 23, 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Sincerely, Hotel Management

6/10 Okay

Sabrina

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I liked that it was close to other places and restaurants. The staff made us pay $13 for each additional people when we clearly had put them down when we booked the hotel. And for another person hanging out that was not staying. And then later tried to make us pay again..until i showed all my receipts. Staff came at me very hostel but other then the front desk ladies the room refrigerator wasnt even plugged in and there was no plus for it.
Stayed 1 night in Nov 2022
Response from Hotel Support on Nov 21, 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Hotel Management

2/10 Terrible

Mariah

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely terrible. The staff is incredibly rude and uncaring. I booked through Expedia and was promised a non-smoking room with two beds. I called them 3 days before the set days to inform them that another person was checking in and the woman was not only short, but didnt take the information and hung up on me. Upon arriving, I was told that no non-smoking rooms were available and that I could not go into the room I paid for. Absolutely disgusted with the state of the room, as well. Bathroom hadn't been cleaned properly and the bag holder is shredded. Cigarette burns on the bedding and walls.
Stayed 2 nights in Nov 2022
Response from Hotel Support on Nov 18, 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Hotel Management

6/10 Okay

Jesse

Disliked: Cleanliness
Stayed 2 nights in Nov 2022

2/10 Terrible

David

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The lady at check in was rude and short with customers. The room was over powering with bleach smell. The appliances were unplugged and AC was turned off causing the room to be humid. There was no "Continental" breakfast; Dry cereal or oatmeal only. Had to convince the staff that I needed a third towel, even though they were well aware I had two adults and one child.
Stayed 2 nights in Nov 2022
Response from Hotel Support on Nov 7, 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Hotel Management

2/10 Terrible

Sean

Stayed 2 nights in Oct 2022

2/10 Terrible

Brittiany

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Worse room I have ever stayed in.
Stayed 1 night in Oct 2022
Response from Hotel Support on Oct 31, 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Hotel Management

8/10 Good

Matthew

Traveled with family
Liked: Staff & service, property conditions & facilities
Quick and to the point.
Stayed 1 night in Oct 2022
Response from Hotel Support on Oct 31, 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Sincerely, Hotel Management

4/10 Poor

Caitlin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room didn't even have a coffee maker, the vending machine was out of order, the bathtub/shower had no grip on the bottom so I felt like I was going to slip while using it. No room service. The bed basically had no comforter. the window drapes did not fully cover the windows. I could go on and on..the one good thing was that the wifi was good.
Stayed 2 nights in Oct 2022
Response from Hotel Support on Oct 12, 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Hotel Management

4/10 Poor

John

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Hotel Support on Aug 12, 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Hotel Management

2/10 Terrible

Amalie

Stayed 2 nights in Jun 2022
Response from Hotel Support on Oct 12, 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Hotel Management

10/10 Excellent

Russell

Stayed 1 night in Jun 2022
Response from Hotel Support on Jun 10, 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Sincerely, Hotel Management

6/10 Okay

Thomas

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022
Response from Hotel Support on Oct 12, 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Sincerely, Hotel Management

2/10 Terrible

Baylee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t do it
I reserved a kind suite and was given a double Queen instead and they wouldn’t change it the whole place looks run down and they charge 1$ For a new room key
Stayed 1 night in May 2022
Response from Hotel Support on May 6, 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Hotel Management

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carousel1093
Just minor things - TV remote didn’t work, no WiFi password supplied & didn’t want to have to walk back to office in my pjs to ask for it, noise since I was next to the outside door at the very end of the hallway! Friendly check in, everything was clean & even smelled clean when you walk down the hallway!
Stayed 2 nights in Apr 2022
Response from Hotel Support on Apr 27, 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team and for letting us know where you felt improvement was needed. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Sincerely, Hotel Management

2/10 Terrible

Steven

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
bugs, staff did not speak English, a fight took place in the hallway at 2 a.m., literal fight with hitting and screaming, they charge for a second key, "breakfast included" was cheap "little debbie" type snacks and not even normal sized, they were miniature. Multiple signs stating "no refunds" so nothing was compensated. It was so bad, that we didn't even stay the second night - we just forfeited our stay and went somewhere else.
Stayed 1 night in Apr 2022
Response from Hotel Support on Apr 27, 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Hotel Management

8/10 Good

Rissa

Liked: Amenities, property conditions & facilities
Stayed 1 night in Mar 2022

6/10 Okay

Bill

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was horrible
Stayed 2 nights in Mar 2022
Response from Hotel Support on Mar 30, 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Hotel Management

6/10 Okay

Mercedes

Disliked: Staff & service, amenities, property conditions & facilities
This property is off the side of the freeway in a sketchy area , food is limited , transportation is limited to ride share apps . House keeping had a child working with them and are very rude I was 5 mins behind on a 11am check out time and they already insisted I keep my door wide open . Not knowing if I was going to pay for a late check out which I quickly changed my mind gathered myself and left . There was hair in the sheets and towels and bath room floor, bars on the first floor windows should have been a clear indication to what kind of area and property this is . I would never stay here again , spend the extra money and go to the other properties . But not here . Women traveling alone or with children I don’t recommend this property
Stayed 1 night in Mar 2022
Response from Hotel Support on Mar 23, 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Hotel Management

8/10 Good

stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant surprise
Stayed 2 nights in Dec 2021
Response from Hotel Support on Dec 31, 2021
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Sincerely, Hotel Management

6/10 Okay

Ron

Traveled with partner
Disliked: Staff & service, amenities
The property is very basic and is just good a a nights sleep or two. Services are extremely limited and I had to ask for the WIFI password. Restaurant next door is very good and the location of the hotel is somewhat convenient. I dn't think we sould stay here again.
Stayed 3 nights in Dec 2021
Response from Hotel Support on Dec 8, 2021
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Scottish Inn and Suites - Tomball, TX. Sincerely, Hotel Management