Ratings based on 207 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Surprisingly comfortable

Posted Jul 14, 2014
Our family enjoyed a very comfortable stay at the Element-- fluffy, comfy beds, spacious room and shower and a wonderful breakfast. We missed the cleaning staff one day due to widespread illness. Still, we managed with extra towels. The desk staff were very accommodating.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio , Texas

Perfect!

Posted Jun 28, 2014
I loved my stay. The room and hotel was gorgeous and amazingly comfortable. The breakfast is great they had so many delicious options. Overall my stay was amazing!
5 out of 5
Recommended
for Everyone
by A verified traveler from c

Excellent ! Great clean rooms - awesome location

Posted Jun 26, 2014
The front desk staff is amazingly nice & helpful. Great customer service ! everywhere I look in the common area the staff was cleaning . Rooms had everything I needed & were very clean '
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel lots of nearby shopping

Posted Jun 23, 2014
Hotel was comfortable and clean. There is minimal space on the bathroom counter top. No ice machine was available, although they did I have and ice maker in the room,always forgot to turn it on so the ice would be ready when needed.. The provided breakfast was nice.
3 out of 5
Recommended
for Everyone
by A verified traveler from vintage park texas

No access to side doors

Posted Jun 17, 2014
I was very disappointed that I couldn't get in the side doors, nor was I informed by the desk. I had brought a lot of cupcakes with me for my grandsons graduation. No one offered to assist me with my larger load, fourtunly when they fell off the cart they weren't damanged.A little more help or info from the front desk would have made my stay perfect. Regards. Mari Bornholdt
5 out of 5
Recommended
for Business Travelers
by Ben from SIngapore

Great boutique hotel in Northwest Houston

Posted Jun 14, 2014
Pros: Friendly, accomodating staff. Clean room.
Location: There is the residual HP-Compag center nearby. Willowbrook shopping mall.
I was on a short business trip to Houston. Made reservation a few short hours before my scheduled arrival. However, unfinished business will not allow to arrive in Houston at the desired time. I called hotel front desk and explained to front desk attendant, and she was extremely accomodating. I explained that I will arrive at the hotel very early the next morning, and just needed the room for a habitual shower and shave. I got to the hotel around 6 o'clock in the morning after a seemingly endless 5 hour road trip. The same attendant who took my call the night before recognized me, and went out of her way to check me in. She even suggested that will flag my account for late check-out at 2 pm. He checked in, took a short nap, and jumped in the shower. The room was clean and smelled clean. The bed and the comforter were extermely comfortable and soft. Everything in the room worked. The bathroom showerhead was rainfall like. I will defintely return.
5 out of 5
Recommended
for Everyone
by Jim from Syracuse, NY

Overall quite nice

Posted Jun 13, 2014
Cons: Breakfast could have been more varied. Meat &/or omlets would have been nice.
Employees were all nice, the rooms large and comfy, beds and pillows great, nice room accomodations esp kitchen area. If I were to complain about anything it would be the breakfast, which was not as good as some we've had elsewhere, although it was O.K.
5 out of 5
Recommended
for Everyone
by visit Houston from Dallas

Very nice hotel and comfortable

Posted Jun 2, 2014
Very nice place to stay for family and kids. Especially free breakfast.
5 out of 5
Recommended
for Everyone
by Annonymous

Great Hotel!

Posted Jun 1, 2014
I really enjoyed this hotel. Plus, they provide free breakfast!
4 out of 5
Recommended
for Everyone
by mike from Austin

Best hotel by far in nw Houston area

Posted May 31, 2014
Pros: Very Green and environmentally friendly
Cons: Room was a tight squeez with all the amenities in such a small sq footage
Location: It was convenient and proximal to where I had a function
Best kept secret, I haven't heard about element until now.