Ratings based on 291 Verified Reviews
They paid and stayed. We double-checked.
3.5 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.2 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom New York, NY
Posted Apr 9, 2015
Not fancy, but clean and comfortable & reasonable. Good access to Galleria mall and downtown.
by A verified travelerfrom Mexico.
Para dormir unicamente.Posted Apr 2, 2015
Pros: El precio, funciona si solo vas a dormir.
Cons: La Limpieza en general, la mesa del comedor de la habitación estaba sucia, no se ve porque la cubierta es muy colorida. El refrigerador suena mucho.
Location: Si vas de shoping está super cerca de The Galleria, hay varios antros y restaurantes. Esta entre un hotel Royal Sonesta y un Sheraton.
Esta interesante que tiene servicio de housekeeping cada 7 días o a menos que lo requieras antes y pagas una diferencia. El desayuno es bastante sencillo. Recomendaría el hotel para dormir exclusivamente.
for Everyoneby A verified travelerfrom Worthing, England
Great location cheap hotel...Posted Mar 23, 2015
Location: Walk to the shops! Its not far at all, and in grid locked parking lots, the car was a waste of time once there...
Very warm friendly helpful staff I must say. Free Parking on site and good quality wifi... Room fine for the money paid. The only negative was a very limited breakfast provided ( cereal bar,fruit tea and coffee) Would have happily paid a couple dollars more for better, Hotel location is outstanding for the Galleria shopping area.
for Everyoneby A verified traveler
You get what you pay forPosted Mar 15, 2015
Zweieinhalb Sterne lassen nur wenig erwarten und daher waren wir positiv überrascht. Nützliche Renovierung betraf allerdings leider nicht Inventar wie Küchen- und Badmöbel, die dich etwas abgewirtschaftet sind. Frühstück to go ist super für Frühaufsteher - first come, First served - nach 8 Uhr gibt dann halt nur noch Kaffee...
by A verified traveler
Rude & Unfriendly StaffPosted Mar 7, 2015
Staff is horrible. Ask the staff a question and they seemed annoyed. Stood at the front desk for 7 minutes while the front desk person Awas in a personal call.
by A verified travelerfrom s
No es lo que se espera para lo que cuestaPosted Feb 27, 2015
No te cambian ni las toallas no te hacen el cuarto Yo no sabía En comparación con otros mi es lo mejor menos por lo que se paga
by A verified travelerfrom Covington WA
DisappointingPosted Feb 22, 2015
Location: Galleria Mall - Houston Tx
The third day after arrival 02/20/15, the lights went out for a couple hours. I had to get dressed for my mother's funeral in the dark. On the morning of check out, we were unable to shower due to no hot water. We will never visit an Extended Stay again. We will also, work with our credit card company to have one day removed off our bill.
for Everyoneby A verified traveler
Good valuePosted Feb 14, 2015
Hotel was a good value for the price. Great location near Galleria restaurants and shops.
for Business Travelersby A verified traveler
Maybe best for longer stays.Posted Jan 23, 2015 on Hotels.com
Overall, nice enough if the basics are all you need or if you're planning a long stay. The staff that I interacted with were all friendly and considerate. The "grab and go" breakfast is less than would have been expected for the cost of the room.
Comment from Hotel Management
Apr 4, 2015 by Manager, Hotel Management
Thank you so much for sharing your experience with us. I am pleased to read that our staff was friendly and considerate; however, I am sorry to read that our grab-and-go breakfast did not meet your expectations. Your feedback on this issue will be useful to us as we continually work to improve our hotel. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
for Business Travelersby Steve
Posted Jan 19, 2015 on Hotels.com