Ratings based on 48 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

close to airport

Posted Jul 31, 2015
Pros: great location, close to airport
Cons: room was clean but did have a musty odor
nice hotel and staff, room was clean but did have a musty odor
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 23, 2015
Room was clean and comfortable. The staff was helpful and courteous . Woul stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler from el paso

Posted Jun 29, 2015
The only thing I didn't like was that there wasn't shampoo lotion & washcloths when we checked in & the second day they didn't leave clean towels
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 21, 2015
Very satisfactory. Food was a little cold at breakfast, but the room was quite comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from Beaumont, Texas

Nicely kept and great staff

Posted Jun 7, 2015
This hotel is under rated. Its rooms are nice and comfortable and its staff is very friendly and helpful. There was nothing more I could have asked for.
2 out of 5
by A verified traveler from Chicago

Unreliable and Dishonest

Posted May 28, 2015
Our flight out of Houston got cancelled due to a severe t-storm, so we had to find a place to stay last minute. I'd quickly looked up Expedia, and booked a double queen bedroom for the 4 of us. When we got to the hotel to check-in, it was already 11pm. We were tired and eager to get some rest. The man that checked us in didn't say much, and quickly gave us key cards for our room. However, when we got to the room, there was only one king bed. We all had to go back to the lobby. I went up to the guy that checked us in to tell him that we got the wrong room. He then informs me that they were out of double queen rooms. Funny, how he didn't bother to mention this when I was checking in. So, I told him that I needed a double bed room, or he needs to give me another room. He then tells me that he can't give me another room unless I pay for another room. So I refused to settle. There was no way two adults could sleep on a pullout sofa, and it's not what I signed up for. He tells me it's Expedia's fault for not updating their website on availability and walked away. I called Expedia right away, and told the agent the situation. She had her supervisor call the hotel while I was put on hold. Miraculously, after about 15 minutes later, the guy comes back and tells me that he found us a double room after all. He says the maids didn't accurately update their system to reflect what was actually available. How shady is that excuse, and what hospitality. Never again.
5 out of 5
Recommended
for Couples
by Barbara from borger texas

houston stay

Posted Apr 29, 2015 on Hotels
very pleasant, clean and quiet
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Apr 26, 2015 on Hotels
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Apr 26, 2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Jamaica

Will come back

Posted Apr 16, 2015
Near to airport and to shopping areas; free shuttle within 5 mile radius; helpful staff; very good / hearty breakfast; good parking; spacious room with couch