Ratings based on 137 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Steve

Great travel layover hotel.

Posted Apr 9, 2014
Pros: Beds very comfortable.
Very pleasant. Breakfast served without water and no followup. Food decent.
Comment from
Jan 10, 2014
Hi Steve, I appreciate your feedback during your recent stay at our Four Points Hobby Airport and will definitely pass on your concerns especially to my Food and Beverage Team in regards to breakfast. We take guest satisfaction very seriously and do not want future guest to experience these type of inconvenices
5 out of 5
Recommended
for Business Travelers
by Julia from Works

Posted Jan 13, 2014 on Hotels.com
Hotel was very clean. Staff was very friendly, courteous and made sure I had everything I needed. The food in the restaurant was delicious! I thoroughly enjoyed my stay there.
Comment from
Jan 10, 2014
Hi Julia, Great news to hear you enjoyed your past stay with us!
4 out of 5
Recommended
by Julia Works from Houston Hobby

Posted Jan 13, 2014 on Hotels.com
I enjoyed it very much. Staff is very friendly, courteous and made sure I had everything I needed.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jan 13, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by Ithza from Houston

This traveler left a rating score only Posted Jan 11, 2014 on Hotels.com
4 out of 5
Recommended
for Families
by A verified traveler

Exactly what we needed

Posted Jan 1, 2014 on Hotels.com
We were visiting friends and family scattered from northwest Houston to Clear Lake, so finding a somewhat central location (near Hobby airport) was key to making it all work. Check-in was easy, the room was clean. My only real complaint would be that the coffee at breakfast was pretty bad and was also expensive. The neighborhood is not great, but no one walks in Houston anyway. There are several restaurants nearby and getting to town is usually quick (although I-45 can be unpredictable with backed up traffic).
Comment from
Jan 8, 2014
Thank you for sharing your recent stay experience as my staff and I take your comments and concerns very seriously. I surely have passed on to the Food & Beverage team your unsatisfactory with coffee available at breakfast. Hopefully, next time you are in Houston Four Points Hobby Airport would be your hotel of choice. Thanks again for staying and we hope to see you again soon.
4 out of 5
Recommended
for Everyone
by David

Nice hotel

Posted Dec 30, 2013
Pros: It was very modern.
Cons: Some of the fixtures were damaged and could be replaced.
Location: The location was near the airport and easy to find.
The staff was extremely pleasant and helpful. The hotel was modern, and clean.
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome

Posted Dec 17, 2013
Awesome
4 out of 5
Recommended
for Personal Event
by Anna

Okay

Posted Dec 9, 2013 on Hotels.com
It was a great stay besides the rude manager that checked me in. He was not very friendly for being a manager however the lady that replaced him for the evening was pleasant.
Comment from
Jan 8, 2014
Thank you for taking the time to bring to my attention the unfriendly service you received upon arrival and I assure you that type of service is unacceptable. We strive to make sure each and every guest is treated with the up most care and concern as we know you have several lodging options available. Again thank you for staying with us and I hope we see you again soon
5 out of 5
Recommended
for Personal Event
by Celeste from Houston

awesome

Posted Dec 8, 2013 on Hotels.com
Well worth it's price. Will love starting there again when possible
Comment from
Jan 8, 2014
Thank you for the pleasant comments about your past experience and looking forward to seeing you again soon.