Ratings based on 42 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
69% of guests recommend
3.0 Room cleanliness
3.1 Service & staff
2.9 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 20, 2014
Nice location, convenient to highways but not next to them. Large 2 bedroom with large living room and spotless kitchen .
4 out of 5
Recommended
for Business Travelers
by Angela from Lafayette, LA

Clean apartmental style lodging; great location

Posted Jun 11, 2014 on Hotels.com
The Galleria Garden was clean and the staff was friendly. The "room" is actually an apartment and was nice and spacious. In the courtyard is a peaceful water fall and a nice pool and the location is great. The only issue I had with this place is the parking garage is very awkward and small, and also there was no coffee in my kitchen (that I found). They do offer coffee and pastries in a common area, but there was no coffee in my room although there was a coffee pot. One other thing that would have been nice would have been an elevator. Although I pack light and was only there for one night, it was a bit cumbersome getting all my things up the stairs. Even though I had a few issues regarding this place, I would definitely stay here again. It would be a great weekend place since you can spread out throughout the apartment. And the pool area looks very peaceful.
2 out of 5
by A verified traveler

Not for business trip

Posted May 28, 2014
I was assigned a room, and wondered if its quiet. Was told its quiet, but in the night there were motorcycle roars. The room did not have iron though its supposed to have one, and though there was a board. As I forgot to bring my tooth brush and paste, I had to buy them from a hotel 2 minutes away. Next day I switched to another room which was quieter, but it had very bad Internet signal and I had to work on pad and computer almost on the hallway. This cost me a lot of time. Then I had to request a boiler although there should be one in the suite. Easy location, but not a nice place if you are on business.
1 out of 5
by Jason from Buffalo, NY

Don't go!

Posted May 17, 2014
Was really expensive, rooms stink, mold in bathroom, caulking around rub and shower. Gross water deposits on shower head. Communal shampoo. Old, not well kept. They don't clean windows... dirty.. even the property was not well kept
1 out of 5
Recommended
for Business Travelers
by Hussein from Halleria

Zero on all

Posted Apr 19, 2014 on Hotels.com
Verry bad customer services
4 out of 5
Recommended
for Everyone
by slim from Houston

Great getaway quiet,

Posted Apr 14, 2014
Very layed back, close to shopping and night life. Great variety of places to eat nearby.
5 out of 5
Recommended
for Getaway With Friends
by Galleria Inn from Sage lane

Posted Apr 11, 2014 on Hotels.com
The room was spacious ,clean and well kept..
4 out of 5
Recommended
for Everyone
by John from Seattle, WA

Large, at-home, feeling

Posted Mar 31, 2014
Pros: That it was like an apartment, since it previously had been.
Cons: The cable TV was fuzzy and without a proper programming guide, and the TV was an old tube type. HD would have been nice.
Location: Papparuchos Mexican restaurant is right next door. The Galleria mall. Grocery stores. A very up-scale area. A "Men's Club" is a very short walk away
I was pleasantly surprised to find that such an inexpensive option would have so much space! These are CONVERTED APARTMENTS, complete with a furnished kitchen, dining area, living room, and bedroom with large closets. It felt more "home" than most hotel rooms.
2 out of 5
by A verified traveler

Run Away!

Posted Feb 14, 2014
Pros: Location is great
Cons: almost all of it- hard bed, no extra blankets sheet or pillow, no staff around if needed
Location: Its next to the Galelria and the buildings at 3030, 3040, and 3050 Post Oak
I keep trying this place cause its so handy to my office but enough is enough. Things are not clean, the cable remote is usually MIA, and the staff is never around. Arrived within the office hours but still had to stand there in the rain and call someone. There was no soap or shampoo the first night tho they mysteriously appeared the second. There's got to be a better way.
1 out of 5
Recommended
for Business Travelers
by Rome from Las Vegas

Posted Dec 16, 2013 on Hotels.com
This place is a dump more of a motel than a hotel...we didn't have hot water so we changed hotels and hotels.com refused to give us a refund after a second request they did give a $100 credit towards the $300 charge for a two night stay...we were there 4 hours and decided to go to the hilton instead.