Ratings based on 602 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from MGA

Excellent location for business

Posted Jul 19, 2014
Pros: The location
Location: Good shopping area
Very nice hotel for business and pleasure. Very good location,
Comment from Hotel Management
Jul 21, 2014 by Roxanna, Hotel Management
Thank you for your feedback about our hotel. We are happy to hear you enjoyed your stay with us and look forward to having you back the next time you travel to the Houston area.
4 out of 5
Recommended
for Everyone
by Janice from Fort Worth

in Town for graduation

Posted Jun 4, 2014
Pros: the room
Cons: soda machine on each floor and ice machine a little more accesible
Location: not enough to do nearby put one in sugarland and pearland would be great!
booked for one night grandson graduation wished I had book more enjoyed stay excellent hotel good location will say again!
Comment from Hotel Management
Jun 4, 2014 by Roxanna, Hotel Management
Thank you for letting us know about your resent stay with us and glad to hear you enjoyed your stay with us. We look forward to having you stay with us again in the future.
5 out of 5
Recommended
for Everyone
by Lola from Crowley, Louisiana

Great!

Posted Jun 2, 2014
Very Friendly staff. Clean and spacious rooms. Workout area and pool were very nice! Even the breakfast was over the top! Will highly recommend to friends. If I'm ever in the Houston area again, I will definitely stay there again. Thanks!
Comment from Hotel Management
Jun 4, 2014 by Roxanna, Hotel Management
Thank you for taking the time to review our hotel. We are happy to hear you enjoyed your stay with us and enjoyed all the amenities we offer our guests. We look forward to having you stay with us when you travel to the Houston area again.
4 out of 5
Recommended
for Everyone
by LJS from Shreveport

Great room at great value

Posted May 20, 2014
Very comfortable room/suite. A little noisy (footsteps loud upstairs) but overall I highly recommend this hotel. Parking is easy and secure, breakfast is more than reasonable, staff very attentive and helpful. Nice location. Great for one night or a week (very functional kitchen). Will make this my hotel choice in Houston for cleanliness and comfort and relatively low cost.
Comment from Hotel Management
May 22, 2014 by Roxanna, Hotel Management
Thank you for letting us know about your recent stay with us. We are happy we met your expectations and provided you with a comfortable stay. We look forward to having you stay with us when you come back to Houston.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to galleria

Posted May 20, 2014
Good hotel for the price, would see stay again. They have everything you need in the room for cooking as well. Pots, cups, plates, etc. fridge is nice, with a pitcher inside nice stove as well. The shower is nicer then what I thought it would be.
Comment from Hotel Management
May 22, 2014 by Roxanna, Hotel Management
Thank you for taking the time to leave a review about our hotel. We are happy to hear you enjoyed your stay with us and look forward to hosting you again the next time you travel to Houston.
4 out of 5
Recommended
for Everyone
by James from Texas

Great place to stay..

Posted May 6, 2014
Pros: Clean large room. Close to most places or freeways. Good breakfast and bar area.
Cons: Ice machines on each floor and free parking. Don't like the fact that your credit card stays on file..
Location: Good location and close to major freeways.
Staff was great. Close to most places. Don't like to pay to park (12.00 a day). Stay on 1st floor, that's where the ice machine is.
Comment from Hotel Management
May 8, 2014 by Roxanna, Hotel Management
Thank you for taking the time to let us know about your resent stay with us as feedback like yours allows for us to provide a better experience for our guest. We look forward to hosting you the next time you travel to the Houston Galleria area again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 1, 2014
Undergoing renovation, shower is very small. Very accommodating staff.
Comment from Hotel Management
May 2, 2014 by Roxanna, Hotel Management
Thank you for your review. our renovation is now completed and look forward to hosting you again on your next trip to Houston.
4 out of 5
Recommended
for Everyone
by A verified traveler

Godd location at The Galleria area

Posted Apr 25, 2014
Pros: Customer service, great.
Cons: Well I hope they finish remodeling.
Location: Location is very good, and convinient
Staff service is great, facilities under remodeling not that good, cleaniness and comfort very good.
Comment from Hotel Management
Apr 26, 2014 by Roxanna, Hotel Management
Thank you for taking the time to let us know how your stay was at the Hyatt House Houston Galleria, we sincerely apologize for the inconvenience due to our renovation. We are now done with our renovations and hope you choose to stay with us again the next time you travel to the Galleria area.
Comment from Hotel Management
Apr 26, 2014 by Roxanna, Hotel Management
Thank you for taking the time to let us know about your resent stay at the Hyatt House. We apologize for the inconvenience you might have experienced due to our renovation. We are excited to announce that we are now done with our renovation and look forward to hosting you the next time you travel to the Houston/ Galleria area again.
5 out of 5
Recommended
for Everyone
by Omar

Nice location

Posted Apr 23, 2014
Pros: Staff, Location Room Comfort, Breakfast is excellent
Cons: They have done everything now
Location: Near to Gallery and other point of inters, close to CVS pharmacy and Redbox if you want to rent movie.
The hotel is going through remodeling and there is a bid of disturbances now but it lookin pretty good. Staff is excellent kind and always available to help you, courtesy is what i found from the door inn to my exit. Room are very clean and makes you feel like home.
Comment from Hotel Management
Apr 26, 2014 by Roxanna, Hotel Management
Thank you for taking the time to let us know how your stay at the Hyatt House was. I am glad to hear you had a great stay and we achieve our goal to provide you with the service you have come to expect from Hyatt. We look forward to hosting you again the next time you travel to the Houston / Galleria area again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great experience

Posted Apr 21, 2014
We had a great time, hot breakdfast buffet was very good, Sade at the front desk was the best ever. I'm coming back to this place next time in Houston.
Comment from Hotel Management
Apr 26, 2014 by Roxanna, Hotel Management
Thank you for letting us know about your recent stay with us. Sade will be very happy to hear that she was able to provide you with the service you have come to expect from Hyatt. We look forward to having you stay with us again when you travel to the Houston/Galleria area again.