Ratings based on 159 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Great Hotel

Posted Jul 27, 2015
Pros: Everything!
Cons: Great as is.
Location: Next to Interstate 10 on Katy Freeway. Easy on and off.
Very clean, centrally located hotel in convenient location. Rooms tastefully decorated and the bed afforded a wonderful night's sleep. Hotel staff very professional, and they provided a substantial breakfast. Would stay again!
5 out of 5
Recommended
for Everyone
by A verified traveler

excelente hotel!!! Recomendable

Posted Jul 22, 2015
Mi estancia en el hotel fue de lo mejor, la verdad debería haber más lugares con esa calidad y atención. Sin duda volveré a hospedarme.
5 out of 5
Recommended
for Everyone
by A verified traveler from S

Nice hotel.

Posted Jul 20, 2015
Our families overall experience was excellent. Just make sure you don't get charged extra on your credit card like I did.
5 out of 5
Recommended
for Everyone
by A verified traveler from monterrey nl

hotel muy comodo

Posted Jul 20, 2015
Pros: la limpieza
Cons: tal vez
Location: muy cerca de restaurantes y el mall
muy buen hotel, rico para descansar e ir de vacaciones
4 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

Beds

Posted Jul 20, 2015
Good service, but need to get a better mattress. Room smells humidity.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 14, 2015
We enjoyed our stay, friendly staff, nice and clean rooms. Loved the feather pillows and bathroom counter, it had shelving underneath to put all your stuff such as makeup bag, irons, and hygiene stuff. I also liked that the housing keeping staff came back to stock the room with towels, take the trash, and made the beds. We were there when they arrive so they just came back later. Usually from my experience at other hotels, they don't come back. We also liked that the pool was stocked with towels. :) great experience!
4 out of 5
Recommended
for Everyone
by A verified traveler from dallas

Nice hotel, but hot water issues

Posted Jul 11, 2015
very friendly and responsive staff but 1st night showered with cold water, and 2nd night it was inconsistent temperature.....otherwise very good facilities/breakfast/staff
5 out of 5
Recommended
for Everyone
by A verified traveler from kerrville

Great guest service

Posted Jul 7, 2015
Awsome front desk Breakfast very good n agood place to stay
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 6, 2015
Pros: Very clean and comfortable.
Cons: The key cards sometimes did not work (due to weather issues we assume) but the staff quickly fixed it each time.
We were in Houston because of the death of a family member whose home we had to empty out. Every night we were completely exhausted but when we arrived at our room each night it was clean, smelled good and was so very comfortable. A great respite for us. We started each day at the hotel with a wonderful breakfast where we never had the same thing twice in 12 days. The staff was excellent and was happy to help with anything we needed.
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin Tx.

Exceeds expectation

Posted Jul 3, 2015
Pros: Easy access front the highway and side streets. Top that off with the awesome staff.
Cons: Better pillows andor at least an extra one for patrons like me that like firm pillows
Location: Twin peaks and IHOP were on each side of the hotel we walked to them. Easy on and off ramp to I-10.
I apologize i dont have names of hotel personal. The young lady greeted us as we entered. Room and key cards were ready. Accomodated request to be on the first floor. She was realy professional and charming. The room was nice great a/c. Wish i had asked for estra pillows but the bed wa realmcomfortable. The breakfast was the best i have ever had at a Hampton inn. I come to Houston 2 to 3 times a month i will always stay at this Hampton Inn