Ratings based on 78 Verified Reviews
They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Gary from Massachusetts
Very Courteous Staff
Posted Jan 13, 2013
Pros: Courteous staff
Cons: Hmmm....perhaps better in-room coffee.
Location: If you like Starbucks, restaurants and shopping, it's the location for you.
Ten family members were very pleased with our recent stay. The staff went out of their way to be helpful. The rooms were very clean. The delicious breakfast included eggs, omelets, French toast, cereals, juice, fruit, ham or sausage and freshly brewed coffee.
5 out of 5
Recommended
for Everyone
by A verified traveler
Excelent
Posted Jan 11, 2013
I would most likely continue to use this hotel chain.
4 out of 5
Recommended
for PersonalEvent
by A verified traveler
Too noisy
Posted Jan 6, 2013 on Hotels.com
When we arrived it was already 8pm and after 10 hours of driving we just wanted to relax. All we could hear were the screaming, laughing, and crying of the kids next door and all the people opening and closing their doors. This is not a hotel for a nice quiet relaxation stay. We tried to get see if they had another room available, but they were booked solid they said.
3 out of 5
Recommended
for BusinessTravelers
by Wayne
Posted Jan 20, 2013 on Hotels.com
I typically stay at the Hyatt because I get point with them. However, they were booked due to the busy NBA All-Star weekend. Pros: room was clean & breakfast was good. Cons: No refrigerator in the room.
4 out of 5
Recommended
for Families
by A verified traveler
Posted Jan 19, 2013 on Hotels.com
5 out of 5
Recommended
by Jennifer A
A great place to stay
Posted Jan 4, 2013 on Hotels.com
From the time we walked into the hotel we were greeted by friendly helpful staff! The stay was short, but I have to say it was probably one of the best hotel experiences I have had... The room was very comfortable, the front desk person was very efficient and even the lady staffing the free breakfast was attentive and pleasant!!
4 out of 5
Recommended
by A verified traveler
Posted Jan 18, 2013 on Hotels.com
5 out of 5
Recommended
for BusinessTravelers
by K Abbott
Nice Stay for business
Posted Jan 10, 2013 on Hotels.com
Nice stay for business- close to resturants and easy access to HWY. A little difficult to get to from the HWY if you follow your GPS.
4 out of 5
Recommended
for Everyone
by A verified traveler
Comfortable beds and great service
Posted Jan 26, 2012
Overall room was very comfortable but there was a weird smell from the AC/heater unit in the room like something had been spilled in it. Luckily the weather allowed me to turn it off completely and the odor went away. Was in town for a family medical emergency and found out after the fact that some other hotels in area offered a medical discount too. Too bad this wasn't also offered to me here. Highway noise also noticeable.
4 out of 5
Recommended
for Shopping
by A verified traveler
Posted Jan 22, 2012 on Hotels.com
We enjoyed this hotel except for one of the nights someone must have been smoking somewhere near our room, which was non-smoking and we could smell it. It was so strong at first I thought something was burning. Also the price was a little high. The staff was very attentive and helpful at the breakfast.